The Fragrance Outlet Reviews

Updated August 9, 2014
Updated August 9, 2014
13 Reviews

2.7
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dennis Adomaitis
5 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Good at first went downhill as the years went on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Fragrance Outlet full-time for more than 3 years

    Pros

    Co-Workers were always a great part of this company.

    Cons

    No work and personal life balance
    Catch 22 goals
    No opportunities for advancement

    Advice to ManagementAdvice

    Set your goals to the area

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Can't trust them...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at The Fragrance Outlet full-time for more than a year

    Pros

    Good Discount
    co workers are amazing

    Cons

    Promises aren't kept by corporate office
    will replace you if you have any valid complaint
    don't pay market rate for managers
    Can't trust anyone district manager and higher
    Force you to sell knock offs as "premiers"
    The second your sales slip they replace you
    they are sneaky, will have a replacement for you before they fire you.
    you walk out after being fired and the new manager walks in a few minutes later, I was the new manager..

    Advice to ManagementAdvice

    Allow employees to speak freely about their concerns without fear of being reprimanded. Treat store managers with respect, and pay what they are worth.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great

    Former Employee - Key Holder  in  Woodbridge, VA
    Former Employee - Key Holder in Woodbridge, VA

    I worked at The Fragrance Outlet part-time for more than a year

    Pros

    Easy
    Commission
    Laid back
    Easy
    Easy
    Easy
    Anyone can do the job

    Cons

    Not the greatest hours
    Anyone can do the job

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  5.  

    Love the company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Washington, DC
    Former Employee - Store Manager in Washington, DC

    I worked at The Fragrance Outlet full-time for more than a year

    Pros

    Upper management cares about the associates. The work is very easy

    Cons

    Hard to keep quality key holders due to the low pay rate. Health ins is good but would have been nice to have a 401K

    Advice to ManagementAdvice

    consider paying your hourly associates more, be more competitive with pricing

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    no respect for employees, awful company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Fragrance Outlet full-time for more than a year

    Pros

    There used to be opportunities to make good bonuses, but not anymore.

    Cons

    Prices are incredibly high, higher even than department stores. Pay is barely over minmum wage, bonuses is almost impossible. Not much training before you are expected meet high sales quotas on overpriced knock-off perfumes, and those stupid travelos. They won't promote anyone that is smart or intelligent. Upper management expects to control your life outside of work as well as at work.

    Advice to ManagementAdvice

    Stop creating a culture of fear and distrust. Hire and promote intelligent people and have a good training schedule. Don't be intimidated by employees that are smarter than you are. That's a good thing. Intelligent employees are the future of the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Sell knock offs or get fired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at The Fragrance Outlet part-time for less than a year

    Pros

    If you suck up enough, you'll get promoted!

    Cons

    Forced to sell over priced knock offs as their "premier" brands.
    Forced to sell perfume atomizers.
    High prices (more than dept stores).
    Terrible upper management, terrible direct management terrible promotions.
    Commission, known as spiffs, are entirely based on how many knock offs you sell.

    Advice to ManagementAdvice

    Be proactive, set reasonable goals and be honest with the staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    They will milk you dry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Fragrance Outlet for more than 5 years

    Pros

    The work itself is not very difficult.

    Cons

    There is no such thing as seniority. Growth opportunities depends on who likes you.

    Advice to ManagementAdvice

    Stop hiring from outside and realize what a great pool of candidates you have right under your nose.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    As my first retail job, I have had a great experience with TFO.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Grove City, PA
    Current Employee - Sales Associate in Grove City, PA

    I have been working at The Fragrance Outlet part-time for more than a year

    Pros

    Very well organized company and very good at adapting to change.

    Cons

    The holiday season can be rough, but this would apply to any position in retail during the same time.

    Advice to ManagementAdvice

    Keep an eye on competitors in the same area.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at The Fragrance Outlet full-time

    Pros

    there is none that I can think of.

    Cons

    There is too many to list from the high prices to be forced to sell those travelos to being written up if you don't sell enough. You have old drugstore perfume that you are expected to sell higher then even Walmart does. Who wants Charlie at 14.95 when you can buy it for 5.99 at Walmart. Upper management is quick to point fingers but offers no solutions, other than to demand that you fire the whole staff or you will go next.

    Advice to ManagementAdvice

    Listen to your managers and associates they are making the money or trying to make the money for you, get rid of the bullies no one likes a bully!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great opportunities to make commissions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor
    Former Employee - Supervisor

    I worked at The Fragrance Outlet part-time for more than a year

    Pros

    1) Granted commissions and incentives for making sales- totally worked!
    2) Decent discount on already discounted colognes and perfumes
    3) Working with customers here was actually really great.
    4) Adequate hours for staff
    5) Satisfied with hourly rate as a part-time employee

    Cons

    Area/District/Regional managers are very slow to eliminate Store Managers that aren't performing as they should be.

    Recommends
    Neutral Outlook

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