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The Gap
3.3 of 5 922 reviews
www.gap.com San Francisco, CA 5000+ Employees
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The Gap Reviews

Updated May 16, 2013
All Employees Current Employees Only

3.3 922 reviews

                             

78% Approve of the CEO

The Gap Chairman and CEO Glenn K. Murphy

Glenn K. Murphy

(330 ratings)

67% of employees recommend this company to a friend
922 employee reviews
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Rocklin, CA

Current Employee – been working at The Gap part-time for less than a year

ProsGreat Benefits; Relaxed Environment; Good Training

ConsChallenging to get your Foot in the door

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Former Employee – worked at The Gap

ProsFun atmosphere for working in a clothing store

ConsNot very rewarding in terms of work experience

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Current Employee – been working at The Gap

Prosflexibility
customer services, sales, and leadership exposure

Conslimited internal growth
management tend to play the fear card...ie: don't make X amount by the end of Y time, you will only get Z amount of hours next week.
biased - favorable employees based ONLY on the amount of Gap cards you get for your store... NOTHING ELSE matters

Advice to Senior ManagementGive credit when credit should be given. A store does not only function by the amount of Gap cards, there's product knowledge, customer awareness, visual merchandising, sales, and leadership potentials.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Former Employee – worked at The Gap

ProsGreat place to work, plenty of store/ room for advancement

ConsChanged the windows/ displays often, Waste of supplies.
People do not want to open a credit card!! WAY too much pressure.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at The Gap

ProsGood Company with good management

ConsGrowth is slow since it is an estabilished company

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Cherry Hill, NJ

Current Employee – been working at The Gap part-time for more than a year

Pros-Most people in my store are very nice, as well as happy and willing to help guide you.
-This is a company where you have the opportunity to move up!
-Amazing discount. 50% off full price!

Cons-We are often understaffed, which means that at certain times there may be only one employee on the floor!
-Visual displays can be a pain in the butt; we simply do not have time to complete some of the tasks that are sent our way.
-People NEVER get fired, no matter what they do. This leads to gossip, laziness, and other toxic behaviors within stores.
-I have worked at the store 2 years and still make under $9 per hour. Raises are infrequent and tend to only be a few cents at a time.
-We cannot use our discount online. This can lead to some employees returning online products in store and then buying them back with the discount/losing money for our store. I hope upper mgmt eventually allows us to use our discount online so we can combat that issue.
-Some employees are burnt out, probably due to low pay for very hard work.

Advice to Senior ManagementGive us more hours! With only 2-3 people on per shift, we cannot be at the front of the store and the back of the store, as well as tending to customers needs, tending to the fitting room, answering phones, keeping the store clean, doing Ship From Store, etc etc etc!

Yes, I would recommend this company to a friend

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Former Employee – worked at The Gap part-time

ProsThe retail side of Gap offers flexible hours and a good discount. Management was professional, fair, and put in their fair share of work.

ConsExpect to stay late if you are closing the store. This was expected, as it is working retail. A good deal of pressure was put on "selling" their credit card. Understandable, but in my eyes, a downside from the job.

Yes, I would recommend this company to a friend

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Ridgewood, NJ

Former Employee – worked at The Gap for less than a year

ProsAlways busy, get to handle nice clothes, mean employee discount

ConsAlways on feet, easy to get tired after a long day. Customers can be demanding. Display maintenance is both difficult and tedious.

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1 person found this helpful  

Los Angeles, CA

Former Employee – worked at The Gap part-time for more than 3 years

Pros-The employee discount
-Your availability and scheduling (very flexible for college students or second jobs--which you'll need)

Cons-The hours: If you work in a smaller store, you could go weeks without getting scheduled. The company's structure for hours is all about store and overall company performance. Socialism is the best way to describe it. Everyone suffers together or succeeds together. No one if favored or better than anyone else.

Advice to Senior Management-Many managers play favorites to the point it effects the associates who get scheduled more or have it easier.

No, I would not recommend this company to a friend

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Current Employee – been working at The Gap full-time for more than 7 years

ProsChallenging, lots of opportunity to grow. Good communication at all levels of management.

ConsI don't really have many cons. i think it's a great company to work for.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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