The Hartford Reviews

Pros

You get full benefits on the first day you start working.

Cons

The training class is a joke, and the hours were only 2nd or 3rd shift.

Advice to Senior Management

You should pay more attention to current employees instead of always bringing in new people. The turnover rate is too high

Pros

They provide great benefits and plenty to time off.

Cons

The environment is like a call center.

Pros

The company is really a great company to work for. Great Benefits, work life balance, free parking on campuses, most managers are great.

Cons

The further down teh food chain you are, the less opportortunities there are for you and the less you are valued as a person.

Advice to Senior Management

Stop valuing degrees in advanced art more than real world experience, dedication, and loyalty to a company.

Pros

Good benefits
Knowledgable staff and employees
Good training program

Cons

Compensation not up to par
Treatment of older workers

Advice to Senior Management

Give older experienced workers acknowledgment for their work and recognize the skill set they bring to the table over and above the young inexperienced workers

Pros

excellent compensation, highest in insurance industry

Cons

when I left in 2011 lots and lots of layers of managers, directors, etc etc. in 2012 understand many changes being made internally and some having to apply for different jobs or re apply for existing job. with so many layers of management change is not always easy or quick and can be frustrating at times

Advice to Senior Management

Liam McGee breath of fresh air at HIG and he seems very personable from my interactions with him

Pros

Good benefits and vacation time, work from home privileges, bonuses, current manager, co-workers

Cons

Poor job training, the ability to move up within the company, compensation, outsouring, being promoted within a department is extremely difficult, lack of work/life balance, many things are gray and never black and white when it comes to management making decisions, the current outsourcing of many areas

Advice to Senior Management

More honest communication to the employees just be upfront. Jobs should be kept here not outsourced

Pros

Lots of Paid Time Off, Benefits begin day of hire, decent starting pay rate.

Cons

Limited opportunity for advancement, Company is actively outsourcing jobs to India, layoffs prominent and always on the horizon for the past four years. Management not honest about whether you will keep your job or not- very little communication from management. The company plays favorites. Highly stressful- the reason you get so much PTO is to keep you from flipping out.

Pros

Salary is competitive; benefits excellent.

Cons

Glass ceilings are definately evident.

Advice to Senior Management

Consider out of the box promotions.

Pros

It was a great place to start when I got out of college. Great Life/Work balance. The free and ample parking in the Hartford area is nice.

Cons

Unfortunately, even though I have been promoted twice in my department, I am still a victim of "salary compression." New kids fresh out of college with no work experience are starting making more than me. This is very discouraging.
Upper managment has no clue who does what or what goes on in the department. Some managment have no clue about the line of business but sneak into higher positions just based on education.

Advice to Senior Management

Be honest to employees. Don't dance around subjects, be straigtforward even if it hurts someone's feelings. We need to know what you want from us. Upper managment needs to evaluate who is doing what, how well they are doing it. Allocate money to the salaries of those who are faithful, work hard and get the job done.

Pros

For the Department I worked in (claims reporting) the pay and culture were great. I was hard pressed to find a similar position else where that payed as much. The management is always supportive of you trying for and transitioning to other positions and roles.

Cons

I'd have to say the trade off lies in a problem that's more specific to my department when it comes to arranging personal time off. To be fair they do stress during the interviews the fact that the department is 24/7, but that coupled with biding against peers in a call center environment causes some issues trying to get time off with out having to plan it far in advance. this is really only a factor for the claim reporting department in Texas as the other claim centers and departments work more traditional hours and days.

Advice to Senior Management

find a way to make the 24/7 center work with out having to give up every weekend and holiday.