The Harvard Drug Group
2.1 of 5 9 reviews
www.theharvarddruggroup.com Livonia, MI 150 to 499 Employees

The Harvard Drug Group Reviews

Updated Jun 4, 2014

Be The First To
Add Photos

All Employees Current Employees Only

2.1 9 reviews

                             

33% Approve of the CEO

(no image)

Jay Levine

(3 ratings)

29% of employees recommend this company to a friend
9 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    They were a great place to work

    Server Administrative (Former Employee)
    Livonia, MI

    ProsGood people, good challenges, good times.

    ConsFar from home so the commute was a challenge

    Advice to Senior ManagementI have none. They were great

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Steer Clear

    Anonymous Employee (Former Employee)

    ProsThe people (peers) are nice.

    ConsEveryone seems to be miserable here. Leadership has no idea what they're doing, and no strategic direction. It's clear they are working to get the company in a position to sell and then will move on. I have never worked for a company that had no idea who they were and who they wanted to become. Total micromanaging at the seller level - it's ridiculous. This is one of those FIRST sales jobs that you do that will either a) turn you off for sales forever, or b) teach you what you DON'T want in your next job. Pricing is terrible, so they cannot be competitive (it's a commodity environment), and there's no intrinsic value-add above and beyond, so there's no real reason customers should use Harvard. Nearly impossible to sell in this environment.

    Sales compensation is terrible. $24K base plus guaranteed total of $33K first year. After that you're on your own and not likely to surpass sales thresholds to earn above the $24K. Who can live on that? Also - it's paid hourly so you are watched closely (clocking in and out, etc.). Super high turnover because nobody can make any money here other than reps who have been around forever and have the ability to lower their pricing as needed.

    Advice to Senior ManagementTake better care of your employees. Come back to reality. Get clear about who you are and where you are headed. Create a value add for your customers to offset your terrible pricing. Get rid of managers who have zero enthusiasm or experience in an Inside Sales environment. Provide better ongoing training.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    The people that work there are nice.

    Anonymous Employee (Current Employee)

    ProsNice view from the office

    ConsSimilar jobs pay 20-25k more in base salary.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Disheartening - a real "we vs. they" mentality

    Anonymous Employee (Former Employee)

    ProsThe rank and file people who work at Harvard are fantastic. Very friendly, personable, and helpful. The company is committed to philanthropy and community involvement. Lots of money is raised to help out local charities.

    ConsThere is a lot of dysfunction at the senior executive level. It's like they can't decide who they want to be when they grow up. There is no clear direction that the company is headed in, no strategic vision that is cascaded out to employees. They change course frequently and employees are left to wonder why and what's going to happen to them.

    The values that the company claims to embrace are a joke - the biggest being "fairness" and "veracity". They post them on the wall and then senior management does the complete opposite.

    Employees and managers on the sales side are allowed to be jerks and bullies if they bring in revenue for the company and management won't discipline them or let them go because they don't want to lose the revenue.

    My advice to you if you're considering working in management here - go in with your eyes open. Don't expect too much from the folks at the executive level in terms of inclusion and instead treat it as an opportunity to broaden your experience so that you can get a better job down the road. Don't fool yourself into thinking that you'll ever become "one of them" - they're a tight-knit group who have been working together for 15+ years and they're not looking to expand.

    If you're looking at taking on a sales position, treat this as a chance to learn the ropes of inside sales. You'll get decent sales training and lots of support from your co-workers and sales managers. It's a tough job, but if you can stick it out for a year, you'll get the experience you need to go on to a better sales job at a different company.

    Advice to Senior ManagementMove to Michigan. Show the employees that you are committed to the long-term success of the company by putting some skin in the game. Hold yourselves to the same standards that you hold everyone else. Do a better job communicating change to the employees so that negative rumors don't run rampant and ruin morale. The CEO needs to get out of his office and spend time walking the floor and engaging with employees at every level.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Just being honest

    Account Sales Manager (Former Employee)
    Livonia, MI

    ProsYour peers are all really nice and more than willing to help out with whatever because they all know the managers can't help because they lack the knowledge to help.

