The Cosmopolitan

  www.cosmopolitanlasvegas.com
  www.cosmopolitanlasvegas.com

The Cosmopolitan Reviews in Las Vegas, NV

Updated December 10, 2014
Updated December 10, 2014
42 Reviews
3.1
42 Reviews
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John Unwin
20 Ratings

34 Employee Reviews Back to all reviews

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  1.  

    I had the best time working at The Cosmopolitan.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Cook in Las Vegas, NV
    Current Employee - Banquet Cook in Las Vegas, NV

    I have been working at The Cosmopolitan full-time (more than an year)

    Pros

    All the other people I worked with supervisor/co-worker were friendly and helpful.

    Cons

    There is very few full time positions available and most of the building is on-call but its so busy that most everybody gets there hours anyway. I would like to add that the health insurance is also sort of not the best.

    Recommends
    Positive Outlook
  2.  

    Beverage Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beverage Server in Las Vegas, NV
    Current Employee - Beverage Server in Las Vegas, NV

    I have been working at The Cosmopolitan

    Pros

    It was great money. Hard to walk away from it.

    Cons

    Management is very unorganized. The property is not union

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great place to work, best hotel on the strip

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Las Vegas, NV
    Former Employee - Hostess in Las Vegas, NV

    I worked at The Cosmopolitan part-time (more than an year)

    Pros

    The culture of the hotel is young and fun, I loved the majority of my coworkers.

    Cons

    Scheduling was very variable which was frustrating at times.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    It was a good experience that I enjoyed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prep Cook in Las Vegas, NV
    Former Employee - Prep Cook in Las Vegas, NV

    I worked at The Cosmopolitan full-time (more than an year)

    Pros

    Flexible hours, friendly staff, great customers

    Cons

    Some dumb co-workers that try to act smart

    Advice to ManagementAdvice

    Hire smarter people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    TCOLV

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hotel Operations in Las Vegas, NV
    Current Employee - Hotel Operations in Las Vegas, NV

    I have been working at The Cosmopolitan full-time (more than 3 years)

    Pros

    The company has an amazing culture. The CoStars are engaged and almost every person in the building can name our core values if ever asked. When decisions need to be made and people are unsure of how to proceed, we talk about our core values and make the decision that is best aligned with them. Our values aren't just discussed in orientation like most companies, but something that is referenced every day. The company fosters an environment of innovation and creativity, regardless of the your level within the organization. Creativity is found in hourly CoStars as well as senior leaders, which is refreshing on the Strip.

    Cons

    There is a boys club environment that exists senior leaders in certain areas of the business. Because of that, certain leaders have been appointed into positions that weren't the best fit for the business because they play golf and like to drink together after work. It makes internal promotions more difficult. Decision making with regards to departmental structure is usually flawed and the decisions are for one's personal success rather than the success of the organization.

    Advice to ManagementAdvice

    Keep fostering this amazing culture that is constantly building amazing future leaders. Continue programs that engage the line level costars and make them feel that they belong to something bigger than just another strip hotel. Continue investing back into our business. The capital expenditures in the last few years have been mind blowing and it is amazing to see your organization willing to spend money to keep making our hotel better. The commitment to the community is better than any organization I've worked for. It's truly incredible to see the willingness of an organization of this size to have such an Identity in the Community.

    Identify leaders that are wasting time and money by constantly restructuring, moving mediocre leaders up, and working for their own personal recognition rather than focusing on our success as the game changing hotel that we are.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    ONe of the coolest places to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer in Las Vegas, NV
    Former Employee - Security Officer in Las Vegas, NV

    I worked at The Cosmopolitan part-time (less than an year)

    Pros

    Very foward thinking company.
    They make you feel like apart of the family.
    Great lunch program.
    decent uniforms.

    Cons

    ............ I loved it!!!!!!! they could always pay more.

    Recommends
    Approves of CEO
  8.  

    IT at Cosmopolitan Doesn't Have the Right Amount of Wrong. It's just wrong.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV

    I have been working at The Cosmopolitan full-time (more than 3 years)

    Pros

    Interesting property. Meals available for staff.

    Cons

    IT. There are worthy staff that see no chance for growth and are keeping their head down til they find the right opp to jump ship, which is the ongoing trend. Add tired of backstabbing favoritism and pettiness. Some just show up for the paycheck, some are rolling with it. That’s what’s left of IT from CIO Kris Singleton’s weak tech/managerial leadership. At a technical level her vision went as far as an “ICOP”. Her version of reality doesn’t match the mess she left behind. The division is limping along as staff continue to quit. The CIO didn’t effectively address long standing problems so teams were expected to just “get along”. She is unprofessional as a leader - from negative comments and eye rolling about employees in front of other staff in or out of IT - to fishing expeditions when “reaching out” to lower level employees. Many staff found her ways inappropriate/suspicious as an exec and small minded. Instead of taking ownership of tough problems the CIO went for denial or blame - throwing staff under the bus was an MO and remains a group norm. Overall, plenty of material on “what not to do” as a manager. This is the tone and example set at CIO level and hangs over the IT group even though Singleton is gone. New leadership is in limbo. The employees still left are holding the strings together while the IT group continues to bleed staff. Working in IT at other casinos on the strip can be challenging but this place is special. Working at Cosmopolitan isn’t a reason for IT people to stick around anymore.

    Advice to ManagementAdvice

    There’s little to weak faith that the IT management issues will ever change - for the better - with senior management or HR involvement - the staff exodus speaks for itself. That’s a lot of Cosmopolitan IT knowledge out the door. Find someone w the technical competence for the CIO role that can lead the IT group professionally. Get someone with the maturity to manage staff as adults. Get someone that can elevate the group without the backstabbing. Make an effort to present job descriptions clearly along with work expectations, esp on the project side, newcomers have been caught off guard. Make an effort to meet with the IT division instead of treating the group as a cost center. Unless you downsize the technology BOH and FOH you still need the employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Phenomenal Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV

    I have been working at The Cosmopolitan full-time (more than 3 years)

    Pros

    They are still very young and this is challenging for individuals who are use to mature organizations; but if you like a challenge this is the place for you.

    Cons

    Unrealistic regarding the future

    Neutral Outlook
    No opinion of CEO
  10.  

    So far so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Agent in Las Vegas, NV
    Current Employee - Security Agent in Las Vegas, NV

    I have been working at The Cosmopolitan full-time (more than an year)

    Pros

    Managers, People you work with.

    Cons

    Some Politics not much though

    Advice to ManagementAdvice

    Seems like they know whats going on. So keep doing you.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Las Vegas, NV
    Current Employee - Cashier in Las Vegas, NV

    I have been working at The Cosmopolitan full-time (more than 3 years)

    Pros

    The company encourages you to be different and to create memories

    Cons

    Very busy strip property, very busy!

    Advice to ManagementAdvice

    hire more staff

    Recommends
    Positive Outlook
    Approves of CEO

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