The Hartford Reviews

Updated April 14, 2015
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3.2
748 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
82 Ratings

Pros
  • good work - life balance - many times you could work from home when needed (in 70 reviews)

  • Benefits are above par, ability to work from home occasionally is a plus (in 46 reviews)

Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 34 reviews)

  • If you're in a call center, good luck getting your time off approved (in 23 reviews)

More Pros and Cons

Employee Reviews

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  1. Service Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time (more than 10 years)

    Recommends
    Recommends

    Pros

    Great people to work, very motivated and dedicated, but slightly conservative in outlook. Good salary overall and opportunities to advance in the Home office.

    Cons

    Can be very high pressure, "non-stop" in the call center operations. Very "corporate" environment.

    Advice to Management

    Allow for and appreciate greater individual differences and management styles.

  2. Cca

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CCA in Alpharetta, GA
    Current Employee - CCA in Alpharetta, GA

    I have been working at The Hartford full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great environment. Great management. Excellent training and continuous training. Opportunity to work at home if available.

    Cons

    None at all. None that I can think of offhand what so ever. I have not had any negative experiences working here at all.

    Advice to Management

    None

  3. Excellent opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Loved the people. Nice environment.

    Cons

    Not happy they sold our division!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. The Hartford was filled with ups and down but overall it was a great experience that I wouldn't trade for anything.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT

    I worked at The Hartford

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great benefits and ample vacation days
    - For the entry level job I had it was a great starting salary
    - So many resources to build upon your professional and personal development

    Cons

    - Everyone is very political and passive aggressive when it comes to giving feedback
    - There are too many unnecessary leadership layers that distract people from getting work done
    - A lot of the older team members are very pessimistic and just working to retire

    Advice to Management

    - Unfortunately The Hartford isn't competitive enough to retain young talent because the infrastructure and company culture is too mature and not flexible. Once you start to become more flexible you will retain more talent.

  6. worked as inside sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative
    Former Employee - Inside Sales Representative

    I worked at The Hartford full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good training ground for sales and learning about mutual funds and annuities

    Cons

    management slacks off and doesn't know the products well

    Advice to Management

    learn your product

  7. Very satisfied with my experience at The Hartford.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Actuarial Analyst in Hartford, CT
    Current Employee - Senior Actuarial Analyst in Hartford, CT

    I have been working at The Hartford

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Very well structured actuarial student program.
    -Ample opportunities for engaging work.
    -Growing, well-performing company.
    -Collaborative culture attracting highly talented colleagues.

    Cons

    -Large company can drive difficulties in forming interpersonal connections.
    -Rotational program removes some autonomy from the analyst in early career decisions.

  8. Helpful (1)

    Difficult to move throughout the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Phoenix, AZ
    Current Employee - Claims Representative in Phoenix, AZ

    I have been working at The Hartford full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits. Good vacation time- 20 days when you start and that advances with seniority. Mostly positive work environment.

    Cons

    Difficult to move throughout the company. I started in a call center out of college, hoping to get in to human resources eventually. It seems as though management wants you to stay in the path they have designed for you. For example, if you start in a claims call center, they want you to move up in to that next claims role.

    I have applied to other areas and have been unsuccessful in getting a job because I didn't start in that area. They say there are ways to develop, which there are online courses that you can do. But, the hiring managers Ive interviewed with don't seem to care about that and are looking for actual work experience in that specific area.The idea behind the company's development resource is a good one, as they do provide the tools to advance. The problem lies in the hiring process. Taking these learning courses or using the company's training tools does not prove to be at all valuable to hiring managers.

  9. Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Claim
    Former Intern - Claim

    I worked at The Hartford as an intern (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, friendly employees, established company that you'll be proud to work for. Value employees and all ideas or concerns that they have

    Cons

    Insurance can be a bit dull. Work can be monotonous and the same from day to day. Customers can be rude and frustrating

  10. Great vacation & pay; Great training; Poor Health Insurance; Boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter
    Current Employee - Underwriter

    I have been working at The Hartford full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Lots of paid vacation time. Pay is good and good bonus opportunities. Training available & management is very interested in progressing your career.

    Cons

    Extremely poor health insurance. Boring & Mundane Job.

  11. Everything was all dandy fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Hart, McDonald, MO
    Current Employee - Senior Developer in Hart, McDonald, MO

    I have been working at The Hartford

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good for the most part

    Cons

    Bad for the most part

    Advice to Management

    Good people to work with

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