The Gap Reviews

Updated October 20, 2014
Updated October 20, 2014
1,658 Reviews
3.5
1,658 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Gap Chairman and CEO Glenn K. Murphy
Glenn K. Murphy
662 Ratings

Review Highlights

Pros
  • Gap has an extensive training program and meets everyone's work-life balance well (in 89 reviews)

  • Good pay compared to other retail companies, along with good employee discount (in 176 reviews)


Cons
  • If you are looking for work/life balance then this could be the worst place to work (in 44 reviews)

  • Constant pressure to aggravate guests with credit cards (in 100 reviews)

More Highlights

Employee Reviews

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  1.  

    Sales Associate for Life

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Gap Sales Associate in Farmington Hills, MI
    Current Employee - Gap Sales Associate in Farmington Hills, MI

    I have been working at The Gap part-time (more than 3 years)

    Pros

    I have worked here since end of high school and cannot see myself having any other part time job! Even now in my career I find time to put hours in at my store. Great clothing discount, flexible hours, and people who truly have a passion for the brand.

    Cons

    Can be hard to work holidays away from family - but that is the life of retails

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Worked at sales associate and customer service. By far on of my favorite jobs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gap Sales Associate in Tulsa, OK
    Former Employee - Gap Sales Associate in Tulsa, OK

    I worked at The Gap part-time (less than an year)

    Pros

    Good hours, store discounts, friendly workers, ood pay

    Cons

    Not really cons for me but some of my coworkers did not like to being on their feet or dealing with customers.

    Advice to ManagementAdvice

    I actually had great managers who disciplined when needed and rewarded when it was deserved.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great job on the side

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Northridge, CA
    Former Employee - Sales Associate/Cashier in Northridge, CA

    I worked at The Gap part-time (less than an year)

    Pros

    The people I worked with are all very friendly and positive. The benefits I received was the 50% off employee discount. I really enjoyed working at the Gap. I felt like my managers genunitely cared about me.

    Cons

    The most difficult thing for me was encouraging customers into opening a Gap card.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    My experience was pleasant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    The people are very friendly and it is a well run company. If you put in the days you need off in advance they will do their best to meet your request. Also, the discount is pretty great!

    Cons

    At certain times your hours can be low. I was often getting four hour shifts and sometimes if it was not busy they would send me home after two hours.

  6.  

    I had a great experience with a great group of co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Gap

    Pros

    The employees, managers, and bosses, in my experience, were the most friendly and caring people. They truly care about their employees.

    Cons

    Upward advancement is hard because you need 5 years of management experience.

    Advice to ManagementAdvice

    Pay more attention to employees especially in acting management position when looking for full time managers. We know what we are doing more than someone completely new to the company.

  7.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Orlando, FL
    Current Employee - Sales Associate in Orlando, FL

    I have been working at The Gap part-time (less than an year)

    Pros

    Different brands of sevices, great pay

    Cons

    Different customers, difficutl to understand

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    great warehouse job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Processor in Groveport, OH
    Former Employee - Merchandise Processor in Groveport, OH

    I worked at The Gap full-time (more than 3 years)

    Pros

    health benefits were great. Good discount on old navy, banana republic, and gap clothing. They allow warehouse workers to apply for seasonal supervisor position. this is a good way to work your way up without a college degree. Work only 4 days a week.

    Cons

    first shift starts at 6am.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Worked for the gap for 12 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at The Gap full-time (more than 10 years)

    Pros

    Love my team!! its a fun company to work for. Very philanthropic..

    Cons

    very inconsistent messaging from upper management.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Retail Management Training

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Co-Manager in Clinton, CT
    Former Employee - Co-Manager in Clinton, CT

    I worked at The Gap full-time (more than 8 years)

    Pros

    global retailer, great retail operations experience

    Cons

    At the operational level not enough contact with corporate to understand stategy which would keep the job from getting mundane fast.

    Recommends
    Approves of CEO
  11.  

    Awesome

    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at The Gap part-time (more than 3 years)

    Pros

    Loved working at The Gap. Staff was great, as well as management. I had a sense of freedom and my supervisors trusted me with a lot of the daily operations.

    Cons

    Dealing with rude customers. It didn't pay enough that's why I left.

    Recommends
    Positive Outlook

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