The Hartford Reviews

Updated July 5, 2015
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791 Employee Reviews

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  1. Helpful (5)

    Dysfunctional senior leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Hartford, CT
    Current Employee - Director in Hartford, CT

    I have been working at The Hartford full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Generally the people who work there are extremely intelligent, on the level of industry leading knowledge.

    Cons

    Constant reorganizations and a culture of CYA. The VP, SVP, and EVP levels are full of people (not all but most) who will throw entire teams under the proverbial bus to keep or earn political capital.

    Advice to Management

    Stop rewarding cut throat behaviors at the senior levels.


  2. Great place to start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter
    Current Employee - Underwriter

    I have been working at The Hartford

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    There is room for growth here and the benefits are good. Medical was recently increased but that is not a surprise.

    Cons

    Like many public companies, The Hartford is attempting a "shrink to grow" approach which sees little rehiring with natural turnover.

    Advice to Management

    Do more to retain top talent.


  3. Helpful (1)

    Bodily injury aduster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ABI Representative in Peoria, AZ
    Former Employee - ABI Representative in Peoria, AZ

    I worked at The Hartford (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits, partial work from home allowed

    Cons

    Overworked, can't keep the tenured people. When i left they kept giving more work to you with no additional compensation.

    Advice to Management

    Find a way to separate the departments again. People can't be expected to do it all- settle injuries, settle total losses and keep up the customer service.


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  5. Helpful (2)

    Good benefits, below avg salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bodily Injury Claims Adjuster in Windsor, CT
    Current Employee - Bodily Injury Claims Adjuster in Windsor, CT

    I have been working at The Hartford full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -best training program in claims for an insurance company
    -good benefits- above average paid time off, good 401k match, health ins, lots of discounts through other companies and discounted insurance rates
    -casual work environment
    -tons of opportunities to move into other positions within company

    Cons

    -salary is lower than salaries for same position at other companies
    -not much room for growth from here within claims department
    -I think the workload here is more than that of people in the same position at other companies

    Advice to Management

    Department management doesn't seem to have a very good grasp on the day to day life of people in this position, the workload is extreme and no one seems to address that they are aware of it


  6. Job Security

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative
    Current Employee - Claims Representative

    I have been working at The Hartford full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smaller Insurance Company. Steady volume so job security. Great claims managers who work with you to overcome problems. Pay for performance structure makes you strive to do your best. Reasonable metrics that can be met.

    Cons

    The appraisal process is a bit slow which leads to customer complaints. You have to help others I. The department if they can't keep up which means if you are good then you will have to do more work.

    Advice to Management

    Have a trial process and let people know that up front that if they can't handle claims after 90,days of training and are constantly bsehind, they should be let go sooner vs later. Keeping bad people just hurts everyone else.


  7. overall ok

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hartford

    Pros

    opportunisty to grow in CAREER

    Cons

    hectic work. no work and life balance


  8. Helpful (1)

    Your Department is Everything

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Appraiser in Denver, CO
    Former Employee - Auto Appraiser in Denver, CO

    I worked at The Hartford full-time (More than 3 years)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Was paid OT if necessary, teammates top notch, my Team Lead was great, the manager above him, perception is everything. Complete disappointment

    Cons

    You will have do complete the work of 2 people, just be ready for that. You will never be able to take time off, your claims will not be handled by your teammates while you are off. During your interview ask about how a virtual virtual hail claim is completed.

    Advice to Management

    Sometimes bringing a solution that you did not think of, is ok, run with it. Be aware of the exodus of your top employees, they are leaving because they are not being listened to. It is not due to pay and benefits. The workload is stupid, but we got used to it.


  9. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President in Hartford, CT
    Current Employee - Assistant Vice President in Hartford, CT

    I have been working at The Hartford (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've been at The Hartford for 8 years. Overall, it has been a fantastic experience. The company has a strong focus on employee development, high standards of ethics and compliance and an experienced senior leadership team.

    Cons

    Still work to be done from a process efficiency perspective. However, we have recently launched an internal program to encourage employees to submit and take ownership of process efficiency ideas.

    Advice to Management

    Keep up the great work! Continue focus on creating customer value, ethical behaviors and strong financial performance.


  10. Helpful (2)

    Senior Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Process Consultant in Hopewell Junction, NY
    Former Employee - Senior Process Consultant in Hopewell Junction, NY

    I worked at The Hartford (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work from Home.
    Classes offered to further job related education.

    Cons

    Management easily jumping to conclusions.
    Poor follow up's.


  11. Helpful (1)

    Company rating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT

    I have been working at The Hartford

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good people with good experience, all have a drive to the greater good.

    Cons

    A lot of turn over at the top and executive levels that results in constant change. Messaging needs to begin at the top and communicated to all levels for everyone to buy into the strategy.



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