The Collection Reviews

Updated July 15, 2015
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5 Employee Reviews

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  1. Automotive Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Automotive Technician in Miami, FL
    Current Employee - Automotive Technician in Miami, FL

    I have been working at The Collection full-time (More than 3 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    Good benefits, health and hourly pay. It's clean and well organized (for the most part).

    Cons

    Can't make the hours if you're stuck with service asvisors that can't sell and a marketing team that don't know how to attract customers. Sometimes there's a lack of critical information.

    Advice to Management

    It's good to be nice to customers but businesses don't run on free. Send your service advisors to courses on selling.


  2. Not pleasant very demanding and not in a good way. Working hours are a bit off during the weekend.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge/Call Center Representative in Coral Gables, FL
    Former Employee - Concierge/Call Center Representative in Coral Gables, FL

    I worked at The Collection full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good benefits! yearly increase in hourly pay, vacation, sick pay days, a lot of activities within the company

    Cons

    There was a script for everything. Women had to look like dolls, speak a certain way, walk a certain way and even dress a certain way that will attract the attention of men.

    Advice to Management

    Please listen to the employees complains. Some of the employees are not happy and feel like the walk on egg shells. Women that do like the attention are not comfortable wearing tight dresses and skirts and selling their appearances in return to compliments from older men.


  3. The Collection Sucks!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Technician in Miami, FL
    Former Employee - Auto Technician in Miami, FL

    I worked at The Collection full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Not much really. The only thing that gives this company a good reputation is the brands they sell and their association with Dwayne Wade. The health benefits they provide are actually good.

    Cons

    All smoke and mirrors! They don't value their employees and enjoy making public spectacles of people without providing just cause. They are totally unprofessional and not worth your time. Did you also know that if you request time off the day before over a long weekend that they deduct an extra day. Seriously, WTF?! They treat their technician's like slaves. Save yourself this time and apply anywhere else...seriously...anywhere!

    Advice to Management

    Take time to actually get to know your employees. Your techs are actually people too! That have families! Worst management and leadership. I would say that people are really on their high horses.


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  5. Disappointing place.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shop Parker in Coral Gables, FL
    Current Employee - Shop Parker in Coral Gables, FL

    I have been working at The Collection part-time (More than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -You get benefits with a part-time job. -Corporate events. -Driving exotic cars.

    Cons

    -Under paid. -Exploited. -Management is not reliable. -Terrible work environment and conditions. -There's no motivation to do anything. -Stressful environment. -Upper management treats you poorly.

    Advice to Management

    These issues need to be addressed.


  6. Helpful (2)

    Just like in life, full of ups and downs.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Technician in Coral Gables, FL
    Former Employee - Auto Technician in Coral Gables, FL

    I worked at The Collection full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great benefits, paid parking (after 3 years), good vacation time, clean, good pay (but read Cons), friendly people (sort of).

    Cons

    If you want to move up in the automotive field, look somewhere else. This company is known for hiring from the outside instead of promoting from within. Also with this company, and from other dealerships, they will give the easy, good paying work to the new techs while the more difficult jobs go to the techs with more experience. You would think this makes sense, but it leveled the amount of money that everyone made and created a lot of shop drama. The more money you made per hour, the less hours you were going to make. So in the 7 total years I worked there (left once and came back), I made $18 more than when I started. But my overall pay at the end of the year never changed.

    Advice to Management

    Listen to your technicians, who actually make money for the business instead of others who just collect the paycheck.

    The Collection Response

    Oct 28, 2013 – Director of Human Resources

    Dear Auto Technician - I am very sorry to hear that you had an unpleasant experience at THE COLLECTION. When a valued employee feels we have not exceeded their expectations, it is highly ... More



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