The Hartford Reviews

Updated May 20, 2015
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3.3
770 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
91 Ratings

Pros
  • good work - life balance - many times you could work from home when needed (in 70 reviews)

  • Benefits are above par, ability to work from home occasionally is a plus (in 46 reviews)

Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 34 reviews)

  • If you're in a call center, good luck getting your time off approved (in 23 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Underwriter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Charlotte, NC
    Current Employee - Underwriter in Charlotte, NC

    I have been working at The Hartford full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good atmosphere. Coworkers are helpful and willing to assist with questions. Good Benefits and paid vacation time. Potential for bonuses.

    Cons

    Pay scale not that competitive within industry. Heavy workload and lots of micromanaging. The quality team that reviews completed work can be nit picky and vengeful.

    Advice to Management

    Quality should be more of a teachable moment instead of "gotcha" Agents don't respond to cheesy incentives and it can be quite embarrassing.

  2. Technical Service Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Service Specialist in San Antonio, TX
    Current Employee - Technical Service Specialist in San Antonio, TX

    I have been working at The Hartford full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits are provided and it is in a professional office environment.

    Cons

    Not as upper-level as my prior professional experiences and expertise would allow.

    Advice to Management

    Stay the course; it is going well.

  3. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great people, nice culture, great focus on the community.

    Cons

    Smaller company than in recent years, career growth can be a challenge at certain levels.

    Advice to Management

    You are great operational leaders - keep focused on being inspirational about the future.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. woof

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ability Analyst in Sacramento, CA
    Current Employee - Ability Analyst in Sacramento, CA

    I have been working at The Hartford

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good benefits decent pay and flexible schedule

    Cons

    high work load, meeting of metrics and quotas

    Advice to Management

    woof

  6. great career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - STD Ability Analyst in Minneapolis, MN
    Current Employee - STD Ability Analyst in Minneapolis, MN

    I have been working at The Hartford full-time (More than 3 years)

    Positive Outlook
    Positive Outlook

    Pros

    -gets promoted quickly
    -flexible schedules
    -great coaching from TL's

    Cons

    work life balance but currently improving.

  7. Great turnaround

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT

    I have been working at The Hartford full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Company has been turned around from near bankruptcy.
    Competitive compensation, benefits and PTO

    Cons

    Promotion into meaningful roles can become difficult without prior underwriting experience.

    Advice to Management

    Don't lose sight of culture created by Liam McGee

  8. Retirement services

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hartford

    Pros

    Series 7 & 63 training paid for

    Cons

    Laid off but company did not offer relocation.

    Advice to Management

    do not take away small work perks

  9. I could not ask for a better place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Claims Adjuster in Phoenix, AZ
    Current Employee - Auto Claims Adjuster in Phoenix, AZ

    I have been working at The Hartford full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is my first job out of college and i could not have landed at a better company. Some people complain about this place but they are the types that will complain no matter what. Harford offers a good work- life balance, great benefits, lots of vacation, great culture, lots of room for advancement. Right now the office I am in is in a transitional period but management is aware and very accommodating. I am proud to work here.

    Cons

    It's claims, and enough said. The technology is not the best and in some aspects outdated.

    Advice to Management

    Keep investing in your employees to promote growth and retention. Keep investing in better technology.

  10. Helpful (1)

    It's a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Windsor, CT
    Current Employee - Sales in Windsor, CT

    I have been working at The Hartford full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    - Full benefits from the time of hire; med/dent/401K, etc
    - Make fairly good money in an entry level position
    - PTO from the first day of work

    Cons

    - Hard to move up without a degree
    - Odd work schedule
    - Preferential treatment to "chosen" employees

    Advice to Management

    Cut the preferential treatment to people you "like".

  11. Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Oklahoma City, OK
    Current Employee - Customer Service Representative in Oklahoma City, OK

    I have been working at The Hartford full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Great co-workers and managers(all of the managers are really nice and seem to genuinely want you to succeed.)
    -Excellent starting PTO (close to 4 weeks STARTING OUT!)
    -Tuition reimbursement
    -Great community feeling and group volunteer opportunities
    -Monthly bonus opportunities

    Cons

    -It is a call center environment so most of the cons that come along with that apply here.
    -Health insurance could be much better. It isn't horrible, but I can find a plan that fits my family better through the healthcare.gov website.
    -Software is severely lacking.

    Advice to Management

    Updating software could significantly lower call handle time.


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