The Hackett Group

  www.thehackettgroup.com
  www.thehackettgroup.com

The Hackett Group Reviews

Updated December 9, 2014
Updated December 9, 2014
93 Reviews
3.3
93 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Hackett Group Chairman and CEO Ted A. Fernandez
Ted A. Fernandez
57 Ratings

Review Highlights

Pros
  • I could work from home if needed (in 6 reviews)

  • Also, not to mention about its Intellectual Property (in 6 reviews)


Cons
  • Work life balance is a continuous challenge and focus (in 5 reviews)

  • Senior Management, unethical , not supportable of employees (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Can't get out of its own way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consulting Manager
    Former Employee - Consulting Manager

    I worked at The Hackett Group full-time (more than 8 years)

    Pros

    The concept behind a full service solution makes for a great sales pitch. The compensation is above average.

    Cons

    Constant turnover. Bottom line and quarterly results drive most decisions which leads to employees always worrying about if they'll keep their jobs. Your fate has less to do with your capability and more about billing.

    Advice to ManagementAdvice

    Share the wealth. Senior management seems to be filling their pockets while leaving the "little people" behind.

  2.  

    Low pressure, low expectations, slow career progression, no leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in New York, NY
    Former Employee - Senior Consultant in New York, NY

    I worked at The Hackett Group full-time (more than 3 years)

    Pros

    Note: I work in Strategy and Operations.

    At the director and below level, THG is the *perfect* place to hide and collect a paycheck. Expectations are low. Management occasionally acts like things are important, but the reality is that they don't enforce any of their expectations on anybody, themselves included. It's very easy to simply hide and not do very much work. Bad workers are mostly shuffled around, not dealt with.

    At the principal level, THG is awesome for executives looking to cruise. No one will get in your wheelhouse, you can build your own little practice and not be bothered. It's easy to grab consultants and managers on a semi-permanent basis and shift them from project to project. Any attempts to create a concerted strategy and make all principals move in the same direction is broadly ignored. If you're bad, you likely won't get fired for a few years if you can't sell. There was a principal who couldn't sell and still managed to last 3-4 years at the level before getting pushed out.

    All in, THG is a great place to cruise under the radar. The pay is about average for the market with small annual raises and decent bonuses (4-7%).

    Cons

    Note: Again, I work in S&O

    Strategy is a concept that partners sell to clients, not that they practice. Each partner runs their own fiefdom, with very little coordination and cross-selling (except among partners that jointly sell). After coming from a very well run consultancy, THG looks amateurish.

    From a career growth perspective, processes are broken. Promotion decisions are largely based on seniority via an opaque process with no published seniority guidelines. Expect 2-3 years to get to Sr. Consultant, 3-4 years to get to Manger, 4-5 to Director, and another 4-5 plus hitting some sales targets (again, not communicated) to get to partner. The evaluation process they use is ignored. Resources who consistently exceed expectations are expected to wait until they hit the right number of years at level before being promoted, while resources who hit seniority but are seen as punching below their weight are still promoted.

    From a variety of work perspective, it's very easy to get grabbed by a partner and only do a single type of work for years on end. A very well regarded consultant with a lot of tenure quit because he had been working for the same partner at the same client for over 2 years without being given the opportunity to work elsewhere despite having asked repeatedly for different work after 6 months.

    I guess I should say that training and intracompany programs are sub-par, but that should be obvious by now. You also shouldn't be surprised that the travel and expense policy is roundly ignored, people travel under other company's rates, and a "the rules apply to you but not to me" syndrome exists.

    Advice to ManagementAdvice

    Clean up the career growth trajectory, formalize or get rid of tenure requirements for promotion. Give up the pretense of having a strategy and allow partners to build their own little fiefdoms. Institute hard stops at 6 months whereby consultants must switch clients and partners.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Overall, a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hackett Group (more than 5 years)

    Pros

    I had a great boss that was respectful and gave me a lot of autonomy in how I did my job. I could work from home if needed. Good, smart co-workers. People were not hung up on titles like they are at some consulting firms.

    Cons

    Weak C-level leadership. Basically no opportunities for community service. Company does good work but many people have never heard of them.