    ConsTerrible company all around. Not one person in sales- besides managers and higher ups like their job (they like it because they do nothing) no exaggeration. Managers have no clue what they're doing. Almost to the point where it's sad how little they actually know. The only real help you will receive is from your peers. The pay is awful which they know and don't care. It's a stepping stone into the pharma industry so they think they can pay nothing and get away with it. Pricing is terrible which obviously makes it hard to sell product. The commission is paid off of gross profit and NOT revenue. You can sell $50,000 plus in a month and make less than $100 commission ($50,000 in sales is a pretty solid month for someone in their first year which is all anyone ever lasts-if that). They hire managers from the outside. The managers have never sold for Harvard so they have no idea what it's like or how to help you (again you will rely on your peers for everything). One real high up has no pharma experience and came from the lawn care industry? Ha. Which explains why he knows nothing and brings nothing to the table. Turnover is over 50%. They know this and don't care or try to fix any of these problems. The place is a joke. Not trying to bash the company because I'm sour or left on bad terms, I just want people to know what they're actually getting in to.

    Advice to Senior ManagementHa. They know what needs to be done. None of them care

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

    1 person found this helpful  

    Low pay, micro managed, and poor/inexperienced superiors

    Anonymous Employee (Former Employee)

    ProsCo-workers are great, and decent benefits.

    ConsYou're not going to know what you're getting into until you hit the sales floor. It's all smoke and mirrors during the hiring process. During training, you're probably going to think that the "top 100" "product advantage" and "bill over" are going to have pharmacies calling you and that it's going to be easy to get sales. Think again. Management won't tell you how much your commission really is (about 2$ an order) or how to do any of the everyday tasks that you're required to do. You're also going to have to rely on other co-workers for sales tips and just everyday tasks. Line managers won't know anything either since they were hired from the outside. In fact, all management positions are hired from the outside and they do not encourage growth from within. They are only there to babysit you and make sure you're on the phones, and to boost up your ego when you have a good day. Upper management isn't much better. Sales tactics change on a monthly basis without any direction or proven success. All of the accountability goes to the Sales representative and the blame is mostly on them. None of the trainers or managers have worked in pharmacy sales . "Were working on it" or "we'll look into it" will be a very common line you'll hear from management. Whether or not they do is a whole other issue.
    Training is pretty bad considering it's coming from people who never sold anything at Harvard before so they won't be able to tell you what a typical day at Harvard entails. The Leads are beat up too and have been called by multiple reps.

    In addition to that, prices are horrible across the board. They are 10% higher than the other competitors . Almost all the drugs are"price locked" meaning you cannot negotiate below a certain price. The locks are often too high for the market and they won't change. By the way, with all said you're not going to make over 38,000 your first year. For any generic pharmacy sales job it's well below market value. This job isn't going to make you rich.

    If you're new, know what you're getting into. They will attempt to brainwash you into thinking you can make money at this job, but there's a reason why the turnover is well over 50%.

    Advice to Senior ManagementInstead of inventing in managers to police your sales force on calls and plans, why don't you pay your employees a fair market wage?

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Great ambitions on a poor foundation. Fundamental business units are not solid which creates constant chaos.

    Manager (Former Employee)
    Livonia, MI

    ProsDiscount generic pharmaceuticals are about the only high point. Benefits decent to average.

    ConsSalary laggards. Less than you'll see elsewhere. High turnover in all areas means your job security in constant jeopardy.

    Advice to Senior ManagementFormalize and document processes to get business units working in harmony instead of dysfunction. If you want to play with the big boys of this industry, there is a lot of maturity to develop internally first.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Sales

    Inside Sales Representative (Former Employee)
    Livonia, MI

    ProsBenefits are pretty good. Co-workers are nice.

    ConsPay not so good. Do not advance from within. They would rather hire someone from outside, even from outside the industry to be managers.

    Advice to Senior ManagementEmployees feel like they are being over-managed. To much managment too little employees. Give employess some hope for advancemetnt.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    The Harvard Drug Group was a great experience for me I was able to further my knowledge and skillset for warehousing.

    Anonymous Employee (Former Employee)
    Livonia, MI

    ProsFlexible
    Rewarding for a job well done
    Great people to work with

    ConsAbility to perform in stressful situations without reinventing the wheel

    Advice to Senior ManagementTo be more proactive in situation than reactive and you will be able to achieve whatever goals placed before you.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for The Harvard Drug Group? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at The Harvard Drug Group reviews and ratings — including employee satisfaction and approval rating for The Harvard Drug Group CEO Jay Levine. All 9 reviews posted anonymously by The Harvard Drug Group employees.