The Co-operators

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The Co-operators Reviews

Updated July 28, 2014
Updated July 28, 2014
31 Reviews

3.1
31 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Kathy Bardswick
10 Ratings

Employee Reviews

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  1.  

    Co-op Experience at Cooperators

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Op  in  Guelph, ON (Canada)
    Current Employee - Co-Op in Guelph, ON (Canada)

    Pros

    Friendly, Very flexible, Fun, Engaging, and allow you to work from home and choose your own hours

    Cons

    Could involve the co-ops around in their projects a lot more with opportunities to work across the departments. Experience doesn't determine your income for co-op jobs

    Advice to ManagementAdvice

    Co-op pays should be according to experience level and opportunities to involve co-ops for full time hiring should be given a thought

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Former VP of IT called the place 'the retirement home' for a reason.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Analyst  in  Guelph, ON (Canada)
    Current Employee - Senior Technical Analyst in Guelph, ON (Canada)

    Pros

    Its not a easy company to get into, or for that matter to advance in once you're inside. But if you make it, I have witnessed many examples of people who just stopped working and there is no consequence for it.

    Cons

    The lazy will be rewarded at almost the same rate as those who work hard. There is SO much work that needs to be done, but because we have duplicate teams at each company, there is so much waste of resources on just duplicating the basic needs of the company. Until this problem is fixed, we are basically just playing catch up everyday, instead of combining teams and starting on more proactive work.

    Advice to ManagementAdvice

    When your problem is that you don't have enough resources, and the company is so terribly silo'd that we run redundant projects for everything, the solution is not to hire even MORE people to staff an entire new department that is redundant to what the teams at each company ALREADY do.

    Stop the duplication and you will have more resources then you need - frankly yes you could actually retire a lot of people. Every team appears to have at least a third of its people basically doing the minimum or less. Its a big deal to lay people off, but we frankly need the monetary resources because our expenses are what keeps the price our insurance products so much higher than our competition - and that is quote from Kathy Bardswick as she pleaded for us all to look for ways to save money, yet was not prepared to make the hard decisions to make the changes needed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Corporate seems amazing; sales offices are hit and miss (and they can miss big)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)

    Pros

    The Co-operators Insurance Company seems like a very cool company: great culture, benefits, very respectful and great opportunity to advance. I believe the products are good insurance products (if expensive) and the claims service is legitimately excellent. You can sell products in good faith that they are decent and your client will have a good claim experience.

    Cons

    Well, if you are working in a sales office, you are not working for Co-operators. Ignore the hype. You are working for some guy (almost always a guy) who may or may not share Co-operators values and might even be a tin-pot dictator.

    As sales staff, you have no recourse to HR, expectations are INCREDIBLY high as they bill themselves as hiring only the best of the best and yet people tend to feel very undervalued in salary, holidays, benefits, and actual appreciation of their contribution (it's never good enough). It seems like lip service is paid to employee appreciation and the actual support and approbation will only be given to the adviser. His success is the only measure of success to the Corporation.

    As a sales person, your whole worth is how many life insurance referrals you can provide the adviser. Full stop. It's his bottom line, so he will push and push. Of course, his bottom line affects your income/bonus etc. so if he is bad at his job, it doesn't matter how good you are at yours.

    Hint: everyone wants to work for Corporate and you only get there by sucking up to the right people. Actual skill and ability is irrelevant.

    Advice to ManagementAdvice

    Vancouver corporate office appears to be failing. New hires are dubious, turnover is extreme, and any attempt to provide constructive advice is met with suspicion at best, active hostility at worst. If you criticize anything, you are failing to 'bleed blue' and are a traitor. The lauded Co-operators model of succession and community involvement is a joke and the city knows it.

    The entire structure of the sales offices needs to change. I've never seen so many unhappy people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    The Co-operators Response

    Jul 15, 2014HR Manager

    Your comments and feedback are important to us. We welcome an opportunity for you to contact us at corp_hr@cooperators.ca so we can understand your situation in more detail.

