The Gap Reviews

Updated October 31, 2014
Updated October 31, 2014
1,682 Reviews
3.5
1,682 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Gap Chairman and CEO Glenn K. Murphy
Glenn K. Murphy
669 Ratings

Review Highlights

Pros
  • Gap has an extensive training program and meets everyone's work-life balance well (in 90 reviews)

  • Good pay compared to other retail companies, along with good employee discount (in 178 reviews)


Cons
  • If you are looking for work/life balance then this could be the worst place to work (in 45 reviews)

  • Constant pressure to aggravate guests with credit cards (in 100 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Loved the atmosphere

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Gap

    Pros

    Great experience with employees and customers

    Cons

    There arent any cons to this position. Just wear good shoes!

    Advice to ManagementAdvice

    Keep up the good work!

  2.  

    Cool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    Discount are cool and get them at banana republic and old navy

    Cons

    People are always cheap and are rude.

    Advice to ManagementAdvice

    Na

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    good people, great pay, great management

    Cons

    uniform issue, childish workers at times

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at The Gap part-time (more than an year)

    Pros

    I enjoyed working at the Gap it was a family environment at my particular store so it made everything run smoothly, I was there for 2 yrs before I decided to move

    Cons

    Selling gap cards isn't always the easiest but that's what the company looks and strives for, everything is about gap cards

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    good company bad upper field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap part-time

    Pros

    great discount, fun atmosphere, team environment

    Cons

    always putting out fires and last minute strategy

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Employees are the Center of the Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Macon, GA
    Current Employee - Sales Associate in Macon, GA

    I have been working at The Gap part-time (more than 3 years)

    Pros

    benefits, full time and part time
    the company values honest, hard working employees who are vibrant, enthusiastic people who love the product, and care about the customers who purchase it

    Cons

    as in all retail, the work-life balance preparing for holiday can be a challenge. Store management can also be super customer focused, not wanting to provoke or refuse customers anything, even when they should not be able to return something, etc.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap full-time (more than 3 years)

    Pros

    The benefits are good and the employees are good that you will learn a lot from

    Cons

    i don't think i have any

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great springboard.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Gap part-time (more than 5 years)

    Pros

    Gap allowed me to work part-time as a student, but also allowed me the opportunity for advancement with the company.

    Cons

    Not the best pay, until you reached higher management.

  10.  

    Had an awesome experience working here. Friendly, easy going, fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Allen, TX
    Former Employee - Sales Associate in Allen, TX

    I worked at The Gap part-time (less than an year)

    Pros

    Making new friends.
    Tasks were very easy to memorize.
    Managers were understanding and comfortable.
    Great vibes, good music to listen to while working.
    You will always have something to do so it wouldn't be boring.
    They make every employee feel equal.

    Cons

    They tend to make people stay extra hours.
    Hours per week varies.
    Days and times fluctuate.
    There will be angry customers, so brace yourself.

    Advice to ManagementAdvice

    A smile is always needed for everyone.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Would reccomend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Lawrence, KS
    Former Employee - Sales Associate in Lawrence, KS

    I worked at The Gap part-time (more than 3 years)

    Pros

    The store I worked at had an awesome staff that all got a long great usually, had a real passion for the company, and was very welcoming to new staff. In stores that aren't huge ones (flagships, etc) the management is extremely nice and tries to be as flexible as possible. Gap really does treat their employees well and listens to them, as long as your management team is good then it will be probably be a fun place to work at. Customers are loyal and it makes the clothes easy to sell. The employee discount ( 50% off full price items at Gap and Banana Republic, 10% off markdowns at Gap, BR, and Old Navy, 30% off items at Gap Outlet and Old Navy) is really great too. I would recommend working at a Gap store. I worked at one for 4 years and can hardly say anything negative about the company. My management team was great at empowering all employees to make decisions and it created a very well-rounded staff that was able to get things done quickly and beautifully as well as sell the heck out of some clothes. Gap is a great place to work.

    Cons

    Often understaffed, some times the workload is too big for the amount of time given, don't get raises very often, management has to spend too much time planning things rather than executing them.

    Advice to ManagementAdvice

    Allow more time for proper training of all employees, allow stores to have more hours to schedule to ensure better floor coverage.

    Recommends
    Positive Outlook
    No opinion of CEO

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