The Gap Reviews

Pros

Great training, amazing culture, tremendous benefits. Casual wear. 4 weeks starting vacation.

Cons

Company continues to scramble to find it's footing. When business is bad, your job can feel bad too.

Advice to Senior Management

Think long-term.

Pros

People
Culture
Values
Fun
Rowe
Gap is a family of brilliant people that are really trying to understand what the customer wants to be relevant

Cons

Tough business results for how hard you work

Advice to Senior Management

Keep believing

Pros

intelligent people, great culture; focus on the consumer which is extremely important for the industry. Good benefits and support from management for work-life balance

Cons

because of the size of the organization, sometimes hard to feel recognized and get promoted. because of the industry, salaries are ok

Advice to Senior Management

make sure employees feel like they have ownership in the success of the company - there are some fantastic people that work there

Pros

Great benefits
ROWE
dolar for dollar match 401K up to 4%

Cons

Business is bad, leadership lost its vision

Advice to Senior Management

keep the course, dont easily change minds

Pros

Flexible schedule, great discount! Co-workers were always pleasant and management was great, very understanding, fun environment, loved the music!

Cons

No opportunity for advancement, salary sucks

Advice to Senior Management

Management was always great, it's not their fault that at the corporate level Gap kind of blows!

Pros

Good people, fun atmosphere, skilled management at retail level.

Cons

GapCards, GapCards, GapCards. I know there is a lot of pressure on store managers to hit GapCard goals that come down from above; however, good customer service is often put secondary as a result. Associates are constantly reminded to constantly remind everyone that walks through the door about GapCards. There is a fine line between informing customers about a promotion and pestering or haranguing them about it. I feel that line is too often crossed.

Advice to Senior Management

See cons.

Pros

Management will work with your availability. If you are full-time, good Health benefits and 401K. Opportunity for growth is excellent if you work for the right people/location. A great work environment when working for the right people/location.

Cons

If you work for the wrong people, your experience can be a lot worse. Either due to lack of proper training, proper accountability, immaturity, opportunities for growth can be quite hampered.

Advice to Senior Management

Every store has its own chemistry, be sure you shop at the store you want to apply at and get a feel for the management and general atmosphere among all its associates. You can tell whether you truly want to work at one location over another simply based on this fact alone!

Pros

Discount
Involvement in the community / volunteer is encouraged
Vacation time (4 weeks in 1 calendar year)

Cons

Employment opportunities / Career development
Micro-managers
Weak raises compared to competitors
Upper management needs training on soft skills

Pros

great employee discount
works well with school schedule

Cons

low pay
lousy work schedule
emphasis on GAP CARDS

Pros

The pay was low, but the flexible schedule worked well with my college schedule.

Cons

Low pay. No room for advancement. Promotions were given based on favoritism, not ability. Too much emphasis on credit card enrollment, rather than customer service skill.

Advice to Senior Management

Better sales training and less emphasis on credit card enrollment.