The Hartford Reviews

Updated July 5, 2015
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3.3
Rating Trends
Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
103 Ratings

Pros
  • good work - life balance - many times you could work from home when needed (in 70 reviews)

  • Work from home ability is very nice (in 46 reviews)

Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 34 reviews)

  • Call center metrics can be a challenged (in 23 reviews)

More Pros and Cons

791 Employee Reviews

Sort: Popular Rating Date
  1. Insurance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Underwriter in San Diego, CA
    Current Employee - Insurance Underwriter in San Diego, CA

    I have been working at The Hartford full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Amazing PTO
    Decent Pay
    Great Pay for Volunteer opportunitties

    Cons

    Metrics, Metrics, Metrics. micro managed


  2. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work....200 year old company that is still up and coming....

    Cons

    It is a big company...sometimes things move a little slow

    Advice to Management

    Take more risk on your people....


  3. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Atmosphere and Work Environment and Potential

    Cons

    None at this company whatsever


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Amazing company to work for. Great bonus for top performers. Excellent co-workers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premium Audit- Telephone Auditor in Clinton, NY
    Current Employee - Premium Audit- Telephone Auditor in Clinton, NY

    I have been working at The Hartford full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Independent work. Responsibility. Ethical company year after year. I'll be here for a while. They groom for promotion positions if you out the work in.

    Cons

    High turnover in support positions to this team. They are currently revamping the job and are implanting improvements.

    Advice to Management

    Great job!


  6. Lack of Employee Appreciation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Benefit Claims in Lake Mary, FL
    Current Employee - Group Benefit Claims in Lake Mary, FL

    I have been working at The Hartford full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great PTO/Holiday and regular schedule.
    Good pay.
    Dedicated loyal employees.

    Cons

    Consistent long hours.
    Expensive benefits.
    Poor leadership.
    Short staffed, but leadership states "overstaffed".
    The leaders consistently push employees with more work and more responsibilities. However, there is no way most or all of them could ever do the job at the level they are demanding of their employees.

    Advice to Management

    Train leaders to lead, rather than boss.
    Staff better, so employees can better focus on the customer.
    Focus on really appreciating employees.
    Walk the walk. Spend just one week in your employees' shoes, doing what they do. I promise you will have a new perspective!


  7. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Hartford, CT
    Former Employee - Intern in Hartford, CT

    I worked at The Hartford part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone is really friendly and they all work well together. The buildings are very nice and well kept.

    Cons

    They are about to change locations. This means that many departments are jumbled together

    Advice to Management

    None


  8. decent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Analyst in Alpharetta, GA
    Former Employee - Claims Analyst in Alpharetta, GA

    I worked at The Hartford full-time (More than 3 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Loved my coworkers. I liked the work and when I was there they did try to make us feel appreciated.

    Cons

    Way more work than one person can do. Constantly told we were over staffed when we were working 10-12hr days and still had work left.

    Advice to Management

    Get a new business model that doesn't involve killing the people you have. Hire enough people that caselods are done in 40hrs/week and people can take lunch like they are supposed to.


  9. Helpful (1)

    Very good job that allows you to work remotely from home. Flexible schedule and very little micromanaging.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Columbus, OH
    Current Employee - Claims Adjuster in Columbus, OH

    I have been working at The Hartford full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Remote work from home.
    Good salary
    Excellent management
    Listen to ideas
    Company car
    Opportunity for advancement

    Cons

    Fail to keep up with technology and other insurance companies in regards to what customers need/require today.

    Very little direction with things change

    Busy schedule of claims

    Advice to Management

    Great job at listening to employees. Suggest more interaction with employees.


  10. Good job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible schedule. Good work life balance. Management is understanding. Great benefits. Plenty of PTO days. Room for career growth and advancement.

    Cons

    Don't interact with co-workers often. Workload can be a bit overwhelming at times if you don't manage your time properly. Not enough company holidays.


  11. Claims Associate

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at The Hartford (More than 10 years)

    Recommends
    Recommends

    Pros

    Flexible work schedule, benefits, salary

    Cons

    Closing physical location in Houston. All employees had to work from home.



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