The Hartford Reviews

Updated July 25, 2015
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3.3
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Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
114 Ratings

Pros
  • good work - life balance - many times you could work from home when needed (in 70 reviews)

  • Work from home ability is very nice (in 46 reviews)

Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 34 reviews)

  • Call center metrics can be a challenged (in 23 reviews)

More Pros and Cons

811 Employee Reviews

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  1. Helpful (1)

    Iconic company

    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at The Hartford full-time (More than 8 years)

    Pros

    Outstanding culture, solid values, and performance oriented environment. Positively transformed itself into a progressive, highly capable company

    Cons

    None that I can think of right now


  2. hig

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Pros

    awesome company, great benefits, smart people

    Cons

    not at this time comment


  3. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Phoenix, AZ
    Current Employee - Claims Adjuster in Phoenix, AZ

    I have been working at The Hartford (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good it is very engaging. I have loved working here and will continue to do so

    Cons

    Good I really have no complaints. I enjoy the job and that is that

    Advice to Management

    Good


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Best Job I've Ever Had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT

    I have been working at The Hartford full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company maintains high ethics and the executives running the company are good people. People are generally happy that work there. Pay is fair, benefits are good even though they have been trimmed back in recent years. They value work-life balance and good employees. One of the few companies I know of to give employees free parking in downtown.

    Cons

    Sometimes I work long hours, but that's due to my role. Some employees have been there a long time and are resistant to change.

    Advice to Management

    Continue to value good employees.


  6. Helpful (1)

    Wow! Amazing Experience so Far!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Claim Representative/Inside Auto Adjuster in Phoenix, AZ
    Current Employee - Associate Claim Representative/Inside Auto Adjuster in Phoenix, AZ

    I have been working at The Hartford full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Amazing Culture!! Very friendly, welcoming, and supportive!! Excellent benefits! Salaries that are displayed on some of the employment websites are below what they actually pay. They are competitive and place a strong emphasis on retaining excellent employees! Not only customer centered, but also a focus on training and retaining good employees. They value employee's opinions and have a specific program designed especially to encourage employees to share innovative ideas to help improve all areas of the company. The company is growing and changing rapidly. Opportunities to advance and grow into other areas of interest are frequently mentioned. There are many employees who have been there for 10+ years, most starting out in an entry level position. All speak very highly of the company, and are clearly proud to be long time employees. The company also embraces diversity and actively engage in programs designed to help local communities. I have only been there a couple months, but am incredibly impressed with what I have experienced so far! I was leery about changing to this career field at first, but I am so grateful that I made the jump. Many of the entry level jobs I had been looking at were clearly focused on hiring kids right out of college. This company is committed to hiring those whom they feel will benefit The Hartford, regardless of age.

    Cons

    There is a lot of new information that comes to you all at once when starting out. It's pretty overwhelming. (But there is a lot of support from other team members.) It's really difficult to say anything negative at this point!


  7. Helpful (1)

    Environment

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hartford

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place to work! Feels like a 'family' and is very welcoming

    Cons

    Expense cut-backs and elimination of positions frequently.


  8. GRC Consultant /PM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal GRC Consultant/Project Manager in Hartford, CT
    Former Employee - Internal GRC Consultant/Project Manager in Hartford, CT

    I worked at The Hartford (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good environment. Awesome people to work with. Good initiatives

    Cons

    Very cautious adopters of technology solution

    Advice to Management

    Awesome job on the make over and ramp of the HIG service... Come back has been excellent... Kudos to the management for taking the necessary steps to turn the company over into positive mode


  9. Helpful (1)

    good

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Texas in Frisco, TX
    Former Employee - Texas in Frisco, TX

    I worked at The Hartford full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This is a high morale field sales office. They place a value on learning. The cubicle setup gives you your space & the comraderie at the office will certainly lead to friendtly interaction over the walls. Worth looking into.

    Cons

    Should have explored more career opportunities within organization. The office has big turnover, so be prepared to be in contact with colleagues as they move careers

    Advice to Management

    Continue the inclusive behavior with all cultures. Continue welcoming & celebrating festivals/observances of all cultures in office


  10. A Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Relations Specialist in Charlotte, NC
    Current Employee - Customer Relations Specialist in Charlotte, NC

    I have been working at The Hartford full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Training, Great benefits, Opportunities to advance in the company, Good pay.

    Cons

    The Hartford really is a great company to work for and it is hard to say a Con, because if you aren't happy as with any company make another choice. A person's attitude determines their altitude. It's a choice to come in everyday and give it the best you got and if you give your best The Hartford will reward you. Any cons can turn into a pro.


  11. Helpful (1)

    Be prepared to work hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at The Hartford (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits, work from home possibilities

    Cons

    Crazy workloads, they try to convince employees that they promote from within, but most times seek new employees from outside the company

    Advice to Management

    Hire more people, do what you say



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