The Gap Reviews

Updated April 16, 2015
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3.6
1,985 Reviews
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Art Peck
41 Ratings

Pros
  • Flexible schedule provides a good work life balance, company is very involved with the community (in 90 reviews)

  • Good pay compared to other retail companies, along with good employee discount (in 179 reviews)

Cons
  • If you are looking for work/life balance then this could be the worst place to work (in 45 reviews)

  • Constant pressure to aggravate guests with credit cards (in 102 reviews)

More Pros and Cons

Employee Reviews

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  1. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun people, great values, cute clothes.

    Cons

    On-call shifts, short shifts, crazy customers.

  2. Executive Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant in San Francisco, CA
    Former Employee - Executive Assistant in San Francisco, CA

    I worked at The Gap full-time (more than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work!

    Cons

    Pay is not competitive with the rest of the industry however, work life balance is great!

  3. Fantastic, entrepreneurial organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY

    I worked at The Gap (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work hours, entrepreneurial organization, good feedback, well-structured intern program. Opportunities to provide your input to higher management

    Cons

    Working in New York, you're slightly separated from the other brands, which can make it difficult to find/work with your counterparts in BR or Old Navy.

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  5. IM Planner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at The Gap full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Exciting, fast-paced and potentially fun

    Cons

    Can be a grind and less personal.

    Advice to Management

    Inspire people! That is your job.

  6. salesperson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -managers are very nice, and helpful
    -scheduling is always compared to my availability

    Cons

    -dealing with angry customers
    -not many cons

  7. Shipping Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Gap

    Pros

    Hours, Discount, Flexibility, and Merchandising

    Cons

    Hours, Merchandising, Advancement, and Freight

  8. Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Oklahoma City, OK
    Current Employee - Assistant Manager in Oklahoma City, OK

    I have been working at The Gap

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment, and work life balance.

    Cons

    Horrible yearly bonuses, doesn't make you feel valued.

  9. Part-Time Sales Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    Good discount for employees
    Flexible hours for students
    Decent people to work with

    Cons

    Hard to get more hours if you want to work more
    Push way to hard for gap cards

    Advice to Management

    Not everyone that walks into the store wants to open a credit card so don't judge employees on their ability to open one or not.

  10. I truly fell like a member of the Gap family by working for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The opportunity for advancement, benefits and Gap's community involvement. The brands do a lot to ensure that every level of employee is supported and recognized for their efforts.

    Cons

    There are not a lot of cons when it comes to working at Gap. The biggest con that I can bring to mind is when we miss having a wanted item for a customer, whether online or in store, or are not able to poduce a solution that will work for them. This does not happen very often at all, but when it does, it really gives us a chance to see how we can continue to make offerings better for the customer.

    Advice to Management

    We need to continue to support and grow new ideas at every level while focusing on the quality of the brands and the service that our customers receive while shopping with us.

  11. Best company I have worked for so far...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Email Customer Service in Grove City, OH
    Former Employee - Email Customer Service in Grove City, OH

    I worked at The Gap full-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits and incentive programs.

    Cons

    Can be boring and unexciting at times, but what job isn't.

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