The Hartford Reviews

Pros

Work / Life Balance
Competitive Compensation
Broad array of Career Paths available
Commitment to an ethical and customer-focused approach in all aspects

Cons

Heavily entrenched culture of decision by consensus
Not an industry leader in innovative products or approaches
Lack of clarity on Career Progression

Advice to Senior Management

Clarify career progression especially for young professionals.

Pros

Good amount of paid time off and a long history of having a salid business name. Or course now they are ruining that name, by trying to cut corners.

Cons

Under paid compaired to other companies
Work load is much larger then compairable companies
Zero respect from management.
Most of middle management has no idea what they are doing.

Advice to Senior Management

Stop trying to squeeze your exsiting employees for every possible amount. The work enviroment is frantic & stressed out because of the unrealalistic expectations.

Pros

Ability to develop additional skills
Cross-functional job switching encouraged
Supportive network to pursue any goal
Approachable senior leadership
Friendly work environment

Cons

Conservative company makes it difficult for large adoption of new ideas

Pros

Managers are very knowledgable and interact with employees. Good work atmosphere. Good pay.

Cons

Very big company. Promotions seem to take a while.

Advice to Senior Management

Make promotions more readily available. However, great place to work overall.

Pros

Fellow employees were a great bunch of people.

Cons

Certain employees were given favorable treatment as if they could no wrong but were in fact, lying to customers.

Pros

Stable company potential for advancement if you have a degree

Cons

Pay benefits not matched with work

Advice to Senior Management

Do what you need to do to keep your loyal hard working employees

Pros

There was a very good few months of initial training, a good training bonus, and outside experts to give lectures on Accounting, Clients Relations, etc.

Cons

Usually underwriters/underwriter trainees must stay late until at least 8pm. Environment is very hierarchical and includes a lot of favoritism.

Pros

-Flexible
-Nice People
-Want you to succeed
-Instill loyalty
-Tuition reimbursement
-My manager was amazing
-Team oriented
-They try to promote from within

Cons

Still a call center, some managers are still backstabbing and will not work with you or look for reasons to get rid of you

Advice to Senior Management

Get rid of the supervisors that don't let their employers get promoted! Find more ways besides "paper" to get people off the phone.

Pros

Benefits are really good. The work atmosphere in the Allentown office is nice. Not much corporate game playing. Dress code is casual. Some management is flexible.

Cons

Lack of room for growth. Hard to get information when tethered to the phone. It all comes down to metrics. Prior experience and education does not seem to have an impact on compensation. Stopped paying for professional education.

Advice to Senior Management

Listen to the people on the floor. You forget we are the first line and have a major impact on the business. Compensate better and stop outsourcing off shore. They cause more problems that we have to fix.

Pros

Good Benefits, Decent pay, Many nice people that work there.

Cons

Too many managers having their own agenda, careful do not step on anyone's toes, Back stabbing around every corner. Some of the managers just care about numbers, not quality.

Advice to Senior Management

Stop lying to the employees faces, Sub-contracting to IBM was a personal agenda that some one made a lot of money on and the employees suffered. When upgrading computers send the employees to training classes instead of a video. Do what is right for all, instead of the few who make half baked decisions don't think threw all the problems they are causing.