    Advice to ManagementAdvice

    Get involved in the community - it will get your name out there more and it is the right thing to do.

    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    A Train Wreck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Associate in Atlanta, GA
    Former Employee - Business Development Associate in Atlanta, GA

    I worked at The Hackett Group full-time (more than 3 years)

    Pros

    Some fairly intelligent people, but not enough of them.

    Cons

    The CEO and COO are very arrogant, focused only on themselves. Poor decision making processes, internally, as well as acquisitions. Acquires a company, and lets it sit. The CEO LIES to everyone-his interests lie with his fast car, and his large home. Inability to create loyalty with employees, no rewards, expectations are too high with a pay-grade too low.

    Advice to ManagementAdvice

    Get new management!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Ponzi Scheme

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consulting Manager in Hudson, OH
    Former Employee - Consulting Manager in Hudson, OH

    I worked at The Hackett Group full-time (more than 5 years)

    Pros

    Intellectually stimulating. Web resources, intro-org are very well managed. That's all I can say.

    Cons

    It is all about making money for the Managing director level and above. That's it. Obsession with the stock price. Cannot hold onto clients.

    Advice to ManagementAdvice

    Prosperity is only prosperity when it is shared. You don't get it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Knew nothing better at the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at The Hackett Group full-time (more than 10 years)

    Pros

    Ability to learn if you are willing to take on any role given and learn on your own.

    Cons

    No strategy or company culture that is understandable. No communication to the workforce as to where the company is going. Training is non-existent and if you don't bill, you are not valued.

    Advice to ManagementAdvice

    Communicate to your reports as to what the strategy is and how to help the company achieve. Work with leadership to understand and disseminate the ideals, if there are any.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    There is no future or present

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at The Hackett Group full-time (more than 3 years)

    Pros

    Nice location and building. The view is great. Some employees are very friendly.

    Cons

    Serious issues with upper and middle management's mentality. If you have no plans to grow and accept being ignored, it is your place.

    Advice to ManagementAdvice

    There is a difference between a friendly environment and a disrespectful environment. No one is perfect in this world. So tolerance and good faith are key elements for non-work related traits.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shared Services Manager in Los Angeles, CA
    Current Employee - Shared Services Manager in Los Angeles, CA

    I have been working at The Hackett Group full-time (more than 3 years)

    Pros

    Loyal to employees, prefers to promote from within, good people and in general a collaborative environment, good training program, fairly flat hierarchy, offers some freedom in taking initiative and test new things. Not afraid of failures, encourages new ideas.

    Cons

    Outdated benefits package, there is no company event to unite employees, to get to know one another.

    Advice to ManagementAdvice

    Update the benefits package which is really outdated compared to competition and current practices in the industry and create an opportunity for the employees to meet, shared services included. It's good for them to meet the company exec directly, to create personal relationship to increase the level of collaboration in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I have been working at The Hackett Group for over two years - left company and returned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hackett Group full-time

    Pros

    A consistent theme is Hackett's solid, extremely knowledgeable professionals. As a relatively small global company, Hackett represents a great group of professionals who work close with each other, care much about each other's careers and share a bond much like a family run organization. This is one of the reasons why, along with the ability to drive your own opportunities, that employess stay for many years or return back after leaving for "green pastures".

    Cons

    It's relative small size. The Hackett Group competes with global organizations that have much greater investment levels to make across these organization. This lean environment requires employees to be proactive.

    Advice to ManagementAdvice

    Continuously look to more ways to integrate practice areas and take advantage of existing global footprint

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Opportunity to work with some of the most talented people in consulting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Atlanta, GA
    Current Employee - Senior Director in Atlanta, GA

    I have been working at The Hackett Group full-time (more than 5 years)

    Pros

    Outstanding, knowledgeable professionals with superlative work ethics. Top tier clients. Well respected by client community and business leaders. Excellent service offerings.

    Cons

    Forced turnover of staff leads to continuous uncertainty amongst employee base. Limited bench strength causes difficulty in project staffing, startup and execution.

    Recommends
    Neutral Outlook
    No opinion of CEO

The Hackett Group Photos

The Hackett Group

+ Add Photo

Work at The Hackett Group? Share Your Experiences

The Hackett Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.