The Gap Reviews

Updated March 13, 2015
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3.1
31 Reviews
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Art Peck
27 Ratings

31 Employee Reviews

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  1. Great part-time job for college students or graduates in their gap year between undergrad and grad school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Pittsburgh, PA
    Current Employee - Sales Associate in Pittsburgh, PA

    I have been working at The Gap

    Pros

    If you are college or high school student, then:
    -Coworkers are around your age, or even people you recognize from class
    -Managers are younger too, which makes them more approachable
    -Short shifts (works for college schedule)
    -Employee discount

    Cons

    If you are not a college or high school student, then:
    -Young employees who show their age (dependent on location of store)
    -Short shifts (just 15 minutes short of having to give you a break), which add up to very few hours for the week (only managers are full time)
    General problems:
    -Archaic computer systems
    -Rapidly changing sales that oftentimes don't function with the computer (their is no way that we should have to use a calculator to hand calculate and override prices because the systems cannot compute all of the discounts that headquarters made)
    -Far too much emphasis on trying to get customers signed up for the Gap credit card (modern shoppers are not so gullible that they will just get one because they can save am extra 20 percent; even most of the employees don't have the card); the major problem is that we are judged as employees by our ability, or lack thereof, to get people to sign up for the card
    -I don't really see any upwards mobility, unless you want to leave the store to get a manager position somewhere else

    Advice to ManagementAdvice

    You should upgrade the computer systems and your sale strategies. Having so many sales that the computers can't compute them and having a seemingly continous store wide discount cheapens the brand's appearance to consumers. You corporate executives should give more autonomy to the managers of the store, especially very highly rated ones like mine.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Hard to advance from field to corporate, lack of communication from upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Phila, PA
    Current Employee - Retail Sales Associate in Phila, PA

    I have been working at The Gap part-time (more than 3 years)

    Pros

    Amazing discount: 50% off full priced items at Gap and Banana Republic, 10% off sale
    25% off Old Navy, 30% off at Outlet
    Many opportunities in the company, ability to transfer to another store or sister brand, fast pace, great learning experience for something trying to build a retail career
    Supports lots of charities

    Cons

    Leaders are not always willing to help associates advance, its extremely hard to go from the field to corporate. People that are not qualified for their job are still in place. The company sets out unrealistic goals with limited payroll.

    Advice to ManagementAdvice

    Allow for more opportunities for employees in the field to advance quicker into corporate. Leaders need to be held accountable for lack of communication. Corporate needs to listen to field advice.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA

    I worked at The Gap part-time (less than a year)

    Pros

    Really enjoyed working at Gap. Worked as a sales associate, cashier, and back-of-house stock associate.
    Good, simple environment to start out in.
    Friendly managers.

    Cons

    Minimum wage. Opportunities for pay increase were never discussed.
    Work stayed at work. No involvement in the community, no culture of building relationships outside the workplace.

    Advice to ManagementAdvice

    It would be great to allow the associates to engage in further training—it could be considered a "dead-end" job because there aren't opportunities to grow.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. Gap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Tannersville, PA
    Former Employee - Sales Associate/Cashier in Tannersville, PA

    I worked at The Gap

    Pros

    Great Environment
    Room for Growth

    Cons

    Slow Pace during the week

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Hostile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock in Scranton, PA
    Former Employee - Stock in Scranton, PA

    I worked at The Gap part-time (less than a year)

    Pros

    There aren't any pros because the working environment was not enjoyable

    Cons

    Only concerned about markdowns and audits

    Advice to ManagementAdvice

    Needs to pay more attention to customer service

    Doesn't Recommend
    Negative Outlook
  7. 2 people found this helpful

    Bad Communication no matter what store or unit your in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Supervisor in Philadelphia, PA
    Former Employee - Stock Supervisor in Philadelphia, PA

    I worked at The Gap full-time (less than a year)

    Pros

    Great Benefits, Great Pay, Great Discount

    Cons

    The company, its managers, and its staff do not communicate well. The company allows district managers to control company policy and thats just unacceptable. There was always confusion around Dress code and various other policies because what the company allowed. Market Leaders would come in and want stricter guidelines. Everyone did their own thing

    Advice to ManagementAdvice

    Stick to the policies and dont make up policies just because your a basic soccer mom and want everyone else to be a mirror image of you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful

    Unfulfulling..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser in Philadelphia, PA
    Former Employee - Visual Merchandiser in Philadelphia, PA

    I worked at The Gap full-time (less than a year)

    Pros

    Great pay and benefits. Discount was half off.

    Cons

    I worked at a very high volume store in philly and it was a constant mess.. The managers and store managers would always be in the office on the phone or pretending to be busy on the computer while everyone else was completely stressed out trying to get stuff done. It seemed as though they just wanted to get people in trouble and discipline them like elemntary school kids. Also, the clothes got more and more boring through out the year i was there. To get promoted in managemnet was never gonna happen because gap does some weird grade system. Also being visual, you were still expected to be a manager so on top of worrying about the visual needs of the business, you were expected to worry about scheduels, sale associates, writting them up etc.

    Advice to ManagementAdvice

    Organize the store and hire more quliafied people. Talking down to other adults is not ok.

    No opinion of CEO
  9. Great Company, really cares about the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Pittsburgh, PA
    Former Employee - Sales Associate/Cashier in Pittsburgh, PA

    I worked at The Gap part-time (more than a year)

    Pros

    Flexible schedule, great discount, fun work environment, busy during the holidays

    Cons

    management moves around a lot, endless hours of holding clothing

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Loved It!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA

    I worked at The Gap part-time (more than a year)

    Pros

    Discount the managers were very helpful.

    Cons

    None really. Loved working there

    Recommends
    No opinion of CEO
  11. Enjoyed it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Pittsburgh, PA
    Former Employee - Sales Associate in Pittsburgh, PA

    I worked at The Gap part-time (less than a year)

    Pros

    The people I worked with at the Gap made my experience enjoyable. It wasn't always easy getting to work at 5 am to stock the shelves, but we made the best of it.

    Cons

    It would be a nice gesture for the Gap to offer benefits to more of their hourly employees who are putting in nearly forty hours of work per week.

    Recommends
    Neutral Outlook
    Approves of CEO

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