The Gap Reviews
Updated Feb 9, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 527 ratings Employees say it's "OK" |
CEO Rating
Based on 143 ratings
Chairman and CEO |
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Pros
work life balance
fun
energy
benefits are amazing
Cons
ever changing, hard to keep up with the pace, incentives are low paying
Pros
Proud to be part of a company that prides itself on corporate responsibility
Cons
Because of the size of the organization, there are many inefficiencies
Advice to Senior Management
Consolidate the workforce
Pros
The energy, other associates, working with the public.
Cons
a general manager that was unreasonable and at times unethical, corporate's expectations regarding credit cards and staffing.
Advice to Senior Management
have realistic expectations regardng the economy and ability of associates to get people to sign up for credit cards.
Pros
Great company with competent, intelligent leadership. Leaders are passionate about the organization and it's people. Great place to grow and thrive.
Cons
Slow processes and old systems hinder one's job performance but I believe they are working on updating their systems and ways of streamlining processes.
Advice to Senior Management
As with most companies, it takes a long time to get things done efficiently. There seemed to be a lot of reorganization in a short period of years and that can be unnerving to employes.
Pros
Wonderful place for advancement. If you are a hard and responsible employee, there is a lot of room for advancement.
Cons
Your working in retail and the hours are always crazy. A management position is a little more flexible with hours.
Advice to Senior Management
Be a team player. If you train a strong team of employees you will progress with the company. Always train someone to replace you.
Pros
From what I have experienced, the managers at Gap Inc. are very flexible with schedules. I had an injury in Jan 2011 and they allowed me to take off as much time as needed to recover, no questions asked. They were respectful in placing me in stationary areas once I returned so I wouldn't have to walk the entire building while I was working.
Teamwork is very important at Gap Inc. The managers always encourage working together to make a better environment for not only ourselves, but for our customers. This is overall a great place to work.
Cons
With so many employees working in one store, hours per employee are not often abundant, but if you need more hours, the managers do their best to give you more.
Advice to Senior Management
I think the leadership team is doing a great job at Gap Inc. They are very aware of their employees needs and to their best to facilitate them.
Pros
They hire within, provide really great training and tools for learning, they focus on leadership skills even for sales associates, they offer very accommodating work schedules (great for college kids and moms with little ones). If you work hard, they reward you.
Cons
You have to be available nights, weekends, and holidays; so basically when everyone else is relaxing or getting together. If you don't like sales, then this isn't for you; the bottom line is to sell clothing and grow the number of loyal cardholders.
Advice to Senior Management
Gap has always been good to me, which is why I've stayed with the company as long as I have and I really appreciate that in an employer.
Pros
The benefits are a HUGE +++. Management is really caring and easy to talk to.
Cons
Sometimes the hours weren't the best. Customers can be REALLY nasty. You have to get at least 1 gap card every 3 shifts or you get the boot.
Advice to Senior Management
More room for advancement within the company would be nice.
Pros
you get 50% off everything at Gap, Banana Republic, and old navy. They where easy on the schedule. they understand if you are busy at college.
Cons
management told my co-workers and I what to do at ALL times. They don't even let us think or give an opinion on things.
Advice to Senior Management
Managers should explain the upcoming project so that everybody gets involved and share their opinion in how to make it better. Better communication is needed
Pros
Discount and flexibility of schedule.
Cons
Management never distribute hours properly .



