The Hartford Reviews

Updated July 25, 2015
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811 Employee Reviews

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  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Atmosphere and Work Environment and Potential

    Cons

    None at this company whatsever


  2. Amazing company to work for. Great bonus for top performers. Excellent co-workers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premium Audit- Telephone Auditor in Clinton, NY
    Current Employee - Premium Audit- Telephone Auditor in Clinton, NY

    I have been working at The Hartford full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Independent work. Responsibility. Ethical company year after year. I'll be here for a while. They groom for promotion positions if you out the work in.

    Cons

    High turnover in support positions to this team. They are currently revamping the job and are implanting improvements.

    Advice to Management

    Great job!


  3. Helpful (4)

    Lack of Employee Appreciation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Benefit Claims in Lake Mary, FL
    Current Employee - Group Benefit Claims in Lake Mary, FL

    I have been working at The Hartford full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great PTO/Holiday and regular schedule. Good pay. Dedicated loyal employees.

    Cons

    Consistent long hours. Expensive benefits. Poor leadership. Short staffed, but leadership states "overstaffed". The leaders consistently push employees with more work and more responsibilities. However, there is no way most or all of them could ever do the job at the level they are demanding of their employees.

    Advice to Management

    Train leaders to lead, rather than boss. Staff better, so employees can better focus on the customer. Focus on really appreciating employees. Walk the walk. Spend just one week in your employees' shoes, doing what they do. I promise you will have a new perspective!


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  5. My Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Hartford, CT
    Current Employee - Administrative Assistant in Hartford, CT

    I have been working at The Hartford (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great pay, Great benefits, the people I work with are really nice

    Cons

    There isn't a lot of room for growth if you don't have connections within the company


  6. CSR

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hartford

    Pros

    could have been better work experience

    Cons

    training sadsd dsds sdsd sdsd

    Advice to Management

    more hands on


  7. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Hartford, CT
    Former Employee - Intern in Hartford, CT

    I worked at The Hartford part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone is really friendly and they all work well together. The buildings are very nice and well kept.

    Cons

    They are about to change locations. This means that many departments are jumbled together

    Advice to Management

    None


  8. Helpful (1)

    decent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Analyst in Alpharetta, GA
    Former Employee - Claims Analyst in Alpharetta, GA

    I worked at The Hartford full-time (More than 3 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Loved my coworkers. I liked the work and when I was there they did try to make us feel appreciated.

    Cons

    Way more work than one person can do. Constantly told we were over staffed when we were working 10-12hr days and still had work left.

    Advice to Management

    Get a new business model that doesn't involve killing the people you have. Hire enough people that caselods are done in 40hrs/week and people can take lunch like they are supposed to.


  9. Helpful (1)

    Very good job that allows you to work remotely from home. Flexible schedule and very little micromanaging.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Columbus, OH
    Current Employee - Claims Adjuster in Columbus, OH

    I have been working at The Hartford full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Remote work from home. Good salary Excellent management Listen to ideas Company car Opportunity for advancement

    Cons

    Fail to keep up with technology and other insurance companies in regards to what customers need/require today. Very little direction with things change Busy schedule of claims

    Advice to Management

    Great job at listening to employees. Suggest more interaction with employees.


  10. Helpful (5)

    Ok, just a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist
    Current Employee - Customer Care Specialist

    I have been working at The Hartford full-time (Less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    -OT opportunities all the time -building has many amenities (gym, large cafeteria, Starbucks) -co-workers are very helpful -department manager genuinely cares

    Cons

    -if you don't volunteer for OT, you're basically told to do it -team leaders are more like team dictators -terrible work/life balance. I asked for my lunch time to be changed once because it was given to me an hour after my shift started, they changed it for a week then changed it back

    Advice to Management

    Training was very repetitive and covered the bare minimum. Make it more comprehensive so we are better prepared for the job, especially since when you ask a team lead to help you they'll send you a link to try to find the answer, then question why your call was so long.


  11. Helpful (3)

    Well-meaning, capable company but not the leader in its field

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT

    I worked at The Hartford

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Many committed, collegial, smart people who work long hours and are highly ethical. Company that properly prides itself on doing the right thing by customers.

    Cons

    An also-ran in financial performance compared to Travelers; management team unsophisticated in communications; behind the times in technology infrastructure; low-trust environment.



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