The Gap

www.gap.com
Employer Engaged

The Gap Reviews

Updated March 4, 2015
Updated March 4, 2015
1,905 Reviews
3.6
1,905 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Art Peck
11 Ratings

Review Highlights

Pros
  • Flexible schedule provides a good work life balance, company is very involved with the community (in 90 reviews)

  • Good pay compared to other retail companies, along with good employee discount (in 179 reviews)


Cons
  • If you are looking for work/life balance then this could be the worst place to work (in 45 reviews)

  • Constant pressure to aggravate guests with credit cards (in 102 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Very good experience; good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Gap

    Pros

    Management was awesome, the starting pay was really good.

    Cons

    The workers were a bit of drama. but that's any job with a bunch of teenagers

    Advice to ManagementAdvice

    Management was the best part of the job, super good!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    AMAZING Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gap Sales Associate in Evansville, IN
    Current Employee - Gap Sales Associate in Evansville, IN

    I have been working at The Gap part-time (more than a year)

    Pros

    Gap Inc. is an amazing company to work for. The benefits are solid and everyone from General Managers at the store through corporate headquarters care so much about their employees. The discounts really help you build a solid and professional wardrobe. The company values each individual. Best company that I have worked for in retail.

    Cons

    The time off policies are a little upsetting. You get your schedule week to week and you must ask off the Sunday before. It's hard to balance when emergencies come up and you have to find someone to cover.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Creative enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    Very flexible, fun work enviornment

    Cons

    Early morning and overnight shifts

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Gap is amazing to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at The Gap as a contractor (less than a year)

    Pros

    Amazing cafeteria nicknamed Gapeteria, raffles and amazing employee discounts. An amazing view of downtown SF and the bay, aesthetically pleasing to be inside the building and overall the best company to work for.

    Cons

    No cons to be honest, an awesome company to work for. A little far from BART but very manageable.

    Advice to ManagementAdvice

    My manager was amazing and it seems like all of the managers are well qualified to be in their positions, therefore making

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Operations Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor in Fishkill, NY
    Former Employee - Operations Supervisor in Fishkill, NY

    I worked at The Gap full-time (more than 8 years)

    Pros

    Fishkill, NY - Good pay and benefits and good discounts at Old Navy, Gap, and Banana Republic. Great company to work for, but not under Fishkiill, NYs current leadership team.

    Cons

    Fishkill, NY - No work life balance, and they always look to do more with less. Managers delegate instead of chipping in to get something done or to fix an issue. Managers work their 9am-5pm while the Supervisors are working 10-12 hours every day with coming into work by 4am for 1st shift and staying until 1:45am on 2nd shift. Management team retaliates, and if they have an issue with you, they will make sure to get you out instead of working with you to correct the issue. Great company, but bad leadership at the Gap in Fishkill, NY. No loyalty with their team to build them for the next level. They rather hire from the outside make everyone disgruntled.

    Advice to ManagementAdvice

    Fishkill, NY - Everyone needs to contribute to the operation and overall cost. Too much is relied on just the Supervisor's. Management forgets the word TEAM, and delegates everything to the Supervisor team while they sit in their offices. Management doesn't build their bench strength. They rather hire from the outside instead of building their team from the inside. No loyalty.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Orem, UT
    Current Employee - Sales Associate/Cashier in Orem, UT

    I have been working at The Gap part-time (less than a year)

    Pros

    Discount is up to 50% off clothing

    Cons

    More challenging then you get paid for some days.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company - benefits, people

    Current Employee - Corporate Financial Analyst in San Francisco, CA
    Current Employee - Corporate Financial Analyst in San Francisco, CA

    I have been working at The Gap full-time (more than 8 years)

    Pros

    Vacation. 401k. Stock Purchase Plan. Bonuses

    Cons

    Merry-go-round at the top. A different boss all the time.

    Advice to ManagementAdvice

    Don't allow employees to work from home.

    Doesn't Recommend
    Neutral Outlook
  9.  

    A nice environment and a great workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Towson, MD
    Current Employee - Sales Associate in Towson, MD

    I have been working at The Gap part-time (more than a year)

    Pros

    Flexible schedule. Fun co workers. Nice managers. Good lunch break policy. Barely any labor and the overall job is very easy.

    Cons

    Weird customers. Some miscommunication. Clothes aren't for big people. The employees come and go like a rotating door so its alot of new people to get use to working with constantly

    Advice to ManagementAdvice

    Stop the production of the pattern shirts for men. Most of them are ugly and sit there till final sale

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Positive experience, positive perks, inconsistent hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Kansas City, MO
    Former Employee - Sales Associate in Kansas City, MO

    I worked at The Gap part-time (less than a year)

    Pros

    I felt like the company really valued my contribution to the company and all the time I had invested. Gap has a healthy employee discount and, from my experience, really valued its employees.

    Cons

    Inconsistent hours, even for top employees. Our store had so many employees with different schedules and scheduling conflicts that having anything close to a consistent schedule was out of the question.

    Advice to ManagementAdvice

    Continue doing what you're doing.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    I learned a lot about the retail industry working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Gap

    Pros

    Good place to develop leadership skill, great discount and really cool people. It can be really fun if your made for retail

    Cons

    Inconsistent hours for part time employees.

    Recommends
    Neutral Outlook

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