The Gap
3.3 of 5 1,350 reviews
www.gap.com San Francisco, CA 5000+ Employees

The Gap Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.3 1,350 reviews

                             

80% Approve of the CEO

The Gap Chairman and CEO Glenn K. Murphy

Glenn K. Murphy

(533 ratings)

68% of employees recommend this company to a friend
1,350 Employee Reviews
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Review Highlights

Pros:
  • "Leadership is very conscious of work/life balance for its employees"
    in 65 reviews
  • "Employee discount - 50% off regular priced items and an additional 10% off sale"
    in 140 reviews
Cons:
  • "they constantly push employees to harass customers to open credit cards"
    in 73 reviews
  • "If you are looking for work/life balance then this could be the worst place to work"
    in 29 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Best company to work for

Sales Associate (Current Employee)
Brea, CA

I have been working at The Gap part-time for less than a year

ProsI love working for gap because there isn't that pressure of a "car salesman" style selling. Instead we are encouraged to be nice and helpful to customers. We build relationships with them instead of trying to trick them into buying something. I love going to work for once :)

Consfew work hours and 3 hour shifts

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Culture

Manager (Former Employee)
San Francisco, CA

I worked at The Gap full-time

ProsThe ability to cross train and move into jobs across the company.

ConsDifficult to move up, especially since the company has a really great culture!

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Positive Experience with Supportive Team

Anonymous Employee (Current Employee)
San Francisco, CA

I have been working at The Gap as an intern for less than a year

Pros-supportive team
-lateral career opportunities
-flexible work schedule
-opportunities to take on more

Cons-constant change in organization structure
-culture differs vastly on team
-hard to move up

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Expiriance

Sales Associate (Former Employee)
Houston, TX

I worked at The Gap part-time for more than 3 years

ProsGreat Managers, Cool sociable sales Associates, great customers

Consfew customers with bad attitudes, crappy Hours

No, I would not recommend this company to a friend

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Operations Management

Operations Supervisor (Current Employee)
Fishkill, NY

I have been working at The Gap full-time for more than 5 years

ProsGreat work ethic with the passion to succeed and deliver results.

ConsNo room for development. Cutting back positions.

Advice to Senior ManagementTrained Kaizen Lean Six Sigma instructor with proven record of operations excellence, increased productivity, reduction in waste, and process improvement.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to enter the Retail Industry, fabulous training, development, and the cream of the crop people

Merchandiser (Current Employee)
San Francisco, CA

I have been working at The Gap full-time for more than 5 years

ProsGap cares about their employees and keeping them happy.
Personal Growth and career development is huge-classes and workshops are always available and highly encouraged.
Paid time off and vacation is amazing!
Employee Discount: 50% off Gap and BR, 20% off at Old Navy and Outlet,
Health Benefits, 401k,
Wellness activities available on site: Thai Chi, Zumba, Bootcamp, Weight Watchers

ConsSpin, and going the right thing can be missed in politics.

Advice to Senior ManagementReduce spin make it easier to work. Be cautious about letting design control the business, your merchants understand the numbers, the market, and the aesthetic.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Working for The Gap

Sales Associate/Cashier (Former Employee)
New York, NY

I worked at The Gap part-time for more than a year

ProsThe work culture is good. You get good benefits such as the 401k which the company matches up to 4%. You get 30 percent off everything and 50 percent off 6 regular items. The work-life balance is also good. They are very understanding when it comes to rearranging your schedule for school or family related reasons.

ConsIt can get really irritating if you are a sales associate and you're not hitting your goal for opening credit accounts with customers.

Advice to Senior Managementn/a

Yes, I would recommend this company to a friend

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Cool Enviroment for College Students

Sales Associate (Current Employee)
Durham, NC

I have been working at The Gap part-time for less than a year

ProsDiscounts are amazing!! Always sales. Dress codes are pretty laid back, you can almost wear anything. The company was really friendly as well.

ConsYou have to be 100% committed to selling Gap cards. They make you study "reward incentives" to basically make people open credit cards without telling them its credit cards.

Yes, I would recommend this company to a friend

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A great company to work for

Anonymous Employee (Current Employee)

I have been working at The Gap

ProsIt's an awesome learning experience with lots of great and talented people.

ConsCan be very political. Difficult to be entrepreneurial in such a corporate environment.

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Great environment, solid team, hard to move up unless its your entire life

Sales Associate (Current Employee)
Dawson, GA

I have been working at The Gap part-time for more than 3 years

Prosflexible schedule
great managers
great environment
i love working here, its fun and interesting everyday and i love my team and the environment where i work, its an especially good job for just starting out

Consgap needs to be your life
there isnt much room for growth in the company because of the city where i work
Theres some personal things that also seem to get in the way of the promotion and hiring teams

Advice to Senior Managementbetter communication

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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