The Gap

  www.gap.com
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The Gap Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.4 1,504 reviews

80% Approve of the CEO

The Gap Chairman and CEO Glenn K. Murphy

Glenn K. Murphy

(603 ratings)

68% of employees recommend this company to a friend

Review Highlights

Pros
  • Gap has an extensive training program and meets everyone's work-life balance well(in 82 reviews)

  • Good pay compared to other retail companies, along with good employee discount(in 162 reviews)


Cons
  • If you are looking for work/life balance then this could be the worst place to work(in 38 reviews)

  • Constant pressure to aggravate guests with credit cards(in 87 reviews)

1,504 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

    1 person found this helpful  

    2nd time around and still good

    Inventory Planning Analyst (Current Employee) San Francisco, CA

    ProsGreat work environment, great teamwork approach, career development is great, training is the best and always available, ROWE is a great perk

    Conswork-life balance can be difficult, if leadership changes their mind it's expected to make changes regardless of the original plans that were set in place and if it doesn't work out, it ends up being something we did wrong

    Advice to Senior Managementmore group outings to promote teamwork across all teams instead of immediate teams. there's no sense of true teamwork across brands.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    sales associate

    Sales Associate (Former Employee) Brookline, MA

    Prosgreat discount on clothes, great atmosphere to work in, interesting customers, great opportunity to practice customer service skills

    Consthere are really no cons for this company

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Loved It!!!

    Sales Associate (Former Employee) Philadelphia, PA

    ProsDiscount the managers were very helpful.

    ConsNone really. Loved working there

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
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    • No Opinion of CEO

     

    Good Part-Time Job

    Anonymous Employee (Former Employee)

    ProsPeople were friendly, good to work with.

    ConsThe usual challenges of working in retail and dealing with difficult customers.

    • Culture & Values
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    Salary Positions

    Operations Supervisor (Current Employee) Fishkill, NY

    ProsGood pay and great benefits

    ConsNo work life balance. Work a lot of hours and there's no relief or care about the hours we work!

    Advice to Senior ManagementStop delegating all your work and be more a part of the team to help resolve issues. Stop using the excuse of this is development for you.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Great

    Anonymous Employee (Current Employee)

    Prosgood people, good pay, great company.

    ConsI have no cons, its a great company

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    The Gap ROCKS!

    Assistant Manager (Current Employee) Dallas, TX

    ProsThis company really takes care of, and invests in their employees. They also do a lot to support their community.They offer lots of employee incentives throughout the year, and offer perks for those who go above and beyond their job requiremnts.

    ConsThey seem to expect a lot of work with little staff to complete the work. They run short staffed a lot of the time which leads to poor customer service. They "push" their credit card on the customer and hammer in to their employees to push the card way to much.

    Advice to Senior ManagementTake more interest in your people, they matter! Take time to train and develop those employed before ging to outside resources to fill open or upcoming positions. This company stresses the importance of the employee, but sometimes does not follow through with their own core values.

    Yes, I would recommend this company to a friend

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    • Approves of CEO

     

    Returning Former Employee

    Customer Service Consultant (Current Employee) Grove City, OH

    Prosflexible, easy work, great discounts

    Conscant think of any at this time

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    A roller coaster style learning adventure.

    Store Manager (Former Employee) Tulsa, OK

    ProsThey will teach you and help you grow. They are interested in seeing you grow and have a great life.

    ConsThe inability to control customers from stealing.

    Advice to Senior ManagementKeep up the great work!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Great time working here overall.

    Supervisor (Former Employee)

    ProsPay was good and bonuses were decent. Good benefits package. Great discount that came in handy for my kids clothes.

    ConsSchedule was conflicting too often. Management was stubborn at times. Vacation requests could have been handled a lot better.

    Advice to Senior ManagementListen to advise and suggestions from your workers. It will pay off if you work as a unified team. High morale equals better production.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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