The Hartford Reviews

Updated October 31, 2014
Updated October 31, 2014
594 Reviews
3.1
594 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
31 Ratings

Review Highlights

Pros
  • good work - life balance - many times you could work from home when needed (in 60 reviews)

  • Benefits are above par, ability to work from home occasionally is a plus (in 43 reviews)


Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 32 reviews)

  • If you're in a call center, good luck getting your time off approved (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Pros

    Work life balance is great

    Cons

    Lower than average salaries for industry

    Advice to ManagementAdvice

    Retain talent by means of compensation.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great work place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Windsor, CT
    Current Employee - IT Manager in Windsor, CT

    I have been working at The Hartford full-time (more than 3 years)

    Pros

    Great people. Great Company. Great Bonus!

    Cons

    Depending on which area you work, amount of work can be crazy.

    Advice to ManagementAdvice

    Create a formal questionnaire just focusing on work life balance. You will be surprised to find how much work you need to do in this area.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good benefits for call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premium Auditor in San Antonio, TX
    Current Employee - Premium Auditor in San Antonio, TX

    I have been working at The Hartford full-time

    Pros

    good pay, good hours mon-fri, laid back environment, overall great company to work for, managers are really nice and welcoming

    Cons

    irate customers sometimes, 30 minute lunches, managers not in office(virtual), training could be a little longer to get to know the job a bit more

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Analyst in Simsbury, CT
    Current Employee - Senior Research Analyst in Simsbury, CT

    I have been working at The Hartford full-time (more than an year)

    Pros

    Been here for two years and I like the company culture well. There are lot of groups and activities you can participate and get to know other colleagues through various ways.

    Cons

    The executive level change is too frequently.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Always looking to get better and improve the customer experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time (more than 10 years)

    Pros

    Great History, Relationship with AARP, Customer driven

    Cons

    Lots of movement in upper management. They start an initiative and someone new comes in and drops that one and starts another.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Worked in the call center environment for Agency and AARP members.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Santee, CA
    Former Employee - Customer Service Representative in Santee, CA

    I worked at The Hartford full-time (more than 10 years)

    Pros

    A Good Work Environment. Wonderful benefits. If one desires to work from home this is a great job.

    Cons

    If one is not aware of the amount of calls that are taken in the center, this may not be the job for you. Will be moving out of California soon

    Advice to ManagementAdvice

    A great company to work for

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Legal Assistant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford

    Pros

    They really care about their staff. Great work environment!

    Cons

    The pace of the work can be overwhelming at times.

    Advice to ManagementAdvice

    Keep looking for ways to motivate the staff.

  9.  

    Honest, loyal, and very happy with the company 6 months into my new position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Allentown, PA
    Current Employee - Customer Service Representative in Allentown, PA

    I have been working at The Hartford full-time (less than an year)

    Pros

    Reachable finals, acknowledgment, good leadership, great networking with different groups of people, very happy and positive environment, and promises on raises and bonuses once reached goal are kept.

    Cons

    Call center work and dealing with irate customers sometimes.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Analyst in Minneapolis, MN
    Current Employee - Senior Claims Analyst in Minneapolis, MN

    I have been working at The Hartford full-time (more than 3 years)

    Pros

    Flexible with good job training and support.

    Cons

    Lack of room to grow.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great people, positive financial outlook.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT

    I worked at The Hartford full-time (more than 3 years)

    Pros

    The people make a big difference. Tenure is high and people are really passionate about the brand. Their products are way above average compared to many insurance companies.

    Cons

    As with many large companies, there was and continues to be lots of senior leader turnover that makes the rank and file less confident about being laid off.

    Advice to ManagementAdvice

    Embrace differences, including people with skills from other industries outside of insurance.

    Recommends
    Positive Outlook
    No opinion of CEO

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