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  5. 1 person found this helpful  

    Company in the middle of a lot of changes. Not very efficient a lot of burocracy and politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Regina, SK (Canada)
    Former Employee - Business Analyst in Regina, SK (Canada)

    Pros

    Looked good on my resume. Not a good average experience

    Cons

    Politics, a lot of changes with the rest of the companies of the group including Cumis

    Advice to ManagementAdvice

    Too much politics dont let the company be very efficient

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    GOOD EXPERIENCE HERE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Scarborough, ON (Canada)
    Current Employee - Sales Associate in Scarborough, ON (Canada)

    Pros

    good salary and benefit, long term career development

    Cons

    still having some pressure at a first-line service position

  7. 2 people found this helpful  

    Not always "A Better Place for You"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Adjuster II  in  Calgary, AB (Canada)
    Current Employee - Auto Adjuster II in Calgary, AB (Canada)

    Pros

    Promotes sustainability -- fantastic! Great values (if only they lived by them consistently). Pays for CIP courses. Superior client service. Office set up is good, as are the applications / hardware used.

    Cons

    "Catty" environment. Micro-management. Lack of maturity in the department. Management shows obvious favoritism. Lack of opportunities. Poor communication. Pay is not great, and neither are the benefits. Have to pay for parking.

    Advice to ManagementAdvice

    Listen to your staff! Have a good hard look at your management and how they treat their staff.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    A great place to wor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Work life balance, good compensation and benefits

    Cons

    slow to change, very baby sitting to their employees

    Advice to ManagementAdvice

    Not every person who has worked for the company for the last 20 years can become a manager, sometimes, you need to not promote people to the level of their in-competencies

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good Company To Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster  in  Mississauga, ON (Canada)
    Current Employee - Claims Adjuster in Mississauga, ON (Canada)

    Pros

    Flexible work environment, great employees. Good representation in the community.
    "Giving back" to the community is encouraged and supported. Education and Training is encouraged and supported.

    Cons

    It's about "who you know, not what you know", to move up the corporate ladder.
    Those in management should listen to their front-line staff more; to better understand their roles and how to streamline work processes; to aid in making their work easier, therefore increasing efficiency and quality of work.
    Salary should match workload. It does not.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Most employees "bleed blue", so the culture is great. Also the work-life balance is pretty good.

    Cons

    Raises are something of the past. A review is completed and no mention of a raise, just you need to do more. Management has friends that hinder the progress of good workers but supports poor work ethic from others.

    Advice to ManagementAdvice

    Friendships are for outside the workplace and they should not let them affect their management skills.

    Doesn't Recommend
  11. 2 people found this helpful  

    The Co-operators has no respect for employees and will do anything to screw your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Developer  in  Regina, SK (Canada)
    Current Employee - Senior Systems Developer in Regina, SK (Canada)

    Pros

    When I first started working here they had great salary and benefits. After 25 years, that has all changed. They will pass over employees for promotions. The more you discuss problems with Managers, the less gets done. They would rather change processes s they don't have to give employees benefits and respect they deserve.

    Cons

    No career path unless you know the right people. Get treated like dirt you are useless to them. They will pass over employees for promotions. The more you discuss problems with Managers, the less gets done. They would rather change processes s they don't have to give employees benefits and respect they deserve.

    Advice to ManagementAdvice

    Be fair to employees. Especially those who have given a lot to the company and have the skills for advancement. Those employees that have performed well for the company and have stuck with the company over rough times and still perform well for you. Those that are willing to still offer more to the company. Don't screw them over!!!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    The Co-operators Response

    Apr 14, 2014HR Manager

    We would like the opportunity to discuss your experience in a confidential manner. If you message us back at cooplife_hr@cooperators.ca we can put you in touch with the right person to address your ... More

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