The Co-operators Reviews

Updated August 25, 2015
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3.5
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Kathy Bardswick
19 Ratings

50 Employee Reviews

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  1. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Canada, KY
    Current Employee - Manager in Canada, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than 10 years)

    Pros

    Care about customers Care about employees Live the company values Put people before profits

    Cons

    Change management is difficult due to multiple departments and politics Limited opportunities to progress as most Sr management roles must be located in Guelph

    Advice to Management

    Allow for roles to be located outside head office, and work remotely.


  2. Overall very good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Burlington, ON (Canada)
    Former Employee - Management in Burlington, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Co-operators full-time (More than a year)

    Pros

    The Co-operators has a good record of financial stability and a board that is very fair. The organization has a significant community presence, donates a lot of money to a variety of causes, and supports numerous initiatives in the areas of sustainability, co-operative business, etc. They pay reasonably well, offer a strong DC pension, good benefits, and have a healthy bonus structure (though, this would of course vary by role). And, spanning numerous lines of business across several companies within their group of companies, there are certainly opportunities to grow.

    Cons

    Their systems across the numerous companies in the group don't all 'talk' to one another, which creates headaches with reporting, accuracy of data, amount of admin work, etc. But, I suppose that's not exactly uncommon. They're also a bit behind the times when it comes to working remotely. I also saw many examples of micro-management exhibited.


  3. Group of companies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Mississauga, ON (Canada)
    Current Employee - Analyst in Mississauga, ON (Canada)
    Recommends
    Positive Outlook

    I have been working at The Co-operators full-time (More than 10 years)

    Pros

    Benefits, advancements opportunity, work life balance, Canadian owned and operated, great employees, great salary

    Cons

    To much middle management (leads, supervisors, managers, directors)

    Advice to Management

    Evaluate middle Management. Need to lean out or remove managers or directors level. No need for both considering there are leads and supervisors as well. Removing some tiers would be an asset.


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  5. Helpful (1)

    Good entry level job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Insurance Representative in Mississauga, ON (Canada)
    Current Employee - Licensed Insurance Representative in Mississauga, ON (Canada)
    Recommends
    Positive Outlook

    I have been working at The Co-operators full-time (Less than a year)

    Pros

    Good company culture. Good training. Good work\life balance

    Cons

    Seems like there are very little development opportunities. It takes years to move up from the entry level position.


  6. A great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time

    Pros

    Real Work/personal life balance commitment. Values are lived. Real interest in employees and costumers needs. Great team!

    Cons

    Vacation allowance might not be the most competitive in the market.

    Advice to Management

    Keep on the good work!


  7. It's a great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at The Co-operators full-time (More than 10 years)

    Pros

    Everything. I've been with the company 10+ years & have benefitted from every aspect of what this company offers. Deep rooted culture.

    Cons

    If you're impatient & aren't the kind of person who values experiences & learning, then you may get frustrated (in some cases) advancing.

    Advice to Management

    Great work engaging your staff and continuing to work on better ways to do this!


  8. Helpful (3)

    Insurance Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at The Co-operators (More than a year)

    Pros

    - Good benefits and friendly staff - ideal company if you want a stable job - flexible work hours

    Cons

    - Company and management are too conservative - Often insure low-medium risks - No room for advancement - rates and premium are set too high that basically scaring the customers and staff away; unable to do much new business; high turnover - too much updating and changes within the company and products in these few years

    Advice to Management

    Management needs to input time to listen to staff; especially the front line staff. Employees have no way to express their concerns and goals for their career.


  9. Mislead by upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Guelph, ON (Canada)
    Former Employee - Anonymous Employee in Guelph, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Co-operators full-time (More than 5 years)

    Pros

    Really enjoyed working with employees. OK benefits; nicely renovated office.

    Cons

    I worked very hard for 7 years being promoted along the way. Unfortunately, in the end was mistreated; not able to apply for a higher position as it wasn't posted which is what is suppose to happen. Don't expect HR to assist if you have been treated unfairly. They go by the book & of course protect the company, not the employees. Even if you are suffering from an illness, they still go by the book rather than what will help the employee and follow what the doctors advise. It is sad when upper management is hired and cause unbelievable upheaval & finally management steps in but only after much destruction & highly trained staff already quit due to this upper management person. How does this affect the ones responsible for hiring & keeping this person too long? Not at all. I truly wanted to end my career at this company but wasn't given much chose in the end but to leave.

    Advice to Management

    Pay close attention to the people that are put in charge & show more compassion for employees and listen to them. Show that everyone is important and counts.

    The Co-operators Response

    Jul 8, 2015 – HR Manager

    Your comments are concerning and certainly not in line with our values. We encourage you to call 519-824-4400 and speak to the VP of HR to discuss your experience in confidence.


  10. Helpful (3)

    Great team, great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Guelph, ON (Canada)
    Former Employee - Anonymous Employee in Guelph, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Flexible working hours -Positive team atmosphere -Encourages continuous education and development -Pay is generous

    Cons

    -Can be a little slow at technological development and innovation -Often trying to catch up to the rest of the market and competitors (market follower, not leader)

    Advice to Management

    Keep up the great corporate culture! No reason for changes there.


  11. Helpful (2)

    Unrealistic expectations, you are just a number for them.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, ON (Canada)
    Current Employee - Anonymous Employee in Burlington, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Co-operators (More than a year)

    Pros

    You can use this company as a stepping stone to work for better insurance companies.

    Cons

    Auditing is just ridiculous, they treat you like a baby where they want to control every single thing you do.

    The Co-operators Response

    May 21, 2015 – HR Manager

    Your response is very concerning. We would like the opportunity to discuss with you in more detail. Please contact burlington.hr.mail@cumis.com to discuss your concerns in confidence.



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