The Fresh Market Reviews

Updated June 29, 2015
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2.5
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Recommend to a friend
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Sean Crane
70 Ratings

Pros
  • 20% discount - Discount sometimes higher throughout the year (especially around end of year holidays); Nice co-workers; Good product (in 54 reviews)

  • The employee discount is good (industry standard) (in 24 reviews)

Cons
  • Store managers last an average of about a year in my experience (in 31 reviews)

  • Upper Management/Home office have no clue what goes on in stores (in 25 reviews)

More Pros and Cons

623 Employee Reviews

Sort: Popular Rating Date
  1. cashier

    Former Employee - Cashier in New Orleans, LA
    Former Employee - Cashier in New Orleans, LA

    I worked at The Fresh Market (More than a year)

    Pros

    Employee discount
    Good work environment
    great coffe

    Cons

    no room for growth
    pay sucks


  2. Nice co-workers

    • Work/Life Balance
    • Culture & Values
    Current Employee - Bakery Clerk in Alpharetta, GA
    Current Employee - Bakery Clerk in Alpharetta, GA

    I have been working at The Fresh Market

    Recommends
    Recommends

    Pros

    -nice co-workers
    -chill management
    -good hours
    -good pay for starting employee
    -not excessive training

    Cons

    -constantly busy
    -disorganized
    -they just throw you into your job, and you have to figure it out on your own


  3. Deli Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Manager in Brookfield, WI
    Current Employee - Deli Manager in Brookfield, WI

    I have been working at The Fresh Market full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The Fresh Market is a good place to work. The atmosphere is calming and soothing.

    Cons

    Some things that aren't too good is the lack of communication. Also it would be better if they didn't fuss about overtime.

    Advice to Management

    Be honest and stick to your word.
    Make sure hire enough workers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Specialty food store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coffee/Candy Specialist, Assistant Front End Manager in Chadds Ford, PA
    Current Employee - Coffee/Candy Specialist, Assistant Front End Manager in Chadds Ford, PA

    I have been working at The Fresh Market full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The ability to interact with customers and teach them about the many different products The Fresh Market has to offer. Definitely room for growth within the company.

    Cons

    Unfortunately the company (or at least the store I work at) definitely lacks in proper training of employees. There isn't a training program that is followed by store and department managers which leads to a high turnover in staff.

    Advice to Management

    Train employees properly and don't throw them to the wolves. It makes the employee uncomfortable and they can't provide the excellent customer service which is what The Fresh Market is all about. (Creating an "experience")


  6. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager Trainer in Greensboro, NC
    Current Employee - Store Manager Trainer in Greensboro, NC

    I have been working at The Fresh Market (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Growth,Team Dynamic, Quality Operation,training and associate development

    Cons

    Lower than industry standard salary.

    Advice to Management

    Compensate for experience.


  7. Helpful (3)

    Assistant Front End Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Front End Manager
    Current Employee - Assistant Front End Manager

    I have been working at The Fresh Market full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The discount is awesome, and I love our sampling programs. The district and regional managers seem fairly willing to get their hands dirty and help out when things get crazy in the store.

    Cons

    The pay is below average, but so is my workload. I'm basically a glorified cashier. I get to call myself an assistant department head, but I end up cashiering all day because I'm not allowed to do anything else. No paperwork, no authority to make improvements the way an assistant at any other grocery store would.

    Advice to Management

    Give your employees some more responsibilities, they will surprise you.


  8. Helpful (6)

    Front End Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at The Fresh Market full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The stores themselves are comfortable to work in. They are small, cozy, and inviting. They aren't overwhelming like a conventional grocery store would be. The customers are more friendly than not, but of course, you'll always have the bad ones.

    Cons

    Since TFM has gone public on the stock market, a lot has changed. They have lost their small mom & pop feel and values that made them successful, and are now trying to compete with larger companies such as Whole Foods, Publix, Sprouts, etc. They are trying to cut costs, and improve profits, which is completely understandable, but are doing so at their employees expense. The total culture and moral has taken a drastic turn for the worst. Some employee benefits have been taken away (such as quarterly and yearly bonuses), and no plan has been put in place to reimburse that in any way. Literally taking food off their employees tables. Overtime is not permitted, and you will get disciplined by way of documentation if you have even 10 minutes of overtime within a 40 hour week. I could go on and on, but to sum it up, this is a very toxic company to work for.

    Advice to Management

    Start treating your employees as part of the team, and part of the success. Acknowledge them, don't berate them. Show them that they are appreciated, because taking money away from them is no incentive to continue to strive for perfection.

    The Fresh Market Response

    Jun 25, 2015HR

    Thank you for taking the time to leave a review about your current experience working at one of our Atlanta, GA locations. I am glad to hear that you feel our stores provide a comfortable and ... More


  9. Helpful (4)

    Corporate employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Greensboro, NC
    Former Employee - Anonymous Employee in Greensboro, NC

    I worked at The Fresh Market

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Most of the people are wonderful, the employee discount.

    Cons

    The pay, compared to other companies, is pitiful. The fresh market creates more customers for their competition with the low pay. Way to many VPs with the old corporate world attitude. Terrible communication between all levels of the company, and between departments. There's no training at the corporate level, then when mistakes happen blame flys and usually lands on the person who wasn't trained to begin with.

    Advice to Management

    Raising pay, listening, basic communication, train your corporate employees as well as store level. Invest in your employees, they love their company but a lot can't afford to work for the fresh market anymore.


  10. Bulk Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bulk Specialist in Dunwoody, GA
    Former Employee - Bulk Specialist in Dunwoody, GA

    I worked at The Fresh Market (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I like the atmosphere and the job was great and easy to do

    Cons

    i didn't like the fact that they change planogram every month

    Advice to Management

    I adjust easy and learn fast at the job i apply for


  11. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at The Fresh Market full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great work environment, employee discount, good training, room for advancement. My Dm is very involved and worked his way up so he is very knowledgeable about day to day operations.

    Cons

    Starting pay could be better for the volume these stores are doing. Better bonus structure. Work life balance... A store with only two Asm you work a lot of nights.

    Advice to Management

    Spread the wealth. Happy employees that are paid well equal better run stores and better customer service.



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