The Gap Reviews

Updated October 24, 2014
Updated October 24, 2014
1,668 Reviews
3.5
1,668 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Gap Chairman and CEO Glenn K. Murphy
Glenn K. Murphy
664 Ratings

Review Highlights

Pros
  • Gap has an extensive training program and meets everyone's work-life balance well (in 89 reviews)

  • Good pay compared to other retail companies, along with good employee discount (in 176 reviews)


Cons
  • If you are looking for work/life balance then this could be the worst place to work (in 44 reviews)

  • Constant pressure to aggravate guests with credit cards (in 100 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good company bad upper field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap part-time

    Pros

    great discount, fun atmosphere, team environment

    Cons

    always putting out fires and last minute strategy

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great springboard.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Gap part-time (more than 5 years)

    Pros

    Gap allowed me to work part-time as a student, but also allowed me the opportunity for advancement with the company.

    Cons

    Not the best pay, until you reached higher management.

  3.  

    Had an awesome experience working here. Friendly, easy going, fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Allen, TX
    Former Employee - Sales Associate in Allen, TX

    I worked at The Gap part-time (less than an year)

    Pros

    Making new friends.
    Tasks were very easy to memorize.
    Managers were understanding and comfortable.
    Great vibes, good music to listen to while working.
    You will always have something to do so it wouldn't be boring.
    They make every employee feel equal.

    Cons

    They tend to make people stay extra hours.
    Hours per week varies.
    Days and times fluctuate.
    There will be angry customers, so brace yourself.

    Advice to ManagementAdvice

    A smile is always needed for everyone.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Would reccomend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Lawrence, KS
    Former Employee - Sales Associate in Lawrence, KS

    I worked at The Gap part-time (more than 3 years)

    Pros

    The store I worked at had an awesome staff that all got a long great usually, had a real passion for the company, and was very welcoming to new staff. In stores that aren't huge ones (flagships, etc) the management is extremely nice and tries to be as flexible as possible. Gap really does treat their employees well and listens to them, as long as your management team is good then it will be probably be a fun place to work at. Customers are loyal and it makes the clothes easy to sell. The employee discount ( 50% off full price items at Gap and Banana Republic, 10% off markdowns at Gap, BR, and Old Navy, 30% off items at Gap Outlet and Old Navy) is really great too. I would recommend working at a Gap store. I worked at one for 4 years and can hardly say anything negative about the company. My management team was great at empowering all employees to make decisions and it created a very well-rounded staff that was able to get things done quickly and beautifully as well as sell the heck out of some clothes. Gap is a great place to work.

    Cons

    Often understaffed, some times the workload is too big for the amount of time given, don't get raises very often, management has to spend too much time planning things rather than executing them.

    Advice to ManagementAdvice

    Allow more time for proper training of all employees, allow stores to have more hours to schedule to ensure better floor coverage.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Charlotte, NC
    Former Employee - Sales Associate in Charlotte, NC

    I worked at The Gap part-time (more than an year)

    Pros

    Benefits for many different companies; a flexible schedule, and the ability to interact with many customers. This job is very easy to perform.

    Cons

    There are times specifically for seasonal workers that they will advise for you to work on holidays. No real cons with the company, if I were forced to say one; folding the same clothes and performing the same tasks repeatedly back to back.

    Advice to ManagementAdvice

    Compensation and environment are already great! Keep it Up!

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    My experience was pleasant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    The people are very friendly and it is a well run company. If you put in the days you need off in advance they will do their best to meet your request. Also, the discount is pretty great!

    Cons

    At certain times your hours can be low. I was often getting four hour shifts and sometimes if it was not busy they would send me home after two hours.

  8.  

    Worked at sales associate and customer service. By far on of my favorite jobs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gap Sales Associate in Tulsa, OK
    Former Employee - Gap Sales Associate in Tulsa, OK

    I worked at The Gap part-time (less than an year)

    Pros

    Good hours, store discounts, friendly workers, ood pay

    Cons

    Not really cons for me but some of my coworkers did not like to being on their feet or dealing with customers.

    Advice to ManagementAdvice

    I actually had great managers who disciplined when needed and rewarded when it was deserved.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Sales Associate for Life

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Gap Sales Associate in Farmington Hills, MI
    Current Employee - Gap Sales Associate in Farmington Hills, MI

    I have been working at The Gap part-time (more than 3 years)

    Pros

    I have worked here since end of high school and cannot see myself having any other part time job! Even now in my career I find time to put hours in at my store. Great clothing discount, flexible hours, and people who truly have a passion for the brand.

    Cons

    Can be hard to work holidays away from family - but that is the life of retails

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great job on the side

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Northridge, CA
    Former Employee - Sales Associate/Cashier in Northridge, CA

    I worked at The Gap part-time (less than an year)

    Pros

    The people I worked with are all very friendly and positive. The benefits I received was the 50% off employee discount. I really enjoyed working at the Gap. I felt like my managers genunitely cared about me.

    Cons

    The most difficult thing for me was encouraging customers into opening a Gap card.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I had a great experience with a great group of co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Gap

    Pros

    The employees, managers, and bosses, in my experience, were the most friendly and caring people. They truly care about their employees.

    Cons

    Upward advancement is hard because you need 5 years of management experience.

    Advice to ManagementAdvice

    Pay more attention to employees especially in acting management position when looking for full time managers. We know what we are doing more than someone completely new to the company.

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