The Hackett Group

  www.thehackettgroup.com
  www.thehackettgroup.com
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The Hackett Group Reviews

Updated August 20, 2014
Updated August 20, 2014
84 Reviews
3.1
84 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Hackett Group Chairman and CEO Ted A. Fernandez
Ted A. Fernandez
54 Ratings

Review Highlights

Pros
  • I could work from home if needed (in 5 reviews)

  • good work experience in terms of exposure to methods, approaches and best practices (in 5 reviews)


Cons
  • No support from Senior Management, lacking vision, bad benefits (in 5 reviews)

  • Challenging given work ethic to manage the work life balance (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Wonderful place to work and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at The Hackett Group full-time for more than a year

    Pros

    I have been with the company for two years now. Great people for the most part, smart and reasonable.

    Cons

    Like any consulting job, you will have challenges, tough clients and difficult collegues to work with at times. But it is what you make of it.

    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    The Hackett Group baited me with a great job description and then switched it into a role that I had no interest in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Infrastructure Administrative  in  Conshohocken, PA
    Current Employee - Infrastructure Administrative in Conshohocken, PA

    I have been working at The Hackett Group full-time for less than a year

    Pros

    There were free snacks

    Cons

    No work/life balance. Employees in my office were treated like slaves. My direct supervisor was a passive aggressive person who would send me IMs from his desk 10 feet away instead of talking to me like a normal person.

    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Rampant nepotism, typical oppressive corporate environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Infrastructure Administrator  in  Conshohocken, PA
    Former Employee - Infrastructure Administrator in Conshohocken, PA

    I worked at The Hackett Group full-time for more than a year

    Pros

    My peers were smart, talented, hardworking individuals.

    Cons

    Oppressive micro-management regime
    Duties were not as described in interview/offer
    Ever changing job description
    Not a forward thinking organization
    Horrible work/life balance
    More like a slave than employee
    Management has no respect for subordinates or peers
    Sub-par benefits package
    Don't expect a raise... ever.

    Advice to ManagementAdvice

    When things are constantly broken, look at who is running the department

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    consistent exploitation of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hackett Group

    Pros

    it was a paycheck - no more

    Cons

    short term outlook for managing the business is driven by upper mgt looking to cash out as driving force behind the company strategy - leads to consistent short term policies and no interest in retention of staff, customers or long term good will of either.

    Advice to ManagementAdvice

    sell out soon

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Not good for Go getters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EPM Manager  in  Miami, FL
    Former Employee - EPM Manager in Miami, FL

    I worked at The Hackett Group full-time for less than a year

    Pros

    Work at home for Admin hours

    Cons

    Senior Management, unethical , not supportable of employees

    Advice to ManagementAdvice

    Review policies and procedures for upper management..

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Can't get out of its own way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consulting Manager
    Former Employee - Consulting Manager

    I worked at The Hackett Group full-time for more than 8 years

    Pros

    The concept behind a full service solution makes for a great sales pitch. The compensation is above average.

    Cons

    Constant turnover. Bottom line and quarterly results drive most decisions which leads to employees always worrying about if they'll keep their jobs. Your fate has less to do with your capability and more about billing.

    Advice to ManagementAdvice

    Share the wealth. Senior management seems to be filling their pockets while leaving the "little people" behind.

  8.  

    Low pressure, low expectations, slow career progression, no leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant  in  New York, NY
    Former Employee - Senior Consultant in New York, NY

    I worked at The Hackett Group full-time for more than 3 years

    Pros

    Note: I work in Strategy and Operations.

    At the director and below level, THG is the *perfect* place to hide and collect a paycheck. Expectations are low. Management occasionally acts like things are important, but the reality is that they don't enforce any of their expectations on anybody, themselves included. It's very easy to simply hide and not do very much work. Bad workers are mostly shuffled around, not dealt with.

