The Gap

www.gap.com

The Gap Reviews

Updated January 26, 2015
Updated January 26, 2015
1,826 Reviews
3.6
1,826 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Gap Chairman and CEO Glenn K. Murphy
Glenn K. Murphy
718 Ratings

Review Highlights

Pros
  • Flexible schedule provides a good work life balance, company is very involved with the community (in 90 reviews)

  • Good pay compared to other retail companies, along with good employee discount (in 179 reviews)


Cons
  • If you are looking for work/life balance then this could be the worst place to work (in 45 reviews)

  • Constant pressure to aggravate guests with credit cards (in 102 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great people, but classic retail. Location, location, location.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Gap

    Pros

    If you are surrounded by great people, working at the gap is an absolute blast. Pay is very well for part time positions.

    Cons

    Some upper management has no idea what they're doing. Come from business background, not selling background.

    Recommends
    Neutral Outlook
  2. 1 person found this helpful  

    Good to employees. Local management can be bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Supervisor
    Current Employee - Stock Supervisor

    I have been working at The Gap full-time (more than 10 years)

    Pros

    Good benefits and pay. Can be a fun atmosphere. Varies from store to store though.

    Cons

    District and store management can be poor. Often only think of whats best for them and not you.

  3.  

    Great if your a Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    The time I spent there went well worked with a lot of great ppl that I keep in touch with till this day. I have went on to work other retail with some of the Managers at other companies as well.

    Cons

    Scheduling was terrible when I was working. They did not really work with my as far as scheduling was concerned even though they were very aware of my situations.

    Recommends
    Negative Outlook
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  5.  

    Perfect part time job, not really a life time career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    Flexible hours and great discount.

    Cons

    Little room for movement, raises are quite small, supplemental income instead of primary.

    Advice to ManagementAdvice

    Office culture - too much drama, regardless of what store I go to there is too much unprofessional drama between managers.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Rocklin, CA
    Former Employee - Sales in Rocklin, CA

    I worked at The Gap full-time (more than an year)

    Pros

    good hours and changed frequently
    good discount off clothing for all stores
    fun environment with lots of side things going on
    voluntary time off when its slow

    Cons

    complaints from customers all day long

    Advice to ManagementAdvice

    keep doing what you're doing

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Gap

    Pros

    Great brand, wonderful coworkers, and strong training program

    Cons

    Not many cons aside from folding clothes

    Advice to ManagementAdvice

    None, I had a manager who was understanding, and informative about what needed to be done while helping out with customer service

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Great perks!

    Current Employee - Planner in San Francisco, CA
    Current Employee - Planner in San Francisco, CA

    I have been working at The Gap full-time (more than an year)

    Pros

    Very accommodating perks and benefits

    Cons

    No movement. Have to own career

    Advice to ManagementAdvice

    Rowe should be universal

    Recommends
    Neutral Outlook
  9.  

    A fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesperson in Boston, MA
    Former Employee - Salesperson in Boston, MA

    I worked at The Gap part-time (more than an year)

    Pros

    Discounts! Fun coworkers, great atmosphere!

    Cons

    It would be nice to have more upward mobility

    Advice to ManagementAdvice

    Provide more insight on how to become full time and move into management jobs

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Sr. Technical Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap full-time (more than 5 years)

    Pros

    Felible hours, exellent benefits, amazing discounts, great people

    Cons

    no growth opportunity, no promotions, people skills are more valuable then professional expertise.

    Advice to ManagementAdvice

    Start utilizing full potentials of your talented employees.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Positive working experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at The Gap

    Pros

    - Tremendous opportunity to grow
    - Strong team environments
    - Diversity within company was refreshing

    Cons

    - Difficult to get promoted in certain areas

    Advice to ManagementAdvice

    - Work closely with individuals, understand their goals and aspirations, assist as a mentor to steer the individual to achieve their potential.

    Recommends
    Positive Outlook

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