The Gap
3.4 of 5 1,480 reviews
www.gap.com San Francisco, CA 5000+ Employees

The Gap Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

3.4 1,480 reviews

                             

80% Approve of the CEO

The Gap Chairman and CEO Glenn K. Murphy

Glenn K. Murphy

(592 ratings)

68% of employees recommend this company to a friend
1,480 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Maintain your work / life balance, work is great and healthy Env to work with"
    in 75 reviews
  • "50% employee discount, caring managers, usually grants time off when requested"
    in 154 reviews
Cons:
  • "If you are looking for work/life balance then this could be the worst place to work"
    in 35 reviews
  • "Constant pressure to aggravate guests with credit cards"
    in 81 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • No Opinion of CEO

     

    I work at Athleta, a brand owned by Gap, and I am very satisfied with my experience as a Sales Associate.

    Sales Associate (Current Employee)
    New York, NY

    ProsMy managers are extremely supportive, I make a decent wage and enjoy helping women find fitness clothes that make them feel good about themselves.

    ConsAs with any retail job, working with the public requires a great deal of patience and understanding that not everyone will be polite and appreciate your work.

    Advice to Senior ManagementMy store's associates are an exceptionally talented group of people. Many are college educated, artistic, creative and hardworking. I think our talents can be better utilized if we were to be given more autonomy in designing and participating in trainings, traffic drivers, store events, etc.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Awesome!

    Acting Assistant Manager (Former Employee)

    ProsTeam atmosphere, recognition, fun, will work around home life, discount

    ConsHolidays, long hours, shipment, inventory, work most weekends

    Advice to Senior ManagementKeep it fun!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    sales associate

    Sales Associate (Current Employee)
    New York, NY

    ProsGreat group environment and able to create great work relationships with the other employees.

    Conslong hours especially night shifts.

    Advice to Senior ManagementBe respectable and they will consider anything you bring to their attention

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Stock team member at outlet store - great experience and great teamwork!

    Stock Replenishment (Former Employee)

    ProsVery flexible with schedules, opportunity to do stock and sales, able to gain experience working directly with customers.

    ConsNot much opportunity for promotion - team members and only a few managers, only maybe 1 full time team member lead.

    Yes, I would recommend this company to a friend

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    Fun

    Sales Associate (Former Employee)
    Long Beach, CA

    ProsLoved working in such a creative, open environment.

    ConsWasn't ever really sure where I stood with store management. Somewhat clique-y.

    Advice to Senior ManagementTrain your employees well. Give them time to process the many changes - this will improve the quality of service.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Friendly people, extremely low pay

    Sales Associate/Cashier (Former Employee)
    Orem, UT

    ProsFlexibility of schedule and people who I worked with.

    ConsPay is beyond terrible to handle.

    Advice to Senior ManagementGet better managers

    No, I would not recommend this company to a friend

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    The Gap is a terrible place to work - in IT

    Anonymous Employee (Former Employee)

    ProsThere's a Peete's coffee in the lobby.

    ConsArrogant and incompetent management. Delusional and terrible/non-existent leadership. They treat their people like garbage. They cram them into a huge warehouse-type room. Very noisy, super crowded and very filthy. At my table, 13 people were sharing the same phone. Diseases are running rampant there due to the crowded and unsanitary conditions, I had to go to the emergency room twice with infections from the site.

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    OK

    Sales Associate/Cashier (Former Employee)
    Short Pump, VA

    ProsGreat new hire training, generous pay and discounts

    ConsUnfriendly co-workers, disorganized management, this location does not uphold the traditional Gap Inc. values and culture.

    Advice to Senior ManagementRe-evaluate your management strategy. Are you allowing Gap Inc.'s strong values guide your decision making and behavior? Are you encouraging your team to act through these values?

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Disorganized

    Anonymous Employee (Former Employee)

    ProsHours. I was hired as part time but was able to get at least 30 hours in a week which was pretty nice.

    ConsDiscount was low in comparison, pay, work environment. The store was always busy and trashed by customers and would never stay clean, it took at least an hour to close the store, the customers are not pleasant. Additionally, the discount and pay were not really enough to make the daily hassle and frustration worth it. The work environment was lacking, since with most of my coworkers the case was either they had no interest in getting to know me or they left as soon as they found something better.

    Advice to Senior ManagementEncourage your employees to get to know each other more, train better, hire more employees to help lessen the load and stress on current employees.

    No, I would not recommend this company to a friend

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    Don't get paid enough to deal with the gap

    Visual Merchandiser (Current Employee)

    ProsEmployee discount, coworkers are awesome, get to find super cheap stuff

    ConsManagement picks their favorites, not many hours given, some managers like to sit in the back and watch the employees on camera instead of doing actual work

    Advice to Senior ManagementPay fair. I've been at the gap over four years and new employees are getting paid more than I am for less work.

    No, I would not recommend this company to a friend

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