The Gap
3.4 of 5 1,480 reviews
www.gap.com San Francisco, CA 5000+ Employees

The Gap Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

3.4 1,480 reviews

                             

80% Approve of the CEO

The Gap Chairman and CEO Glenn K. Murphy

Glenn K. Murphy

(592 ratings)

68% of employees recommend this company to a friend
1,480 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Maintain your work / life balance, work is great and healthy Env to work with"
    in 75 reviews
  • "50% employee discount, caring managers, usually grants time off when requested"
    in 154 reviews
Cons:
  • "If you are looking for work/life balance then this could be the worst place to work"
    in 35 reviews
  • "Constant pressure to aggravate guests with credit cards"
    in 81 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    Excellent company to work! The company really takes care of their employees.

    Anonymous Employee (Current Employee)

    ProsIt is like a big family family. Very rewarding....they really care about your development and will help you grow by working on your areas of opportunity. Excellent benefits, discounts..etc.

    ConsNo place to move to the next level in Loss prevention....may have to leave a great company in order to move up to the next level.

    Yes, I would recommend this company to a friend

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    Great Place to Work

    Associate Manager of Visual Merchandising (Current Employee)
    San Francisco, CA

    Proscompensation, ethical company, committed to professional development

    Consextremely heavy workload, lots of 911s

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Gap - the perfect company for professional growth! Be professional, creative, and have fun at the same time!

    Anonymous Employee (Current Employee)

    ProsGap has an extensive training program and meets everyone's work-life balance well!

    ConsIf you are not used to fast-paced companies this can be challenging!

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    • Culture & Values
           
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    Sales Associate

    Sales Associate/Cashier (Current Employee)
    West Palm Beach, FL

    ProsEmployee discount is great, flexibility with schedules and time-off, opportunity to explore various areas of the things needed to do in store.

    ConsIt's retail, so the hours aren't so great, and there is definitely no room for improvement within the company.

    Advice to Senior ManagementReally listen to your team, and make sure that you consider their standpoint. A lot of people have been in the company for years wanting to move up the scale onto something better & to pursue a career.

    Yes, I would recommend this company to a friend

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    Gap is okay

    Anonymous Employee (Current Employee)

    ProsBusy stores and nice clothes

    Consnot enough hours / part time status

    Yes, I would recommend this company to a friend

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    Gap

    Sales Associate (Current Employee)
    Fort Worth, TX

    Pros25% discount on everything but clearances,10%on clearance
    Community oriented give time for volunteering

    ConsPart time your hours are between 4 and 20

    Advice to Senior ManagementHave one standard, don't play favoritism,

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Previous Gap Outlet Associate

    Sales Associate (Former Employee)
    Waipahu, HI

    Pros*Easy to learn and adapt to all associate positions
    *Good pay compared to other retail companies, along with good employee discount
    *Flexible with schedule and time requests off
    *Motivational environment
    *Good communication with fellow employees

    Cons*Low hours for part time along with very short shifts
    *On call's added to all shifts
    *Work can become tedious
    *High pressure to sell store credit cards

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Great intro to retail

    Sales Associate (Current Employee)
    Austin, TX

    ProsAwesome people, lots of variety in products which keeps things interesting. Very patient with new employees and flexible hours.

    Consearly morning shipment shifts are frequent, but aren't so bad once you get used to it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Mixed bag.

    Assistant Manager (Current Employee)

    ProsGood coworkers, good discount, fair paid time off.

    ConsIf you are in management you will be married to your job. Even though paid time off is more generous than most competitors, there is little time away from work without a phone call, text, etc. Hours are extremely low compared to other customer service focused retailers. In smaller stores management has to do their jobs plus the jobs of employees most of the time since hours are so tight. Although GAP is good at keeping up with changes in the industry, the company is often too quick to act. They don't work out the kinks in anything before rolling something new out. Technology changes are riddled with errors/glitches. LRT (laser radio terminal) guns are always malfunctioning. I cannot remember a day in the last 6 months where there was not at least one glitch in technology.

    Advice to Senior ManagementEither give more hours to stores or lower your expectations. When you do something good for employees like raising the minimum wage, don't milk that for every last bit of PR you can get--it looks like you're desperate for attention. Consider increasing wages for management at a time that employees are getting increases--its disheartening for managers to see their own pay stagnating at a time when they are held accountable for more than ever before.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Very political and slow moving

    Anonymous Employee (Current Employee)
    San Francisco, CA

    Proswork-life balance, location, discount, reputation

    ConsLack of strategy and clear decision making

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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