    At the principal level, THG is awesome for executives looking to cruise. No one will get in your wheelhouse, you can build your own little practice and not be bothered. It's easy to grab consultants and managers on a semi-permanent basis and shift them from project to project. Any attempts to create a concerted strategy and make all principals move in the same direction is broadly ignored. If you're bad, you likely won't get fired for a few years if you can't sell. There was a principal who couldn't sell and still managed to last 3-4 years at the level before getting pushed out.

    All in, THG is a great place to cruise under the radar. The pay is about average for the market with small annual raises and decent bonuses (4-7%).

    Cons

    Note: Again, I work in S&O

    Strategy is a concept that partners sell to clients, not that they practice. Each partner runs their own fiefdom, with very little coordination and cross-selling (except among partners that jointly sell). After coming from a very well run consultancy, THG looks amateurish.

    From a career growth perspective, processes are broken. Promotion decisions are largely based on seniority via an opaque process with no published seniority guidelines. Expect 2-3 years to get to Sr. Consultant, 3-4 years to get to Manger, 4-5 to Director, and another 4-5 plus hitting some sales targets (again, not communicated) to get to partner. The evaluation process they use is ignored. Resources who consistently exceed expectations are expected to wait until they hit the right number of years at level before being promoted, while resources who hit seniority but are seen as punching below their weight are still promoted.

    From a variety of work perspective, it's very easy to get grabbed by a partner and only do a single type of work for years on end. A very well regarded consultant with a lot of tenure quit because he had been working for the same partner at the same client for over 2 years without being given the opportunity to work elsewhere despite having asked repeatedly for different work after 6 months.

    I guess I should say that training and intracompany programs are sub-par, but that should be obvious by now. You also shouldn't be surprised that the travel and expense policy is roundly ignored, people travel under other company's rates, and a "the rules apply to you but not to me" syndrome exists.

    Advice to ManagementAdvice

    Clean up the career growth trajectory, formalize or get rid of tenure requirements for promotion. Give up the pretense of having a strategy and allow partners to build their own little fiefdoms. Institute hard stops at 6 months whereby consultants must switch clients and partners.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Overall, a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hackett Group for more than 5 years

    Pros

    I had a great boss that was respectful and gave me a lot of autonomy in how I did my job. I could work from home if needed. Good, smart co-workers. People were not hung up on titles like they are at some consulting firms.

    Cons

    Weak C-level leadership. Basically no opportunities for community service. Company does good work but many people have never heard of them.

    Advice to ManagementAdvice

    Get involved in the community - it will get your name out there more and it is the right thing to do.

    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Hackett is a great place to be if you care about working with top notch talent and delivering real value to clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Director  in  Chicago, IL
    Current Employee - Solutions Director in Chicago, IL

    I have been working at The Hackett Group full-time for less than a year

    Pros

    Broad and deep bench of talent & experience across all practice areas, high quality content, robust, quantitative data regarding how best practices correlate with performance in business support functions, strong competitive differentiation, a clear focus on client results, and a supportive culture.

    Cons

    Like most consulting companies, delivery resources typically work remotely and are often on site with clients, so it takes a little time to meet people and establish internal relationships.

    Advice to ManagementAdvice

    I'm returning to Hackett after a number of years elsewhere, and the expansion of practice areas and capabilities along with an increased focus on providing solutions rather than services made the idea of coming back all the more compelling.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    A Train Wreck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Associate  in  Atlanta, GA
    Former Employee - Business Development Associate in Atlanta, GA

    I worked at The Hackett Group full-time for more than 3 years

    Pros

    Some fairly intelligent people, but not enough of them.

    Cons

    The CEO and COO are very arrogant, focused only on themselves. Poor decision making processes, internally, as well as acquisitions. Acquires a company, and lets it sit. The CEO LIES to everyone-his interests lie with his fast car, and his large home. Inability to create loyalty with employees, no rewards, expectations are too high with a pay-grade too low.

    Advice to ManagementAdvice

    Get new management!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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