The Gap

www.gap.com
Employer Engaged

The Gap Reviews in San Francisco, CA

Updated March 6, 2015
Updated March 6, 2015
324 Reviews
3.6
324 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Art Peck
324 Ratings

Review Highlights

Pros
  • Flexible schedule provides a good work life balance, company is very involved with the community (in 90 reviews)

  • Good pay compared to other retail companies, along with good employee discount (in 179 reviews)


Cons
  • If you are looking for work/life balance then this could be the worst place to work (in 45 reviews)

  • Constant pressure to aggravate guests with credit cards (in 102 reviews)

More Highlights

324 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Amazing Company heritage and ethos - but where will Art take it?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Management in San Francisco, CA
    Former Employee - IT Management in San Francisco, CA

    I worked at The Gap full-time (more than 8 years)

    Pros

    Stock did amazing during tenure
    Cash to invest in IT

    Cons

    So big right hand and left hand not always aligned.

    Recommends
    Neutral Outlook
  2.  

    Great company - benefits, people

    Current Employee - Corporate Financial Analyst in San Francisco, CA
    Current Employee - Corporate Financial Analyst in San Francisco, CA

    I have been working at The Gap full-time (more than 8 years)

    Pros

    Vacation. 401k. Stock Purchase Plan. Bonuses

    Cons

    Merry-go-round at the top. A different boss all the time.

    Advice to ManagementAdvice

    Don't allow employees to work from home.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Finance manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in San Francisco, CA
    Current Employee - Finance Manager in San Francisco, CA

    I have been working at The Gap

    Pros

    Great culture and value, with collaborative work environment

    Cons

    watch who your supervisor is

    Advice to ManagementAdvice

    na

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Don't believe the HR hype!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in San Francisco, CA
    Current Employee - Human Resources in San Francisco, CA

    I have been working at The Gap full-time (less than a year)

    Pros

    Benefits are amazing and the culture is great! I've never been at a company where there's been so many employees that have been there for more than five years it's an anomaly

    Cons

    If you are in HR professional this is not the place for you.I just joined five months ago and I'm already on my way out the door they go through HR people like dirty socks this is not a place I would suggest for HR practitioners a lot of talk about change but no action on what they preach the same tenured people get promoted into executive leadership spots and have no idea how to involve or drive change!

    Advice to ManagementAdvice

    It's great to use all the nomenclature and buzzwords but act on them quit putting people from within the organization into rolls that they are not qualified to do you. You will never evolve unless you start to inject new fresh talent into your mix. Let go of the past you're stuck in a paradigm shift!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Corporate Politics at its finest!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser in San Francisco, CA
    Former Employee - Merchandiser in San Francisco, CA

    I worked at The Gap full-time (more than 3 years)

    Pros

    The people that work there are some of the best people there (the ones actually doing the work/behind the scenes).

    Cons

    They really love the sorority environment that's been cultivated there and pretty much don't let people into their club without a sister's approval. If you want to climb to the top you pretty much have had to graduate from their RMP program or have made a lot of friends at the top. Behind the scenes a lot of blame game and placing targets on certain people's back that they don't want there. They pay their imports and production team at such low rates and working long days and nights that really just lead you to being in the same position for 5 years.

    Advice to ManagementAdvice

    Corporate Politics is the name of the game.

    Doesn't Recommend
    Negative Outlook
  7.  

    Gap, Inc is an amazing company to be apart of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Design Coordinator in San Francisco, CA
    Current Contractor - Design Coordinator in San Francisco, CA

    I have been working at The Gap as a contractor (less than a year)

    Pros

    Gap Inc. is a very fashion forward, innovative company that is taking fashion to the next level.

    Cons

    I've been a contractor and it is hard to get on full-time with such a company.

    Advice to ManagementAdvice

    Overall, it is managed great!

    Recommends
    Positive Outlook
  8.  

    operations engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Engineer in San Francisco, CA
    Former Employee - IT Engineer in San Francisco, CA

    I worked at The Gap full-time (more than 5 years)

    Pros

    Nice discounts, good bonus program, a handful of good people keeping up the good fight. If you are at corporate the locations are mass transit friendly. A few of the competent directors promoted the good folks.

    Cons

    Low morale, no focus, no backbone, low confidence in management, culture of blame, apathy

    Advice to ManagementAdvice

    Deal with your problems. You have a passive aggressive culture where people have little confidence in upper management. Teams have a member that spends more time refereeing then they do getting work done.

    Certain teams have people go out of their way to avoid working with them. Everyone knew it, yet nothing was done. People would go to their own managers to complain about the constant talking behind other teams backs. The feedback was universally seen as going into a black hole. Management would tolerate behavior such as engineers screaming at another engineer. This is just an example of the disconnect between the rank and file and management that bread apathy.

    Getting a account created during on boarding is a nightmare involving tribal knowledge. If you searched the documentation you found the same thing five different times in five different versions.

    People go to their managers to bring up issues but issues are never addressed. So they become apathetic.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Great company experiencing a tough patch.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Leader in San Francisco, CA
    Former Employee - Store Leader in San Francisco, CA

    I worked at The Gap full-time (more than 8 years)

    Pros

    People
    values
    compensation
    Benefits
    Diversity
    Fun environment
    Discount across 4 brands

    Cons

    Executive leadership team
    Instability
    Lack of opportunities for advancement
    Work life balance
    Unrealistic expectations

    Advice to ManagementAdvice

    Get the brand back on track

    Doesn't Recommend
    Negative Outlook
  10.  

    Was great until...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA

    I worked at The Gap full-time (more than 5 years)

    Pros

    Good processes & systems, good change, not stagnant

    Cons

    Directors with poor people skills

    Advice to ManagementAdvice

    Train your Directors on treating people with respect

    Recommends
    Neutral Outlook
  11.  

    Great perks!

    Current Employee - Planner in San Francisco, CA
    Current Employee - Planner in San Francisco, CA

    I have been working at The Gap full-time (more than a year)

    Pros

    Very accommodating perks and benefits

    Cons

    No movement. Have to own career

    Advice to ManagementAdvice

    Rowe should be universal

    Recommends
    Neutral Outlook

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