The Hartford Reviews

Updated April 23, 2015
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3.2
755 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
85 Ratings

Pros
  • good work - life balance - many times you could work from home when needed (in 70 reviews)

  • Benefits are above par, ability to work from home occasionally is a plus (in 46 reviews)

Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 34 reviews)

  • If you're in a call center, good luck getting your time off approved (in 23 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Senior Internal Sales Rep

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hartford

    Recommends
    Recommends

    Pros

    Great culture and people and opportunities.

    Cons

    Not much. Great overall experience.

    Advice to Management

    Continue helping employees advance

  2. training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Claim Representative in Hartford, CT
    Current Employee - Associate Claim Representative in Hartford, CT

    I have been working at The Hartford

    Recommends
    Recommends

    Pros

    A lot of training is involved. You do a lot of training for your job before you start.

    Cons

    Pretty good so faR. New to the company.

  3. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    401k
    Flexible work schedule
    Great compensation package
    Ethics valued over profits

    Cons

    Not many cons I can think of. This is a great company to work for.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Excellent Benefits & Vacation, Good Pay, Challenging/interesting work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Underwriter in San Antonio, TX
    Current Employee - Commercial Underwriter in San Antonio, TX

    I have been working at The Hartford full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's all about what position you're in. Specialty underwriting is very interesting. Many opportunities to promote. Many of my coworkers started off in service ops and promoted up to underwriting. Best in industry training program for underwriting. If you become an underwriter here, don't be afraid of specialty opportunities like Tech and Life Science, Sales UW, etc.

    Cons

    It's a large company so it can be political and bureaucratic at times - to be expected and no worse than any other conpany I've worked at.

    Advice to Management

    Salaries are good, but some competitors offer more to experienced professionals. Increase salaries to keep more experienced talent.

  6. customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Customer Service in San Antonio, TX
    Current Freelancer - Customer Service in San Antonio, TX

    I have been working at The Hartford (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent training program & great benefits. If you are someone who wants a stable job, consistent hours, and being a part of The Hartford's awesome history/reputation, this is the place for you

    Cons

    unfortunately, it has the lowest pay in the industry, hence the extremely high turnover.

    Advice to Management

    More in regards to marketing - it's very difficult to understand people screaming to stop sending them "junk mail", most of the time, you don't even have a chance to take them off the solicitation

  7. Service Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time (More than 10 years)

    Recommends
    Recommends

    Pros

    Great people to work, very motivated and dedicated, but slightly conservative in outlook. Good salary overall and opportunities to advance in the Home office.

    Cons

    Can be very high pressure, "non-stop" in the call center operations. Very "corporate" environment.

    Advice to Management

    Allow for and appreciate greater individual differences and management styles.

  8. Cca

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CCA in Alpharetta, GA
    Current Employee - CCA in Alpharetta, GA

    I have been working at The Hartford full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great environment. Great management. Excellent training and continuous training. Opportunity to work at home if available.

    Cons

    None at all. None that I can think of offhand what so ever. I have not had any negative experiences working here at all.

    Advice to Management

    None

  9. Good company overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sale Support in Hartford, CT
    Former Employee - Sale Support in Hartford, CT

    I worked at The Hartford

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    brand name company with lots of career options at all levels and job types, local presence in the community and they do a lot of community work.

    Cons

    Too big in some ways, and lots of turnover especially in middle management. Promotion opportunities not so good especially at just below mid management level

    Advice to Management

    get to know your employees and make sure you stay in touch with people at the lower level jobs. LIsten more to employee ideas and offer support when they strugle

  10. Excellent opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Loved the people. Nice environment.

    Cons

    Not happy they sold our division!

  11. The Hartford was filled with ups and down but overall it was a great experience that I wouldn't trade for anything.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT

    I worked at The Hartford

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great benefits and ample vacation days
    - For the entry level job I had it was a great starting salary
    - So many resources to build upon your professional and personal development

    Cons

    - Everyone is very political and passive aggressive when it comes to giving feedback
    - There are too many unnecessary leadership layers that distract people from getting work done
    - A lot of the older team members are very pessimistic and just working to retire

    Advice to Management

    - Unfortunately The Hartford isn't competitive enough to retain young talent because the infrastructure and company culture is too mature and not flexible. Once you start to become more flexible you will retain more talent.

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