The Gap

  www.gap.com
  www.gap.com

The Gap Reviews

Updated November 25, 2014
Updated November 25, 2014
1,720 Reviews
3.5
1,720 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Gap Chairman and CEO Glenn K. Murphy
Glenn K. Murphy
684 Ratings

Review Highlights

Pros
  • Flexible schedule provides a good work life balance, company is very involved with the community (in 90 reviews)

  • Good pay compared to other retail companies, along with good employee discount (in 179 reviews)


Cons
  • If you are looking for work/life balance then this could be the worst place to work (in 45 reviews)

  • Constant pressure to aggravate guests with credit cards (in 102 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at The Gap

    Pros

    Flexible management
    Relaxed environment
    All about its employees
    Empowering environment

    Cons

    Lack of managerial consistency
    Can be a little too relaxed
    Bad communication from upper management to lower level employees

    Advice to ManagementAdvice

    Agree on which and how information will be given to employees and be consistent.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good company, could have more benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Merchant
    Current Employee - Assistant Merchant

    I have been working at The Gap part-time (less than an year)

    Pros

    very fun environment. Manager are very respectful.

    Cons

    it will be good if part time employees could have at least pto payment

    Advice to ManagementAdvice

    More benefits for part time employees since you don't offer full time positions anymore

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good overall experience but the company is experiencing some growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    Loved the people I worked with, great discount, lots of opportunity to grow within the company if you work hard and love the product.

    Cons

    Raises are meager even when you are promoted. They are making a huge PR campaign out of raising employee pay to $10/hour, but managers don't make much more than that. Stores need more payroll. Customers are constantly complaining that there aren't enough sales associates on the floor (there aren't).

    Advice to ManagementAdvice

    Give stores the support that they need. More payroll, better replenishment strategies, and better pay to keep good employees/managers.

    Recommends
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great experience, good people; worked as sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Colonie, NY
    Former Employee - Sales Associate in Colonie, NY

    I worked at The Gap part-time (less than an year)

    Pros

    Loved my store. Worked with a lot of varied projects. Gathered transferable skills to other places.

    Cons

    Sometimes limited hours, because of larger company allocation to our store. Try to work in a bigger store, which ideally gets more weekly hours from Corporate

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Kenner, LA
    Current Employee - Sales Associate in Kenner, LA

    I have been working at The Gap part-time (less than an year)

    Pros

    Easy to schedule days off, great people to work with, room to learn and advance,

    Cons

    low hours, work holidays, work evenings

    Advice to ManagementAdvice

    Great management. They were willing to teachyou the right ways to do things. They alwasy listened to your ideas. Gave room for you to use your own ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in San Francisco, CA
    Former Employee - IT Project Manager in San Francisco, CA

    I worked at The Gap as an intern (less than an year)

    Pros

    Culture is very laid back in IT, kind of a start up backed by a big company.

    Cons

    Technology isn't necessarily the big focus, although it is growing and increasingly becoming so.

    Advice to ManagementAdvice

    Promote more from within and dont go out to other companies to find talent.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Operations Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Fishkill, NY
    Current Employee - Operations Supervisor in Fishkill, NY

    I have been working at The Gap full-time (more than 8 years)

    Pros

    Good company with good pay and benefits.

    Cons

    No work life balance and they understaff stretching everyone thin. Made several call outs and still no change.

    Advice to ManagementAdvice

    Understand what we do and what we have to go through instead of just looking at numbers. Be a part of the solution and no just delegate.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    The best company with the best benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Champaign, IL
    Current Employee - Sales Associate in Champaign, IL

    I have been working at The Gap part-time (more than 3 years)

    Pros

    Hardworking company with great discounts and good people.

    Cons

    Turnover of sales associates is quick

    Advice to ManagementAdvice

    Have fun

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Love my team and customers!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Sacramento, CA
    Current Employee - Manager in Sacramento, CA

    I have been working at The Gap full-time (more than 8 years)

    Pros

    50% discount, great co-workers more like a family.

    Cons

    Brand card is a tough sell in our current economic state. Corporate constantly changing promos without any notice no payroll to support

    Advice to ManagementAdvice

    Remember it's your store teams on the frontlines having to deal with all these changes that are made in some board room and we are the ones that have to deal with the customers and their frustration level as a promo that was supposed to run through the weekend has all the sudden changed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Best retail job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in San Francisco, CA
    Current Employee - Sales Associate in San Francisco, CA

    I have been working at The Gap part-time (less than an year)

    Pros

    A lot of hours, fast pace, great co-workers, flexible scheduling, great pay, amazing discounts, no strict dress code

    Cons

    Getting people to sign up for Gap credit cards is a huge deal, but I worked at the flagship in San Francisco and it's really difficult because of the amount of foreign tourists.

    Approves of CEO

Work at The Gap? Share Your Experiences

The Gap

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.