The Emily Program Reviews

Updated May 14, 2015
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Steve Troutner
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12 Employee Reviews

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  1. Growing Company - Great Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN

    I have been working at The Emily Program full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Wonderful co-workers, flexible work hours, exposure to executive team, variety within job, and opportunities to give input while creating new processes.

    Cons

    Although there is a lot of variety, priorities change quickly.
    In the process of growing, the implementation of new systems and processes has brought to light many required adjustments. Adjusting to change can be hard.

    Advice to Management

    Slow expansion to build out the business team in order to support future growth.


  2. Good company, strong morals, lacks in employee management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Emily Program full-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Amazing coworkers, beautiful facilities, truly care about strong client-care.

    Cons

    Teams often overworked and understaffed.

    Advice to Management

    Learn to listen to your employees and try to change or improve the challenges they face. Don't try to grow to fast or expand too quickly. It lessens the quality of client care and adds unnecessary work for everyone.


  3. Helpful (1)

    This company is wonderful to clients, not so great to employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN

    I worked at The Emily Program part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The Emily Program has a great reputation for its treatment, programming, etc. If you are a client, you are most definitely getting the best treatment and care for eating disorders in the country, possibly the world. Coworkers were amazing because they were some of the most passionate people I've ever met.

    Cons

    Lots of favoritism, poor and disorganized management. HR department works for the benefit and protection of the company, doesn't care about employees. People get laid off for questionable reasons. They claim to hire qualified, hardworking people but then blame any and all problems with the company/programming on employees. No job security. The system for compensation isn't the best either - less PTO compared to similar positions with other companies and the PTO at The Emily Program includes sick time.

    Advice to Management

    Respect your employees.


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  5. Major Changes at this company and not for the better.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapist
    Former Employee - Therapist

    I worked at The Emily Program full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great Programming and great co-workers. Good pay and benefits but it's different for staff doing the same jobs. You can develop your passion for this rewarding type of work .., until you suddenly get laid off.

    Cons

    Poor management and favoritism. Recent layoffs and good people leaving rather than being let go. Inconsistent management and lack of direction.

    Advice to Management

    Therapists aren't necessarily good managers. Some were very poor managers for too long.


  6. Helpful (1)

    Struggling to Stay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Emily Program full-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The Emily Program has always been incredibly progressive and innovative in it's clinical work. If you are a client, you are receiving the best eating disorder treatment in the country.

    Cons

    I've been with The Emily Program for a few years now and have watched the leadership (who I respected and adored) continually balance the budget on the backs of the staff, while also ignoring huge patterns in feedback. The wind blows and a policy, or process, or entire department will change. At the same time they are cutting education benefits, supervision, PTO, and 401K policies. Incredible managers and clinicians have left because of the disrespect from senior leadership.

    Advice to Management

    In clinical work the only thing you have to "sell" is the service of your clinical and support staff. Treat them well. Pay them fairly, offer competitive education and PTO. Stop assuming you can continue to float by on the reputation of your treatment. There is beginning to be an understanding in the community that this company does not care for its employees.


  7. Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Saint Paul, MN
    Current Employee - Administrative Assistant in Saint Paul, MN

    I have been working at The Emily Program full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great work culture and like-minded co-workers.

    Cons

    Changes in growth and leadership have consistently had some negative effects on morale and culture of workplace.

    Advice to Management

    Starbucks fell hard from over-expanding to meet projected growth. Do not make the same mistake, focus on strengthening what locations you have before expanding any further.


  8. Helpful (5)

    Good pay not enough for low moral and too much work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administration
    Former Employee - Administration

    I worked at The Emily Program full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay, able to speak up and share frustrations, flexible work schedule, decent amount of PTO, making a difference in the client'a lives.

    Cons

    Staff are overworked and frazzled constantly, morale is very low, administration makes decisions without thinking how it will affect the team who makes up this company. Little understanding by management regarding day to day functions and challenges. Burn out their employees to the point they WANT to leave.

    Advice to Management

    Get it together. You are not the most incredible company because of the way you treat your staff. Stop overworking employees and stop spending money on senseless things, like hiring decorators to check in on your office and focus on staffing your offices so staff stop feeling overworked.


  9. Helpful (3)

    Colleagues were supportive- environment toxic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN

    I worked at The Emily Program

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I really enjoyed the clients and the clinical work. The furniture was nice.

    Cons

    Management was erratic and sometimes punitive. All difficulties within the company were blamed on the staff (often and in long meetings). Decisions were based on finances (although they did not seem to help) not on clinical importance. Morale was low and no one felt secure. Everyone wondered who else they could trust. The expressed culture was positive but it was not acted on.

    Advice to Management

    Learn to respect your employees. If you hire good qualified people- treat them that way. If employees have opinions on things- take that into consideration. Stop asking for opinions if you are going to punish people for expressing them. Stop blaming them for everything and driving them away. The turnover is much too high to provide good clinical care.


  10. Helpful (3)

    Clients were great, leadership and administration not so great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Emily Program (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I loved working with the clients, and I had great co-workers. I enjoyed working with others who had so much passion for what they do.

    Cons

    Low pay, terrible scheduling, management decisions are very erratic and they don't seem to know what they are doing, staff are treated poorly, poor work-life balance, staff get burned out due to poor leadership decisions, very little opportunity for advancement.

    Advice to Management

    Stop spending money on expensive decorating and lavish parties. Treat employees better. You are sacrificing client care when you put so much pressure on your staff.


  11. Great for patients...not so much for nurses/staff.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse in Saint Paul, MN
    Former Employee - Nurse in Saint Paul, MN

    I worked at The Emily Program part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great opportunity to impact the lives of those struggling with eating disorders.

    Cons

    Forced to "disorder" your own eating to model "normal" eating. Constant schedule changes, constantly short staffed. Management treated grown professionals with 10+ yrs of experience like 16 year old kids in a fast food restaurant. Constant meetings. Benefits for full time staff outrageously priced.

    Advice to Management

    Treat your experienced staff with some respect. Be respectful of people's schedules and lives outside of work. There is more to life than work!



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