The Hackett Group Reviews

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3.2
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The Hackett Group Chairman and CEO Ted A. Fernandez
Ted A. Fernandez
11 Ratings

Pros
  • I could work from home if needed (in 6 reviews)

  • Also, not to mention about its Intellectual Property (in 6 reviews)

Cons
  • Work life balance is a continuous challenge and focus (in 5 reviews)

  • Most of the year-end cash goes to paying large bonuses to senior management (in 7 reviews)

More Pros and Cons

18 Employee Reviews

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  1. Helpful (1)

    Opportunity to work with some of the most talented people in consulting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Atlanta, GA
    Current Employee - Senior Director in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Hackett Group full-time (More than 5 years)

    Pros

    Outstanding, knowledgeable professionals with superlative work ethics. Top tier clients. Well respected by client community and business leaders. Excellent service offerings.

    Cons

    Forced turnover of staff leads to continuous uncertainty amongst employee base. Limited bench strength causes difficulty in project staffing, startup and execution.


  2. Helpful (2)

    A Train Wreck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Associate in Atlanta, GA
    Former Employee - Business Development Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Hackett Group full-time (More than 3 years)

    Pros

    Some fairly intelligent people, but not enough of them.

    Cons

    The CEO and COO are very arrogant, focused only on themselves. Poor decision making processes, internally, as well as acquisitions. Acquires a company, and lets it sit. The CEO LIES to everyone-his interests lie with his fast car, and his large home. Inability to create loyalty with employees, no rewards, expectations are too high with a pay-grade too low.

    Advice to Management

    Get new management!


  3. Helpful (2)

    Billing is King

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consulting Manager in Atlanta, GA
    Former Employee - Consulting Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Hackett Group full-time (More than 3 years)

    Pros

    Defined methodologies and good library of intellectual property. They have put a concerted effort forth to continue to strengthen engagements by leveraging past deliverables and stress continual learning.

    Cons

    Billable hours is a constant focus, often have bloated engagement teams where for some their primary contribution is just being there on the clock. I think more focus on lean teams for initial deliverables would leave a better impression and make the follow on work easier to sell.


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  5. Helpful (1)

    Hackett Group is a little rocky

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Atlanta, GA
    Current Employee - Senior Director in Atlanta, GA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at The Hackett Group full-time (More than 3 years)

    Pros

    Hackett has a great reputation for its unbiased independent assessment of Finance processes, HR processes and IT processes. Customers are very interested in the point of view as a tool to aid in setting or validating strategic direction. Projects range for small assessment to larger transformation efforts, but in general the projects are on the smaller and shorter side. Associates are allowed to have a good amount of independence with their work efforts which can lead to some inconsistencies in delivery. If you like travel then you will get a chance to do so.

    Cons

    If you are looking for a place where you can do larger and longer type of work Hackett is not the place for you. There is a lot of churn going on and the direction of Hackett has changed several times. There are divisions in other areas of the world, primarily Europe, and the interaction needs to be improved.

    Advice to Management

    Set a service and product direction for the company.


  6. Helpful (1)

    Company Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Hackett Group full-time (More than 5 years)

    Pros

    Small company allows you to work with the same individuals on multiple projects. Allow you to work from home if the cliet agrees.

    Cons

    Not enough planned training. You may get thrown to the wolves if you want to advance. Not enough focus on the consultants. Look for RIF if you finish a project and there is not another project ready to start.

    Advice to Management

    Focus more on consutants life outside of work.


  7. Helpful (3)

    It's a job!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Atlanta, GA
    Current Employee - Senior Manager in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    * Great People * Middle managment are easy to talk to * Work week is generally Mon-Thur and not required to come to the office on Fridays * IP is really good in some areas and it is very informative

    Cons

    * Constantly changing perfromance review process * Practice managment constantly changing because COO lacks committment to retaining talented people. In the COO's mind you are just a number that can be easily replaced despite the fact that organizationally we advocate talent management. * Organization does not practice what it preaches with regards to Best Practices

    Advice to Management

    Learn what talent managment and talent retention "really" mean.


  8. Helpful (2)

    The PeopleSoft practice shrank dramatically even though clients were very satisfied with the PeopleSoft projects

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Atlanta, GA
    Former Employee - Senior Consultant in Atlanta, GA
    Recommends
    Disapproves of CEO

    Pros

    Excellent project management. Every project I worked on finished on time and on budget, with high customer satisfaction. The project managers know what they are doing.

    Cons

    Poor marketing. Senior management (CEO, President) shifted strategy away from project work to subscriptions, leaving a lot of good business on the table. The senior folks were rigid when reviewing some very worthwhile projects, losing them to other companies even though the projects would have produced significant cash flow.

    Advice to Management

    Set up a structure to take advantage of the opportunities in project work.


  9. Helpful (2)

    Prospective Employees Beware of this Organization!!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Best practices methodology, Fortune 100 clientele, global presence, experienced leadership who focuses on only bottom-line results (at the expense of field staff)

    Cons

    Leadership blinded toward activities in the field that affect employee morale and turnover. Giving "credit where credit is due" is not a prevailing philosophy among Senior Directors and Vice Presidents - - consulting managers and directors continually thrown under a moving bus. Feedback for improvement is not appreciated by leadership. Intimidation is common and professional behavior absent. The PMP program is ineffective and is not taken seriously by those who are responsible.

    Advice to Management

    Take a hard look at the Senior Director and Vice Presidents - - most do not practice the Company philosophy and are only interested in billing the client for as much as they can get away with.


  10. neutral experience

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    No opinion of CEO

    Pros

    industry leader in benchmarking - tons of data

    Cons

    low salaries, management doesn't communicate, benchmarking, transformation and REL and Advisory..don't connect well public company whereas competitors are private, competition in benchmarking increasing

    Advice to Management

    go private, communicate better with employees, cost cutting should not always mean laying off ppl


  11. Helpful (1)

    Bright people work with Hackett, but will they be there tomorrow.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Atlanta, GA
    Former Employee - Senior Consultant in Atlanta, GA
    Disapproves of CEO

    Pros

    The company hires extremely bright people. The company has a great amount of unique intellectual property so its a great learning environment.

    Cons

    Long term strategy seems to change on a regular basis. The company is always trying to catch the next trend, unfortunately its often a day late and a dollar short.

    Advice to Management

    Determine what your competitive advantages and disadvantages are in the market place, come up with a strategy that fits and then stick to it.



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