The Guidance Center
2.5 of 5 8 reviews
www.guidance-center.org Southgate, MI 500 to 999 Employees

The Guidance Center Reviews

Updated Jun 19, 2014
All Employees Current Employees Only

2.5 8 reviews

                             

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Kari D. Walker


38% of employees recommend this company to a friend
8 Employee Reviews
Relevance Date Rating
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    Upside down management?

    Anonymous Employee (Former Employee)

    ProsGreat flexibility, supportive work environment.

    Consmoved buildings a lot, high turnover

    Advice to Senior ManagementWhen I sought direction and supervision in my responsibilities my Director told me I need to manage her; that she believed in bottom up management. She rarely provided supervision or guidance of any sort. Very confusing.
    It's much easier to do your job when you know what your expectations are.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Wrong profession for some

    Anonymous Employee (Current Employee)
    Southgate, MI

    ProsCo-workers are a team of their own, supportive of one another. Clean environment.

    ConsLeadership is not equipped with adequate social skills to lead a team of people. You would think being in the Human Services field, they would know how to interact with people, sad to say that they do not. They hold their credentials above the people that they service and work with.

    Advice to Senior ManagementProvide continuous leadership training for management.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    There was some good and some bad at the Guidance Center

    Therapist (Former Employee)
    Southgate, MI

    ProsI loved what I did and appreciated having the opportunity to work with the clients.

    ConsPeople who work at The Guidance Center are very rigid in the way they approach their jobs, and took unbelievable amounts of time to adjust and make the changes requested by administration (for the benefit of the client). There was not much professionalism there, and the clients suffered because of that. Some staff would mimic clients and make fun of them behind their backs. When this happened at meetings, you'd think the supervisor would speak up to squash and deal with it, but that never happened. A client would be beyond frustrated because they needed to work through an issue, and staff wouldn't deal with it effectively because they were already annoyed with the client, because they felt everything needed to be done the way it was always done, because it wasn't their job, etc. I had one supervisor for about a year there who was racist and made the most idiotic comments (that were hard to believe coming from someone with a Master's Degree). Administration seemed more interested in themselves (and buying property) than in the clients who were already in the program and needed assistance. There was very little management support towards those in patient contact positions. Very very little training for para-professionals that worked with the clients, leading to many inappropriate things happening (and mgmt. not seeming to learn from these situations so they kept happening over and over again). The Guidance Center seemed to be on a witch hunt in regards to culture and values issues, and ended up punishing an entire team of people on the word of a person who lied a great deal while she worked there. The team never got over that experience and harbored resentment for being held responsible for something that should have been handled privately between two people.

    Advice to Senior ManagementI think that management needs to be better prepared to train, supervise and recognize issues before they turn into problems. Supervisors need to be the head of a team, not so bogged down in paperwork and other duties so that they can't lead effectively. Para-professionals need continual training and supervision, plus monitoring because The Guidance Center seems to use them now instead of paying professionals. Para-professionals left un-monitored is a recipe for a disaster.

    No, I would not recommend this company to a friend

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    The revolving door does not just define CMH clients

    Anonymous Employee (Current Employee)

    ProsOnsite trainings through the VCE and the clients who come in.

    ConsIf management does not like you for whatever reason... They will run you out! They create fear in their employees so you feel as if you can never ask questions. When you do not know something, they will use it against you to the point of determination. The current average length of time for new employees before they quit is 3 months.

    The work load is intense. The average case load for one therapist is 100+. All therapists are burned out and frown upon for taking days off. You will never meet expectations for productivity and paperwork as they are unachieveable.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Co facilitate groups and one on one counseling

    Peer Support Specialist Certified (Current Employee)
    Southgate, MI

    Prospay and work environment and hours

    Consadvancement challenges for peers iwith diagnosis

    Advice to Senior Managementkeep up the good work

    Yes, I would recommend this company to a friend

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    Good foot in the door..

    (Former Employee)
    Southgate, MI

    ProsVery flexible with work schedule in order to attend school or be being sick etc...Most of the co workers were okay.

    ConsFavoritism plays a lot there. You can earn a degree while working there and not get a raise for it. But someone who comes in off the street that has the same degree and no experience get's paid more money then you. Raises are far and few between but yet the higher ups make over a $100,000 a year! When upper management knows that certain employees are not carrying their work load and add the work to you, but that employee never gets in trouble or fired...so beware of that..

    Advice to Senior ManagementNeed way better management in every department and fire the lazy people!

    No, I would not recommend this company to a friend

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    Working for the Guidance Cneter is a nightmare.

    Juvenile Justice (Current Employee)
    Southgate, MI

    ProsFlexible work hours and friendly co-workers.

    ConsSalary, benefits, workloads, superviory staff not knowledgeable

    Advice to Senior ManagementBe more considerate when it comes to workloads, and caseload demands

    No, I would not recommend this company to a friend

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    Good experience but if you come there with experience you will be paid more

    Case Manager (Former Employee)

    ProsThe benefits and flexible work schedule.

    ConsThe pay and lack of raises

    Advice to Senior ManagementIn hard financial times they wanted employees to pay more for benefits without a raise while the top management were being paid substantially more than other local agencies

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at The Guidance Center reviews and ratings — including employee satisfaction and approval rating for The Guidance Center CEO Kari D. Walker. All 8 reviews posted anonymously by The Guidance Center employees.