The Fresh Market Reviews

Updated April 25, 2015
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2.6
567 Reviews
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Recommend to a friend
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Sean Crane
45 Ratings

Pros
  • The best thing about working for them is 20% discount on food (in 54 reviews)

  • Employee discount program is excellent - 20% to start and it goes up with more tenure (in 24 reviews)

Cons
  • Store managers last an average of about a year in my experience (in 31 reviews)

  • Upper Management/Home office have no clue what goes on in stores (in 25 reviews)

More Pros and Cons

Employee Reviews

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  1. Seafood Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seafood Specialist in Dunwoody, GA
    Current Employee - Seafood Specialist in Dunwoody, GA

    I have been working at The Fresh Market full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Customer service that i give

    Cons

    Need more employees to fill the position

    Advice to Management

    All management needs to have a better relationship with all the employees

  2. Helpful (3)

    Good benefits but no overtime & understaffed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Fresh Market full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    20% off groceries (30% around holidays), insurance, 401k, stock option available, attractive store, upscale clientele, most assistant store managers are compassionate & flexible

    Cons

    Overtime is never allowed, but you are expected to get your job and sometimes other duties done as well. They refuse to hire more employees, preferring to pressure current employees to work harder & faster. Elevator breaks often, 3 times last year. Employees were required to carry 6 to 10 PALLETS of food & supplies (sometimes more), one case at a time, up 2 flights of stairs! Deliveries come 3 times a week. Recently, the elevator was broken for over 2 weeks.

    Store managers & district managers are not very friendly, sometimes cruel and demeaning, to the employees. They require unreasonable tasks of their employees. Specialists are required to inventory, order, stock & clean their entire departments while maintaining other departments, AND cashier as well. Cashiers are expected to clean the bathrooms. You may apply for grocery & end up in Seafood or Meats, wherever management wants to put you.

    Advice to Management

    Happy employees = happy guests = profits & growth. If employees are over worked, stressed and not happy, customers will see through their fake smiles. Listen to your employees. Take care of your employees and they will in turn care for your customers & your business will flourish.

  3. Front End Assistance Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Front End Manager in Peachtree, GA
    Current Employee - Assistant Front End Manager in Peachtree, GA

    I have been working at The Fresh Market

    Pros

    Customers are always visiting the store and I love taking care of their need.

    Cons

    Stay focus on the task for the day because each day is different

    Advice to Management

    Keep a consistence in service the customers with a smile.

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  5. Helpful (1)

    Bakery PM Packer and Closer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bakery Packer/Closer in Cincinnati, OH
    Current Employee - Bakery Packer/Closer in Cincinnati, OH

    I have been working at The Fresh Market part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    -Employee discount
    -General respect for all workers
    -Pay is over minimum wage

    Cons

    - Working alone, because it is a small department there is only one packer/closer. It is fine on days when baking has been reasonable, but a lot of the time you are rushing to finish everything and there are still closing duties that after proceed after that.
    - Doing other people's jobs, like cleaning dishes.
    - There are times when hours are cut to the point of causing financial problems. For example, right after the holiday season there is a solid month of no more than 20 hours a week for part-time workers. It took me nearly two months to recover from that.
    - Managers rushing you out the door and not being understanding about the amount of work that needs to be done.
    - Then there are nights when they bake so much that you are forced to stay until it is all finished, sometimes that can be as late as eleven o'clock or midnight.

    Advice to Management

    Get a second packer/closer or have a mid-shift person who can stay until 8pm.

  6. Front End Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Fresh Market part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    easy going worker with freedom to shine. able to show your customer service skills, try new foods, and learn new things.

    Cons

    work hours are limited, delayed about new things with the store

  7. Helpful (1)

    Horrid management the whole company pretty much sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk in Coconut Grove, FL
    Former Employee - Deli Clerk in Coconut Grove, FL

    I worked at The Fresh Market full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    two 10 paid min breaks and 31 mins of the clock for lunch plus 20% off except for alcohol

    Cons

    Poor management even worse for store #55 and pretty bad healthcare

    Advice to Management

    Non really you guys are past advice

  8. Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at The Fresh Market

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Products /great customers/ great atmosphere

    Cons

    Low Pay/lack of benefits/lack of consistentity

    Advice to Management

    Spread the wealth.

  9. Helpful (2)

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Pittsburgh, PA
    Current Employee - Assistant Store Manager in Pittsburgh, PA

    I have been working at The Fresh Market full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    20% employee discount, 30% around Holidays.

    Cons

    Hours, below average pay and benefits

  10. deli clerk

    • Comp & Benefits
    Current Employee - Anonymous Employee in Birmingham, AL
    Current Employee - Anonymous Employee in Birmingham, AL

    I have been working at The Fresh Market part-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    They can be willing to work with your schedule if you are seasonal or part time.

    Cons

    If you're an assistant department manager you are supposed to have an open schedule which was hard for me to work around trying to add schooling or schedule appointments.

    A little favoritism. But I'm sure you'll find that almost anywhere.

    There was only 1 store manager that would help in the deli when it got busy. The rest stayed in the meat department and avoided the deli.

    Advice to Management

    If someone expresses interest in moving up within the company or wants to know how to do so, let them know individually what they can be doing to improve.

  11. the best grocery chain to work for in south florida

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Fresh Market

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You actually get to manage instead of being considered free labor

    Cons

    You have to work in all the departments to help because of labor constraints

    Advice to Management

    Keep store Managers on a lease with scheduling asm

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