The Hartford Reviews

Updated September 19, 2014
Updated September 19, 2014
567 Reviews
3.0
567 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
17 Ratings

Review Highlights

Pros
  • good work - life balance - many times you could work from home when needed (in 55 reviews)

  • Work from home option can be available after a year or two also (in 37 reviews)


Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 30 reviews)

  • It's best to start out in the call center but then move on from it after no more than 2 years (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Micromanaged epic fail when it comes to managing Nurses!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager/Clinical Intake  in  Bloomington, MN
    Current Employee - Case Manager/Clinical Intake in Bloomington, MN

    I have been working at The Hartford full-time for more than 3 years

    Pros

    Family Medical Leave is decent.

    Cons

    Where to start with the Short term disability clinical intake dept & Case management for STD? When you do not have staff managing this dept who have clinical experience nurses and or doctors it becomes very difficult when you are trying to explain calls and policy issues relating to your clinical insight. Pushing calls through and not being able to take the time to really asses the clinical background and information leads to stress. It's my liscense on the line not there's so they could give a hoot in caring about the people "we have empathy for." I have now moved on and I think 75% of the nurses in the existing dept have as well. Case management is a joke when you cannot practice like a nurse.

    Advice to ManagementAdvice

    Have nurses as mangers?...

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Morale is still as low as can possibly be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Hartford, CT
    Former Employee - Director in Hartford, CT

    I worked at The Hartford full-time for more than 10 years

    Pros

    Those reasons do not exist anymore, unfortunately. The employees who remain saw how they forced out long term age 50+ ees under the guise of a gun-to-the-head medical offer. The amazing talent that has left that once-great company is plain mind-boggling. And the upper management doesn't even know it bc they are too busy picking up pennies from the floor.

    Cons

    As a public company, HIG is owned by its shareholders, NOT its employees nor its customers. Therefore, ALL decisions are made to benefit the shareholders. There is a much reduced regard for customers and hardly any regard for employees. Buy the stock, but don't work there. It's just not worth your mental health.

    Advice to ManagementAdvice

    Stop SAYING how important work/life balance is, and start helping your employees ATTAIN IT.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    bad company stay away they will cheat you out your money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative  in  Baltimore, MD
    Current Employee - Inside Sales Representative in Baltimore, MD

    I have been working at The Hartford full-time for more than 3 years

    Pros

    don't work don't deal with them bad company

    Cons

    bad company they will cheat people out money

    Advice to ManagementAdvice

    be fair and honest your business will do better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    This company has no respect for it's employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Representative  in  Allentown, PA
    Current Employee - Senior Sales Representative in Allentown, PA

    I have been working at The Hartford full-time for more than 10 years

    Pros

    The ability to work from home.

    Cons

    A lot of work for very little money

    Advice to ManagementAdvice

    Start trying to think of your employees as people instead of numbers

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Your are not a person, your a number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialized Service Representative  in  New Hartford, NY
    Former Employee - Specialized Service Representative in New Hartford, NY

    I worked at The Hartford full-time for more than a year

    Pros

    Standard 9 to 5 business which is very nice. Consistent work schedule and a lot of paid time off. Decent training experience.

    Cons

    Business focus lacks some morals and ethics. Focus on pushing numbers. You are a number not a person. Will try and push you into a telemarketing type of position.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Chief Underwriter Group Benefits

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hartford

    Pros

    The first 15 years were great! There used to be great training programs and I was promoted every year. It was my first employer out if college and thought it would be my last.

    Cons

    Huge changes and new management styles on 2013. They're facing huge budget cuts and are replacing top talent with lower paid employees. They're in a serious downsizing mode with a business model to raise rates and price themselves out of the market.

    Advice to ManagementAdvice

    Keep people that are dedicated to the company because they're hard to find. Don't invest years of time and money to train employees and then give up.

  8. 1 person found this helpful  

    Analyst

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hartford

    Pros

    Company good to work for you get a good amount of PTO for a beginning employee and it offers remote work.

    Cons

    Worked 32 years for this company. They laid me of by shipping my job to India. I retired due to my years of service and they gave me NOTHING for my retirement!!!!

  9.  

    Culture where people are simply rude and cut throat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist  in  Hartford, CT
    Former Employee - IT Specialist in Hartford, CT

    I worked at The Hartford full-time for more than 8 years

    Pros

    Pay (Until your position is outsourced which is inevitable)

    Cons

    High turnover, jobs are constantly being eliminated. It's not worth the money to have your character defamed daily by Management and peers. The Hartford also has a horrid reputation from customers. Take a second and review their public Facebook page.

    Advice to ManagementAdvice

    You are killing your company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance  in  Hartford, CT
    Current Employee - Finance in Hartford, CT

    I have been working at The Hartford full-time for more than 10 years

    Pros

    Used to be a great company but the current regime manages for the next earnings release. Nothing good to say about this company anymore.

    Cons

    Liam's mission/vision statement says all you need to know about this company. Nothing but severe cost cutting is going on. There is no direction or strategy to grow the company. Employees are treated with disdain and are nothing but an expense to management. If this regime has its way there will be nothing left but outsourced offshore vendors and senior management. Absolutely no work/life balance in Finance with very limited career advancement opportunities. Optics and politics have trumped sound long term business decisions. Current regime is either inept or setting up for a buyout.

    Advice to ManagementAdvice

    Shift focus now to growth and develop a viable strategic vision. The cost cutting well has run dry and sapped morale to all time lows. Invest in technology and promote innovation. Forget about the daily stock price movement and instead manage the businesses for the long term.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Management does not value employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Pros

    The Hartford is a stable company compared to other insurance carriers.

    Cons

    -management
    -work life balance
    -poor compensation
    -do not trust employees
    -poor culture

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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