The Hartford Reviews

Updated April 23, 2015
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Employee Reviews

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  1. A great company, A great employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager of Claims in Hartford, CT
    Former Employee - Manager of Claims in Hartford, CT

    I worked at The Hartford

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing colleagues, managers and mentors that allow you to build great business relationships and life long friends

    Cons

    Constant changes, do not realize benefits of product or organizational changes before moving on, department budgetings cross departments are not fair

    Advice to Management

    Look at similar departments (IT, Call Centers, Training, QA, Litigation) and ensure that the practices for budgets and staffing models are looked equally with best practices.

  2. Helpful (2)

    Overworked, under appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Annuity Service Specialist in Woodbury, MN
    Former Employee - Annuity Service Specialist in Woodbury, MN

    I worked at The Hartford

    Doesn't Recommend
    Doesn't Recommend

    Pros

    None that I can think of

    Cons

    Hectic work environment, high turnover rate caused stressed to employees while we got the cold shoulder from management.

  3. HR Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Director in Charlotte, NC
    Former Employee - Human Resources Director in Charlotte, NC

    I worked at The Hartford full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Professional organization, with good benefits.

    Cons

    Company is too matrix managed with limited growth opportunity for middle management.

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  5. Great experience for interns and young professionals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Claims Adjuster in Phoenix, AZ
    Former Intern - Claims Adjuster in Phoenix, AZ

    I worked at The Hartford as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Gave a great exposure to the insurance process, specifically claims adjusting. Showed the new hires and interns the ethical concerns when adjusting claims, as well as how to properly indemnify the customer. Paid time off is good, compensation is sufficient.

    Cons

    Takes a lot of time to move up in claims division, and unless you go management route, pay will likely never be 6-figure.

    Advice to Management

    Continue the promotion of hard workers. Give more incentive to work hard and handle claims in timely manner

  6. Claim Representative

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford

    Pros

    Great staff for the hartford

    Cons

    Nothing I can think of

  7. Iconic brand on the right path.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Hartford, CT
    Current Employee - Team Leader in Hartford, CT

    I have been working at The Hartford

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice people, family/community feel, career growth opportunities for most.

    Cons

    Need to make the company feel more contemporary (the leadership team is working on that).

    Advice to Management

    We have many deep technical and operational leaders at the top which is great. But we need them to keep inspiring all employees also. Keep pushing our growth agenda hard.

  8. A company with little diversity...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT

    I worked at The Hartford

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    1) A company that treats their women well. I had a coworker that went on maternity leave for six months and was able to come back and retain her manager position.
    2) Great internship program
    3) They pay their employees pretty well

    Cons

    I'm a monority woman, and during my time there I was probably one of the three monority women on my floor (probably one out of 10 in the eompany with more than 20,000 employees). They just rolled out a Diversity and Inclusion Program in 2012, but I haven't seen any improvements in diversity in the workplace yet. I feel like the managers that I have worked with were very color-blind - they aren't open to talking about different cultures. One time a manager gave me an ignorant look when I started talking about Indian culture during lunch.

    Advice to Management

    Like I said above, this company needs to work on their diversity.

  9. Helpful (2)

    Strong financially but needs to be more employee focused.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sale Consultant in San Diego, CA
    Former Employee - Sale Consultant in San Diego, CA

    I worked at The Hartford full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The positive was that you can work remotely from home. Benefits were great with 15 vacation right off the bat. Company offered competitve medical and dental plans as well as 401k matching and Employee stock purchase plan.

    Cons

    I work in a call center environment. The company is solid but if you are looking for good pay and advancement this is not the place. This is the only company I know who base your performance on how long you talk on the phone and base the quality of your work on whether or not you reviewed notes before answering the clients question and whether or not you asked another rep if they are transferring a call to you .. like come on.. you can do everything correct in terms making the correct financial decisions yet get a low score just because you forgot to say thank you. They are a walking contradiction.. they want you to make the client feel warm and fuzzy but do so in under 5 minutes. As for wage.. don't expect to make $40,000 even after 6 years on the job. The only redeeming thing about working her is that you can work from home which was more or less a cost cutting measure vs a perk. I would also like to add that the turnover is very high. Back in 2006 to 2008 the company was hiring alot of new employees mainly for sales and service. I would say that more than 70% of those hired during that time have either quit or been let go. I would recommend this to a recent college graduate to get their feet wet but after 3 years move on. I was there 6 years and have overstayed mainly because i can work from home.

    Advice to Management

    Do a better job with employee engagement and development.

  10. I am a former employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hartford

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Was able to advance easily

    Cons

    You ate just a number

    Advice to Management

    Pay attention to o your employees

  11. Great coworkers no advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - STD Claims Analyst in Windsor, CT
    Former Employee - STD Claims Analyst in Windsor, CT

    I worked at The Hartford full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    great coworkers, nice time off, hours and flexibility to work at home

    Cons

    lack of advancement, micromanagement, management heavy, no support, bad technology

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