The Cosmopolitan Reviews

Updated August 22, 2014
Updated August 22, 2014
30 Reviews

2.8
30 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
John Unwin
17 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Management is the downfall for this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Cosmopolitan part-time

    Pros

    pay, pleasant coworkers, free meals, uniforms

    Cons

    terrible management, not flexible AT ALL

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    So far so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Agent  in  Las Vegas, NV
    Current Employee - Security Agent in Las Vegas, NV

    I have been working at The Cosmopolitan full-time for more than a year

    Pros

    Managers, People you work with.

    Cons

    Some Politics not much though

    Advice to ManagementAdvice

    Seems like they know whats going on. So keep doing you.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Las Vegas, NV
    Current Employee - Cashier in Las Vegas, NV

    I have been working at The Cosmopolitan full-time for more than 3 years

    Pros

    The company encourages you to be different and to create memories

    Cons

    Very busy strip property, very busy!

    Advice to ManagementAdvice

    hire more staff

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    If there is a negative way to describe the CIO and CEO, then this would be it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology  in  Las Vegas, NV
    Former Employee - Information Technology in Las Vegas, NV

    I worked at The Cosmopolitan full-time for less than a year

    Pros

    Decent property. Employee cafe is ok.

    Cons

    This is the first CIO - Kris Singleton - that I had met and worked for that did not have a clue about what the reality of IT is. She doesn't have a clue about how IT should be run. IF she can become CIO, I am pretty sure someone out of college with a BS in IT can become a better CIO. Heck, someone graduating from ITT with a certification can be CIO. She doesn't understand the first rule of management. She likes to spend money on useless vendors and equipment. At the least, she should understand what her team is trying to tell her. She provides preferential treatment, manages via improper communications with staff not reporting to her. Her behavior in inappropriate. She doesn't provide people with the proper forum to discuss issues. She does not DEAL with issues, just blows them off. Listens to third party vendors who have only the vendors best interests at heart. If anything her experience as a project manager has not taught her anything about managing projects or people. It is quite unfortunate that the Cosmo invests in people who are not aware of their job functions. A lot of good folks that are always afraid about when their boss is going to axe them. The management makes up stories to get you out of there if they don't like you because everyone is always backstabbing each other. The CIO allows it to happen so, nothing less to be expected from the lower echelon. I am not sure about the other business units, but IT is NOT the place to be at the Cosmo.

    Advice to ManagementAdvice

    Get a management team that know what they are doing and are good managers. who know how to work with people. The CEO needs to be connected. His meetings are just a bunch of ramblings and quotable quotes. Who cares about that crap if your people are not happy?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    My experience at the Cosmopolitan is absolutely amazing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Valet Booth Attendant  in  Las Vegas, NV
    Current Employee - Valet Booth Attendant in Las Vegas, NV

    I have been working at The Cosmopolitan part-time for less than a year

    Pros

    Working at the Cosmopolitan is actually an amazing experience. I love the people I work for and actually enjoy coming to work. We are treated like people, and although there are set backs in the operational aspect of work, it is to be expected. The pay is fantastic, and genuinely being happy to be at work reflects towards the guests.

    Cons

    There are some employees that complain constantly about every aspect of working there. They company pays for our lunch? The food's not good in their eyes, and the dollar limit on how much we can spend daily is too little which isn't true.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Stay Away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Cosmopolitan part-time for more than a year

    Pros

    The employee dining room, strong employee culture.

    Cons

    I was bullied and harassed daily by my immediate supervisors and fellow employees. Managers are young, inexperienced, and clueless.
    They have a point system in place that they will NOT tell you about. There was no way to find out how many points I had on my record. Managers show lots of favoritism.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great Culture and Team Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV

    I worked at The Cosmopolitan full-time for more than 3 years

    Pros

    Culture, community, interesting work, fast-paced, variety of growth opportunities across several areas

    Cons

    long hours, disorganization, lack of accountability

    Advice to ManagementAdvice

    better quality recognition and appreciation for lower level employees

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    The culture of Zappos and the unsteadyness of a underfunded corporation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge  in  Las Vegas, NV
    Former Employee - Concierge in Las Vegas, NV

    I worked at The Cosmopolitan full-time for more than a year

    Pros

    They are independently owned. They are a young company and ripe with ideas and thirsty to do something different on the Strip. They are a breath of fresh air when getting hired, because they are not stuck in a time warp of hiring their best friends They also have personality aside from just gaming. They focus on the overall guest experience and not just casinos.

    Cons

    With so much to learn for an employee, it starts to feel like they are taking everything they see from Ted Talks and throwing it at the wall to see what sticks. Unfortunately, some people get fired because what sticks is just not practical. They are due to be sold to the highest bidder. So expect a lot of movement from your upper management. If you think Unwin will stick around or your top managers think again.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Great company to work for if you do what's expected of you or more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV

    I have been working at The Cosmopolitan full-time for more than 3 years

    Pros

    Superior internal culture. Give you a complete sense of belonging. Excellent food in the employee dining room.

    Cons

    A lot of young, inexperienced managers. Employees hired for personality, not necessarily for skills in their particular job.

    Advice to ManagementAdvice

    Listen to your employees about the current status of your departments. They tend to know a lot more about what's going on than you all do.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Wish I could give a 0

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Cosmopolitan full-time for more than 3 years

    Pros

    None. Unless you count the employee dining room. Or the look of the property. It's fun to visit but not to work at.

    Cons

    Forced overtime, no breaks. Little to no time off. Catty management. Lots of politics.awful uniforms. No communication. Standard operating procedures are not used

    Advice to ManagementAdvice

    Upper management needs to provide training for middle management and needs to listen to employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Worked for The Cosmopolitan? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.