The Gap Reviews

Updated September 19, 2014
Updated September 19, 2014
1,601 Reviews
3.5
1,601 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Gap Chairman and CEO Glenn K. Murphy
Glenn K. Murphy
637 Ratings

Review Highlights

Pros
  • Gap has an extensive training program and meets everyone's work-life balance well (in 82 reviews)

  • Good pay compared to other retail companies, along with good employee discount (in 163 reviews)


Cons
  • If you are looking for work/life balance then this could be the worst place to work (in 39 reviews)

  • Constant pressure to aggravate guests with credit cards (in 87 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for!!! They promote from within the company quite rapidly, if you're performance is up to par.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandising Supervisor  in  Louisville, KY
    Current Employee - Visual Merchandising Supervisor in Louisville, KY

    I have been working at The Gap full-time for more than a year

    Pros

    There is a strong chance you would be promoted at the Gap, as they are a large corporation. Including Banana Republic and Old Navy retailers. Pleasant, but fast paced environment to work in.

    Cons

    There are no benefits given to part-time employees, which is unfortunate because the only way to attain full-time employment is to become a manager or be hired in as one.

    Advice to ManagementAdvice

    Gap, Inc. is over-saturated with managers. There are so many managers that they begin to micro-manage everything. This type of management works in some environments, however, not at a International Retailer. Employees quit and become frustrated at the fact that someone is constantly standing over their shoulder delegating duties.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandising Manager  in  Canoga Park, CA
    Former Employee - Visual Merchandising Manager in Canoga Park, CA

    I worked at The Gap full-time for more than a year

    Pros

    great place to start your career. I started out at the company and it helped get me into the door of other great retailers. I would have stayed at the Gap but was recruited and was offered a great position that I couldn't turn down

    Cons

    no negatives on leadership, company values etc... Regional management could have been a bit more engaging with staff other than Store Management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Love Gap!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gap Sales Associate  in  Chicago, IL
    Former Employee - Gap Sales Associate in Chicago, IL

    I worked at The Gap part-time for less than a year

    Pros

    The Gap store I worked at had a great environment, both for the customers and the employees. There was a huge focus on fun, creativity, and hard work that really made it an enjoyable place to work. I had great coworkers and managers.

    Cons

    Weekly hours were never very consistent, both too many or too few, and often it was difficult to exchange shifts.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Discount is the best part

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Gap part-time

    Pros

    Getting 50% off at Gap and Banana Republic, plus discounts at Piperlime, Athleta, and more was incredible.

    Cons

    I hated having the push the Gap card even though I knew it was a bogus deal.

    Recommends
    No opinion of CEO
  6.  

    typical retail job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    the discount is pretty good

    Cons

    it is hard to get enough hours

  7.  

    Fast growing company with friendly employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Industrial Engineer
    Current Employee - Industrial Engineer

    I have been working at The Gap full-time for more than 3 years

    Pros

    For the most part, they are flexible with time off. Especially after you're been there for a year. They are very concerned about employees well being and they're invested in health and welness. Everyone is friendly and

    Cons

    The structure of manangement is not effective. There have been several restructures to the management of the organization and it created confusion with goal setting and task management. There are very weak ties between upper management and task assignments are not given. There is no clear options for promotion within the company. Applying to other jobs within the company is almost frowned upon, or at least never discussed.

    Advice to ManagementAdvice

    Deliver clear expectations. Encourage exploration of other areas of promotion.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Associate Production Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Production Manager  in  San Francisco, CA
    Current Employee - Associate Production Manager in San Francisco, CA

    I have been working at The Gap full-time for more than 5 years

    Pros

    Flexible schedule provides a good work life balance, company is very involved with the community

    Cons

    Salary may not be up to par with the amount of work that is done on a daily basis compared to similar companies.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at The Gap full-time for more than a year

    Pros

    Fantastic benefits that start immediately upon hire. They recently implemented ROWE: Results Only Work Environment which is extremely progressive and is conducive to being happier at work and in life in general. I loved my time there and I appreciate all that I was able to learn and contribute to the company.

    Cons

    Some of the higher up executives don't have much experience in fashion and are more business/numbers oriented, which detracts from achieving the highest design quality and productivity for employees. It was a hindrance in many ways, including fully understanding the needs of the employees in order to turn out the best product possible. Other than that it was great.

    Recommends
    No opinion of CEO
  10. 1 person found this helpful  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Mays Landing, NJ
    Current Employee - Sales Associate in Mays Landing, NJ

    I have been working at The Gap part-time for more than 3 years

    Pros

    Awesome employee discount and great flexibility with hours. I enjoyed my time working with the Gap's other great employees. The starting wage is good and if you work hard, it is valued and recognized by store leadership.

    Cons

    Constantly pressured to push Gap credit cards creating, at times, uncomfortable situations. Sometimes scheduling issues left an employee overworked trying to manage the entire store with little help.

    Advice to ManagementAdvice

    Sometimes it's worth scheduling additional staff so the store looks its best.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Able to move across functions and brands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  San Francisco, CA
    Current Employee - Anonymous in San Francisco, CA

    I have been working at The Gap full-time for more than 10 years

    Pros

    People are young go-getters and like to drive results; vibrant culture; location is awesome if you're at 2 Folsom or 1 Harrison; great discount on product;

    Cons

    Salary not the highest; can be clicky; new bonus structure doesn't guarantee a payout and is too dependent on financial results....

    Recommends
    Positive Outlook
    Approves of CEO

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