The Fresh Market

  www.thefreshmarket.com
  www.thefreshmarket.com

The Fresh Market Reviews in Roanoke, VA

454 Reviews
2.6
454 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Fresh Market President and CEO Craig Carlock
Craig Carlock
254 Ratings

Review Highlights

Pros
  • The best thing about working for them is 20% discount on food (in 54 reviews)

  • Employee discount program is excellent - 20% to start and it goes up with more tenure (in 24 reviews)


Cons
  • Store managers last an average of about a year in my experience (in 31 reviews)

  • Upper Management/Home office have no clue what goes on in stores (in 25 reviews)

More Highlights

4 Employee Reviews Back to all reviews

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  1. 4 people found this helpful  

    It's a job, not a career...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Roanoke, VA
    Current Employee - Anonymous Employee in Roanoke, VA

    I have been working at The Fresh Market full-time (more than an year)

    Pros

    20% discount - Discount sometimes higher throughout the year (especially around end of year holidays); Nice co-workers; Good product

    Cons

    Passive/Aggressive management style; Salary barely above "living wage"; Low raises; No accountability; Horribly understaffed; Actual job duties are often different from what is listed on website; So much multitasking required to the point of not being able to finish any one task completely and/or even get to core duties; Poor scheduling tactics; No Human Resources representation; Equipment often breaks and not readily repaired; Focus on profit only

    Advice to ManagementAdvice

    Management should be thankful that there is no direct competition in the immediate area...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Not bad, fairly easy work in the bakery department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bakery Clerk in Roanoke, VA
    Current Employee - Bakery Clerk in Roanoke, VA

    I have been working at The Fresh Market part-time (more than 3 years)

    Pros

    great people to work amongst

    Cons

    brutal hours, especially on holidays

    Advice to ManagementAdvice

    people have lives take it easy on us

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Land of the lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Front End Manager in Roanoke, VA
    Former Employee - Assistant Front End Manager in Roanoke, VA

    I worked at The Fresh Market full-time (less than an year)

    Pros

    Twenty percent discount, some weeks they give a larger discount. Due to rapid turn over of staff there are plenty of opportunities for advancement. Some really good food.

    Cons

    Corporate is like a Hydra, lots of heads that all want to give orders with out talking to each other. Busy work is sent out to justify jobs at corporate, things such as $0.01 price changes. Massive amounts of errors in basic things such as prices, misspelling on signs such as gluten spelled as gulten. High turn over of co-workers. Lack of training causes most new hires to quit in the first week.

    Advice to ManagementAdvice

    Improve your training of new employees. Improve your communication at head quarters so you present a united front (corrections and changes to directives from corporate occur within days of a new directive taking effect) Maybe consider having support staff work nights and weekends like the stores they support (it is sad that the California stores can't get help after 2pm). Consider hiring a proof reader for signage, it's embarrassing having signs come from head quarters with misspellings on them (it happened every month REALLY!!!!)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    TFM as a whole does not value their employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Roanoke, VA
    Current Employee - Anonymous Employee in Roanoke, VA

    I have been working at The Fresh Market

    Pros

    Nice environment for working.
    Somewhat flexible hours.
    20% discount for employees on purchases as a benefit.
    Fairly decent benefits package.

    Cons

    Upper management is incompetent at best. Leadership skills are lacking including treating employees with respect and team player skills. Leadership is clueless as to what is going on in the departments. Departements are understaffed and some employees are working without time off. One staff memeber here at the Roanoke,VA store has worked over 65 days straight w/o a day off. Store management drag their feet at replacing lost empoyees and fail to reward long term employees who are hard workers. They allow the same staff to come in late (30 to 60 minutes late) for their shifts w/o reprecussions. Long term employees have no incentive for continuing in their positions due to failure to give raises. They say you are capped off after only 1 year in your position!

    Advice to ManagementAdvice

    Value your employees and reward them for a job well done! Sales are up in our Roanoke store year after year and yet the employees see no reward or increase in pay or staffing. It is no wonder their is such a high turn around in staff here!

    Doesn't Recommend
    Disapproves of CEO

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