The Hartford Reviews

Updated June 27, 2015
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787 Employee Reviews

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  1. If you want to work in a professional environment and build a career, The Hartford is for you!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Academy Mentor in Santee, CA
    Current Employee - Academy Mentor in Santee, CA

    I have been working at The Hartford full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people here are phenomenal. Leadership truly cares about your success. The Hartford invests so much in their employees. The training and benefits are great! I did not have any previous call center experience but it is an easy environment to adapt to. I have had jobs before this but I stopped here because I found a CAREER! If you are motivated and can hold yourself accountable for results, this could be the career for you!

    Cons

    If you are not comfortable with having a structured schedule, you may struggle in this environment. If you can be punctual when arriving to work and return from your 15-minute breaks and your 30-minute lunch on time then you will not have any issues. It's a call center so there is a culture of accountability.


  2. Helpful (1)

    Good place to grow in your career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Auditor in Hartford, CT
    Current Employee - Senior Auditor in Hartford, CT

    I have been working at The Hartford full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is a strong focus on growing your skills and advancing your career within Internal Audit. They don't want you staying at the same point any more than you do, and work to give you good assignments to help you grow. The flexibility and work/life balance is fantastic within the department. While there are some projects that will have you working some extra hours every now and then, the hours are otherwise very consistent, and the ability to work from home when needed is encouraged and supported.

    The corporate benefits are pretty solid as well, in terms of a generous 401k, free on-site gym and health facilities, and opportunities to reduce your healthcare premium through healthy activities.

    Cons

    Since 2008, the company has been undergoing constant change, in terms of selling businesses, closing offices, and retooling remaining businesses. The technology is quite outdated, though they finally started to replace much of the old technology in 2013 and will continue to do so over the coming few years.


  3. Helpful (1)

    Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in San Antonio, TX
    Current Employee - Customer Care Specialist in San Antonio, TX

    I have been working at The Hartford full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They treat their employees and customers well. The office atmosphere is laid back and friendly.

    Cons

    Horrible shift hours. You are required to work all weekends and holidays.


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  5. Great place to start your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of career advancement.
    Benefits and matching 401k make retirement planning very easy.
    Locations around the country.

    Cons

    Lack of modern day office look.
    Locations outside of the HQ lack the resources like office gyms etc.


  6. Integrity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Santee, CA
    Former Employee - Sales Associate in Santee, CA

    I worked at The Hartford full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Never felt that I had to compromise my morals or worry about the rest of the company's behavior.

    Cons

    Starting to pay less while expecting work with high level of complexity and responsibility. More than half the people failed to even pass the first round of testing to be licensed but wages were same or less than a regular data entry job. Also, high risk - tenured reps could be walked out for what would normally be overlooked at least for awhile longer.


  7. Great company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Service Representative in Los Angeles, CA
    Current Employee - Auto Service Representative in Los Angeles, CA

    I have been working at The Hartford full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent starting pay compared to other companies. Excellent benefits.

    Cons

    Job security is poor. Always hearing about "Reorganization"....Company tends to replace people when they are at the top of the tier for pay.


  8. Helpful (1)

    Director Program Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Program Management in Hartford, CT
    Current Employee - Director Program Management in Hartford, CT

    I have been working at The Hartford full-time (More than 10 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great work/life balance, good starting pay, excellent leadership team, great flexibility to change positions via internal job posting process

    Cons

    Poor salary increases over time, manages by consensus so decisions take a long time, too many good people have recently left the company and this is crippling the organization.

    Advice to Management

    The merit review system is broken. It's a demotivator and should be scrapped.


  9. IT Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Business Consultant in Hartford, CT
    Current Employee - IT Business Consultant in Hartford, CT

    I have been working at The Hartford full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good compensation and benefits, interesting technology and projects, opportunities for advancement, full time remote worker. My colleagues are very professional and easy to work with on projects. We use a variety of software development methodologies on different projects which provides variety and better results.

    Cons

    None really, The Hartford is a great place to work

    Advice to Management

    Keep up the good work.


  10. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Adjuster in Tampa, FL
    Former Employee - Adjuster in Tampa, FL

    I worked at The Hartford full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Overall prompt from within company

    Cons

    You have to like dealing with customers in a stressful life situations

    Advice to Management

    None at this time


  11. A quality corporate opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Syracuse, NY
    Current Employee - Anonymous Employee in Syracuse, NY

    I have been working at The Hartford full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits are incredible, flexibility with time and work / life balance add to your value.

    Cons

    Lack of overtime pay opportunities

    Advice to Management

    Better technology systems would add value to the customer and get more work done



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