The Co-operators
3.3 of 5 29 reviews
www.cooperators.ca Guelph, Canada 1000 to 5000 Employees

The Co-operators Reviews

Updated Jul 4, 2014
All Employees Current Employees Only

3.3 29 reviews

                             

62% Approve of the CEO

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Kathy Bardswick

(8 ratings)

63% of employees recommend this company to a friend
29 Employee Reviews
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    GOOD EXPERIENCE HERE

    Sales Associate (Current Employee)
    Scarborough, ON (Canada)

    Prosgood salary and benefit, long term career development

    Consstill having some pressure at a first-line service position

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    Corporate seems amazing; sales offices are hit and miss (and they can miss big)

    Anonymous Employee (Former Employee)
    Vancouver, BC (Canada)

    ProsThe Co-operators Insurance Company seems like a very cool company: great culture, benefits, very respectful and great opportunity to advance. I believe the products are good insurance products (if expensive) and the claims service is legitimately excellent. You can sell products in good faith that they are decent and your client will have a good claim experience.

    ConsWell, if you are working in a sales office, you are not working for Co-operators. Ignore the hype. You are working for some guy (almost always a guy) who may or may not share Co-operators values and might even be a tin-pot dictator.

    As sales staff, you have no recourse to HR, expectations are INCREDIBLY high as they bill themselves as hiring only the best of the best and yet people tend to feel very undervalued in salary, holidays, benefits, and actual appreciation of their contribution (it's never good enough). It seems like lip service is paid to employee appreciation and the actual support and approbation will only be given to the adviser. His success is the only measure of success to the Corporation.

    As a sales person, your whole worth is how many life insurance referrals you can provide the adviser. Full stop. It's his bottom line, so he will push and push. Of course, his bottom line affects your income/bonus etc. so if he is bad at his job, it doesn't matter how good you are at yours.

    Hint: everyone wants to work for Corporate and you only get there by sucking up to the right people. Actual skill and ability is irrelevant.

    Advice to Senior ManagementVancouver corporate office appears to be failing. New hires are dubious, turnover is extreme, and any attempt to provide constructive advice is met with suspicion at best, active hostility at worst. If you criticize anything, you are failing to 'bleed blue' and are a traitor. The lauded Co-operators model of succession and community involvement is a joke and the city knows it.

    The entire structure of the sales offices needs to change. I've never seen so many unhappy people.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Company in the middle of a lot of changes. Not very efficient a lot of burocracy and politics

    Business Analyst (Former Employee)
    Regina, SK (Canada)

    ProsLooked good on my resume. Not a good average experience

    ConsPolitics, a lot of changes with the rest of the companies of the group including Cumis

    Advice to Senior ManagementToo much politics dont let the company be very efficient

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Not always "A Better Place for You"

    Auto Adjuster II (Current Employee)
    Calgary, AB (Canada)

    ProsPromotes sustainability -- fantastic! Great values (if only they lived by them consistently). Pays for CIP courses. Superior client service. Office set up is good, as are the applications / hardware used.

    Cons"Catty" environment. Micro-management. Lack of maturity in the department. Management shows obvious favoritism. Lack of opportunities. Poor communication. Pay is not great, and neither are the benefits. Have to pay for parking.

    Advice to Senior ManagementListen to your staff! Have a good hard look at your management and how they treat their staff.

    Yes, I would recommend this company to a friend

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    A great place to wor

    Anonymous Employee (Former Employee)

    ProsWork life balance, good compensation and benefits

    Consslow to change, very baby sitting to their employees

    Advice to Senior ManagementNot every person who has worked for the company for the last 20 years can become a manager, sometimes, you need to not promote people to the level of their in-competencies

    Yes, I would recommend this company to a friend

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    Good Company To Work For

    Claims Adjuster (Current Employee)
    Mississauga, ON (Canada)

    ProsFlexible work environment, great employees. Good representation in the community.
    "Giving back" to the community is encouraged and supported. Education and Training is encouraged and supported.

    ConsIt's about "who you know, not what you know", to move up the corporate ladder.
    Those in management should listen to their front-line staff more; to better understand their roles and how to streamline work processes; to aid in making their work easier, therefore increasing efficiency and quality of work.
    Salary should match workload. It does not.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Poor Management

    Anonymous Employee (Current Employee)

    ProsMost employees "bleed blue", so the culture is great. Also the work-life balance is pretty good.

    ConsRaises are something of the past. A review is completed and no mention of a raise, just you need to do more. Management has friends that hinder the progress of good workers but supports poor work ethic from others.

    Advice to Senior ManagementFriendships are for outside the workplace and they should not let them affect their management skills.

    No, I would not recommend this company to a friend

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    Luke warm management

    Anonymous Employee (Former Employee)

    ProsGreat training and technology upgrades

    ConsFlavour of the week mentality.

    Advice to Senior ManagementSpend some time in the field.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    The Co-operators has no respect for employees and will do anything to screw your career.

    Senior Systems Developer (Current Employee)
    Regina, SK (Canada)

    ProsWhen I first started working here they had great salary and benefits. After 25 years, that has all changed. They will pass over employees for promotions. The more you discuss problems with Managers, the less gets done. They would rather change processes s they don't have to give employees benefits and respect they deserve.

    ConsNo career path unless you know the right people. Get treated like dirt you are useless to them. They will pass over employees for promotions. The more you discuss problems with Managers, the less gets done. They would rather change processes s they don't have to give employees benefits and respect they deserve.

    Advice to Senior ManagementBe fair to employees. Especially those who have given a lot to the company and have the skills for advancement. Those employees that have performed well for the company and have stuck with the company over rough times and still perform well for you. Those that are willing to still offer more to the company. Don't screw them over!!!!

    No, I would not recommend this company to a friend

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    The Co-operators HR Manager responded to this review Apr 14, 2014 EditDelete
    We would like the opportunity to discuss your experience in a confidential manner. If you message us back at cooplife_hr@cooperators.ca we can put you in touch with the right person to address your ... More
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    Good benefits and flexible schedule

    Anonymous Employee (Former Employee)

    ProsGood staff benefits, perks, and my schedule was flexible

    ConsNot enough staff working and sometimes work overload. Some staff are incompetent with their job, lazy, and sit there and chat most of the time.

    Advice to Senior ManagementGive praises and incentives to those who can do the job and not to those who just talks but cannot do the work.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at The Co-operators reviews and ratings — including employee satisfaction and approval rating for The Co-operators CEO Kathy Bardswick. All 29 reviews posted anonymously by The Co-operators employees.