The Gap Reviews
Gap has an extensive training program and meets everyone's work-life balance well(in 82 reviews)
Good pay compared to other retail companies, along with good employee discount(in 162 reviews)
If you are looking for work/life balance then this could be the worst place to work(in 38 reviews)
Constant pressure to aggravate guests with credit cards(in 87 reviews)
Pros – work-life balance, location, discount, reputation
Cons – Lack of strategy and clear decision making
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
Pros – Fast paced, team oriented and depending on the location you usually get good managers.
Cons – They will give you 30 hours one week and the next week 0 and so on.... Left me bankrupt
Advice to Senior Management – Be fair with the weekly distribuition of hours to employees.
Pros – -Great discount, includes Gap, Banana Republic, Old Navy, and factory/outlet stores
-Love the people
-Good-quality clothing that lasts a long time
Cons – -Management hires way too many people--> not enough hours for everyone
-Isn't very willing to work with employees who have second jobs because they don't give them enough hours to begin with
-On your feet entire shift
Advice to Senior Management – Be more willing to work with employees who have more than one job.
Pros – working with great co-workers of course
Cons – scheduling is horrible
they want you to work for them and only them even if you need a second job for personal reasons
Advice to Senior Management – try and hire people that actually care about the company but not so much that they don't care about the employees either.
No, I would not recommend this company to a friend
Pros – Employee discount is decent. Not great.
Cons – The Cons depends on your department.
Advice to Senior Management – Study the statistics of where employee turnover is high and change department heads.
“For the Sales Associate, it all depends on the store (and who leads it) in order to enjoy the experience.”
Pros – Ability to transfer at ease, strong structure, historically successful, opportunities for future positions, excellent perks for long-time employees, and some stores are very solid from top to bottom.
Cons – Credit Card basis for success, some terrible management issues (depending on certain store), lack of accountability, certain regions lack successful district managers, inability to hire at will, lack of promotions.
Advice to Senior Management – First of all, I believe it is a store-by-store basis for enjoying the work you do for this company. That being said, I loved the Louisville, KY store I was at. I actually helped out both stores, and I thoroughly enjoyed the experience at both. They both take time to train employees, rally them in, and allow them the opportunity to make and create their own schedules. There is a trust there that is really quite great and success was not entirely based on credit cards.
That being said, the Gap store I worked for in Chicago was terrible from top to bottom. Endless amount of revolving door managers, a lack of a listening ear at the very top of the district, terrible training of new employees, an inability to hire at will, and truly a culture based on credit cards being the success point were all issues I had with the Chicago area. They have a employees-to-customer ratio that is pitiful, and very rarely do the managers seem to care enough about solving the problem.
Pay more attention to the Chicago district! Look at how the Louisville district succeeds; there is clearly a differential and it's a shame.
No, I would not recommend this company to a friend
Pros – I love working at Gap Outlet. I was recruited in store and was hired and finished training all within the same week. I worked closely with management and in less than a year was promoted. The managment works very hard in developing the employees skills in any area they're interested in. The pay started out good, and I was surprised by the great pay increase the promotion got me. You get 50% off at retail stores, 30% off at factory and outlets and 25% off at old navy. It's a very upbeat and fast-paced environment. They employees look out for one another and management is always supportive in employee and customer quarrels. They dedicate their time and resources to community service and my store always has something fun planned that employees can participate in. Very flexable with my crazy schedule. Training is breif because they believe in on-the-job training (which actually helped more then I thought it would.) I love my co-workers, managers, and the company in general!
Cons – As with any job, there will be cons. Some employees are so awful, but luckaly they don't last very long. The customers are hit and miss, but again that is something that anyone should expect from retail. People complain that their focus should not be on the Gap Card (the brand Credit Card that helps drive in business) but it's not that hard to get a card and the employees are VERY wonderful about "sharing" or "giving" their cards to others who had yet to open their required one for the month. Other then that, no negatives!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
Pros – The hours very th y flexible.
Cons – No encouragement to go further.
Advice to Senior Management – Encouragement and support for your employees will build a better moral. This will bring forth sales results.
Pros – ROWE culture is great! Flexibility at corporate office and ability to work remote. Casual dress code and decent bonus payments.
Cons – Training budget can get cut. High workloads and head count reductions. Corporate politics.
Advice to Senior Management – Conflicting messages- budget cuts and hiring freezes while raising minimum wage for stores.
Pros – Tenure in employees, partnering with peers, still learning, flexible schedule, love the people that I work with on a daily basis, jeans, shorts and flip flops.
Cons – Constantly changing to meet the market needs of the business. Upper management structure changes.
Advice to Senior Management – Have always loved the culture at Gap. Has changed quite a bit in the last few years. I don't think Donald would like the direction that his company is moving in. He had a love for the employees, especially those who performed in their locations. Was lucky enough to meet him on a couple different occasions. Still love the job that I do for the company.
Yes, I would recommend this company to a friend