The Gap Reviews

Updated September 19, 2014
Updated September 19, 2014
1,601 Reviews
3.5
1,601 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Gap Chairman and CEO Glenn K. Murphy
Glenn K. Murphy
637 Ratings

Review Highlights

Pros
  • Gap has an extensive training program and meets everyone's work-life balance well (in 82 reviews)

  • Good pay compared to other retail companies, along with good employee discount (in 163 reviews)


Cons
  • If you are looking for work/life balance then this could be the worst place to work (in 39 reviews)

  • Constant pressure to aggravate guests with credit cards (in 87 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great starting, part-time sales associate job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Santa Barbara, CA
    Former Employee - Sales Associate in Santa Barbara, CA

    I worked at The Gap part-time for more than 3 years

    Pros

    Great benefits
    If you have a great team and coworkers, then you are very lucky
    Relatively flexible with my schedule (as long as I could find someone to cover my shift)

    Cons

    Low pay
    Internal dispute among managers
    "Required" to open a certain amount of Gap Credit Cards
    Hard to move upwards

    Advice to ManagementAdvice

    I heard other stores did yearly or half yearly reviews of their employees to give them direction or advice on how to improve and potentially get a pay raise. Take the time to listen to the goals of your employees

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Designer
    Former Employee - Technical Designer

    I worked at The Gap full-time for more than a year

    Pros

    They have a very flexible work environment. The supervisors were always accommodating if you needed to go to appointment or leave early for something. Work hard, play hard atmosphere.

    Cons

    There is a lot of movement in upper management which made for an unstable work environment at times.

    Recommends
    Approves of CEO
  3.  

    Cool place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Associate  in  New York, NY
    Former Employee - Lead Associate in New York, NY

    I worked at The Gap part-time for more than 3 years

    Pros

    Meeting new people from all walks of life definitely made working here fun. We used to get 50% off everything but heard they did a way with that so i'm not sure about how that works now.

    Cons

    The long hours and blah pay

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    The Gap is great, but could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Brand Experience Manager  in  Baton Rouge, LA
    Current Employee - Assistant Brand Experience Manager in Baton Rouge, LA

    I have been working at The Gap full-time for more than a year

    Pros

    Half off clothes and good pay

    Cons

    Too many small things get in the way in doing the job in an efficient manner.

    Advice to ManagementAdvice

    Offer more full time positions to regular employees

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual/Sales Associate  in  Chicago, IL
    Current Employee - Visual/Sales Associate in Chicago, IL

    I have been working at The Gap part-time for less than a year

    Pros

    Great people, pay is decent, flexible hours, great employee discount

    Cons

    Long hours, sometimes not that many hours, customers are mean

    Advice to ManagementAdvice

    Don't stress as much because when you guys stress we stress

    No opinion of CEO
  7.  

    Great summer job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Lake Charles, LA
    Former Employee - Sales Associate in Lake Charles, LA

    I worked at The Gap part-time for less than a year

    Pros

    Everyone that works there is happy and fun and grateful for the work you put in every day. I learned a lot and enjoyed working in such a positive atmosphere.

    Cons

    My only con is that I would go shopping during my breaks and after my shifts. I didn't save much money that summer, but I was always dressed well!

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Top tier company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Store Support Analyst  in  Rocklin, CA
    Current Employee - Store Support Analyst in Rocklin, CA

    I have been working at The Gap as a contractor for less than a year

    Pros

    Excellent support system for contractors and otherwise. The Gap goes to bat for its employees, and provides thorough training.

    Cons

    Advancement opportunities are few and far between.

    Advice to ManagementAdvice

    Start hiring your employees direct, and put the extra cash you are paying for contracts toward system improvements.

    Recommends
    Positive Outlook
  9.  

    Great Company, really cares about the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier  in  Pittsburgh, PA
    Former Employee - Sales Associate/Cashier in Pittsburgh, PA

    I worked at The Gap part-time for more than a year

    Pros

    Flexible schedule, great discount, fun work environment, busy during the holidays

    Cons

    management moves around a lot, endless hours of holding clothing

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    perfect

    Current Employee - Merchandise Lead  in  Cleveland, OH
    Current Employee - Merchandise Lead in Cleveland, OH

    I have been working at The Gap part-time for less than a year

    Pros

    hours were the best ever

    Cons

    organization is a little off but its okay

    Advice to ManagementAdvice

    communiction is lacking but it is oky

  11.  

    Great Compant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    People, work life balance, culture, values

    Cons

    Hours, compensation, changing leadership, small teams

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