The Gap Reviews

Updated March 27, 2015
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3.6
1,954 Reviews
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Art Peck
27 Ratings

Pros
  • Flexible schedule provides a good work life balance, company is very involved with the community (in 90 reviews)

  • Good pay compared to other retail companies, along with good employee discount (in 179 reviews)

Cons
  • If you are looking for work/life balance then this could be the worst place to work (in 45 reviews)

  • Constant pressure to aggravate guests with credit cards (in 102 reviews)

More Pros and Cons

Employee Reviews

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  1. 1 person found this helpful

    A graphic designer at Gap.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Designer in New York, NY
    Former Employee - Graphic Designer in New York, NY

    I worked at The Gap full-time (more than a year)

    Pros

    Great work-life balance, flexible hours, good benefits.

    Cons

    Hard to move up and grow professionally. Gap kept hiring more VPs/Directors/etc instead of promoting from within, creating more and more layers of approvals.

    Advice to ManagementAdvice

    Trust your employees, stop hiring advertising agencies, and have faith in your product/the brand.

    Recommends
    Neutral Outlook
  2. fun and friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    It's sort of high end.. so if u wannna venture to high end retail the gap is a good start

    Cons

    hours arenet consistnet one week u can get 30 hours next week 32 next week 12...

    Advice to ManagementAdvice

    keep up good work

    Recommends
    Positive Outlook
  3. Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Phoenix, AZ
    Current Employee - Assistant Store Manager in Phoenix, AZ

    I have been working at The Gap full-time (more than 5 years)

    Pros

    Motivated leaders. Positive company culture. Good benefits.

    Cons

    High workload can take away from customer focus.

    Recommends
    Neutral Outlook
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  5. Fun place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Merchandiser in San Francisco, CA
    Former Employee - Assistant Merchandiser in San Francisco, CA

    I worked at The Gap full-time (less than a year)

    Pros

    Fun industry, helpful co-workers, they try to take care of their employees with good benefits.

    Cons

    Fashion is a fast, fickle industry. You need to be on top of the trends.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. I've loved working at Gap, a great environment to learn, and have fun too!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gap Sales Associate in Spokane, WA
    Current Employee - Gap Sales Associate in Spokane, WA

    I have been working at The Gap

    Pros

    The employee discount is great..who doesn't love 50% off full price clothes?

    Cons

    I have been there about 6 months and was hired on at minimum wage. I was told when I got hired it was easy to get raises, especially if you open many gap cards, are a hard worker, etc and I am still sitting at minimum wage. Not a big deal though, just gotta keep working hard and being a team player!

    Advice to ManagementAdvice

    My availability is pretty open (about 8 shifts per week) and yet I get 1 or 2 a week consistently, while my managers are still hiring more people. (This goes for many other employees too who are getting a low amount of shifts).

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Helping customers in the fitting room and help them find what they want and fixing the displays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Scarsdale, NY
    Current Employee - Sales Associate in Scarsdale, NY

    I have been working at The Gap part-time (more than 8 years)

    Pros

    only have part time hours they should do more full time not only for managers

    Cons

    getting the experience to work in retail

    Advice to ManagementAdvice

    do the schedule for a month or two weeks worth

    Recommends
    Positive Outlook
  8. Overall compensation is competitive for the job level but opportunities to move up were very limited.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at The Gap part-time (more than 3 years)

    Pros

    Competitive starting pay, yearly reviews and salary increases. Very competitive employee discount. Flexible hours.

    Cons

    Not a huge salary. Not much opportunity for upward mobility. Quality of managerial staff varies dramatically.

    Recommends
    Positive Outlook
  9. Long time employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    Good place to work. Employees are great.
    Flexible hours. Great merchandise and employee discount. Fair company policies.
    Fun place to work

    Cons

    Not enough hours per week. Shifts are too short only three hours and fourth five minutes. Two shifts a week if you are lucky.

    Advice to ManagementAdvice

    Management is doing a pretty good job. There is always room for improvement. There are always new managers coming and going.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Fantastic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist in Columbus, OH
    Former Employee - Specialist in Columbus, OH

    I worked at The Gap

    Pros

    Very employee oriented, fast paced

    Cons

    It is a weekend job

    Recommends
    Positive Outlook
    Approves of CEO
  11. good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    good people around good environmentt

    Cons

    none everything was really fine

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook

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The Gap

 
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