The Hershey Company

  www.thehersheycompany.com
  www.thehersheycompany.com

The Hershey Company Reviews in Hershey, PA

Updated October 7, 2014
Updated October 7, 2014
175 Reviews
3.7
175 Reviews
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The Hershey Company President, CEO and Director John P. (J.P.) Bilbrey
John P. (J.P.) Bilbrey
76 Ratings

Review Highlights

Pros
  • Comments in older reviews about work-life balance no longer relevant (in 10 reviews)

  • Family-oriented company and great people to work with (in 9 reviews)


Cons
  • Work/life balance, relocations are necessary (in 11 reviews)

  • Always on the road as a retail sales rep over 300 miles per week (in 7 reviews)

More Highlights

48 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Supervisor in Hershey, PA
    Current Employee - Production Supervisor in Hershey, PA

    I have been working at The Hershey Company full-time (more than 5 years)

    Pros

    This company has a long tradition of fair treatment.
    Excellent benefits

    Cons

    Where I work id a factory. With all factory jobs you can plan to work long hours, off shifts and weekends.

    Advice to ManagementAdvice

    Hold all of your employees accountable. Not just the ones that work hard and produce.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk in Hershey, PA
    Former Employee - Front Desk Clerk in Hershey, PA

    I worked at The Hershey Company part-time (less than an year)

    Pros

    Picked up a lot of hours over the summer. Worked either first or second shift, never third. Coworkers were great. Free lunch/dinner everyday.

    Cons

    Like everything Hershey, the guests were either the best or worst part. Some guests are great. Others are terrible and will complain about everything.

    Advice to ManagementAdvice

    I would be nice to see some of the upper management once and awhile

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great work life balance with a promising company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Hershey, PA
    Former Employee - Engineer in Hershey, PA

    I worked at The Hershey Company as an intern (less than an year)

    Pros

    Taste testings are recommended, gym memberships included, dedicated workforce

    Cons

    You must like team projects.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Hershey Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit's Specialist in Hershey, PA
    Current Employee - Benefit's Specialist in Hershey, PA

    I have been working at The Hershey Company full-time (more than 8 years)

    Pros

    salary is comparable with benchmarks structures

    Cons

    very poor management that are not accountable

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Most stressful place on earth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hershey, PA
    Former Employee - Anonymous Employee in Hershey, PA

    I worked at The Hershey Company full-time (more than 10 years)

    Pros

    Well known company with many recognizable and successful brands. Pays good; different perks for different folks

    Cons

    No consideration for family; Lots of favoritism; company promotes dissension amongst employees by not being fair. Seniority doesn't mean anything... Jobs are NOT assigned on talent or performance either... Definitely the "buddy system". Also company keeps an upper hand by making employees sign forms that they don't necessarily agree to. Everyone keeps quiet for fear of losing their job :(

    Advice to ManagementAdvice

    Practice what you preach. If the work environment was portrayed honestly, it wouldn't be squeaky clean as you proclaim, it would be muddy...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great company to its employees; less so to contractors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server Administrator in Hershey, PA
    Former Employee - Server Administrator in Hershey, PA

    I worked at The Hershey Company as a contractor (more than an year)

    Pros

    From an IT-perspective, I appreciated that the company kept quite a bit of their IT-infrastructure in Pennsylvania. With that, their comes many decent projects to work on from an IT-perspective. I believe that the managers are capable and good at doing their jobs. Most of the employees in the organization seem willing and ready to perform their duties. Compensation, as a contractor, was lower than desired, but reasonable.

    Cons

    The problem with being a contractor here is that virtually NO ONE who is an employee is willing to trust you with much work. There is definitely a culture with contractors of, "Do a tremendous amount of work to maybe (in 3 years or so) become an employee." The company that puts most of the contractors at Hershey (System One) does a terrible job of representing you and your best interests. They seem to get involved only if Hershey's HR needs to be involved with an issue (not from personal experience, but rather seeing the situation unfold for someone else). Also, the training for some of the jobs that I performed for them did not exist. I was unimpressed with the management and co-workers that I had when I worked for their IT-infrastructure department. It was very easy to be overloaded with work and ignored when you needed assistance or backup.

    Advice to ManagementAdvice

    Quit the contractor game and invest in your company by hiring actual employees instead of playing the contractor game. A lot less value is placed on people at this institution when they are contractors.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Strong company, standard corporate structure, policies, benefits, & opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multiple in Hershey, PA
    Former Employee - Multiple in Hershey, PA

    I worked at The Hershey Company full-time (more than 3 years)

    Pros

    Large company. If you're willing to take the assignments in other cities or countries, you can advance over time.

    Cons

    Corporate structure with desire to maintain squeaky clean reputation makes it somewhat dull, although secure if you keep your head down.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Political and poor senior leadership in many departments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Hershey, PA
    Current Employee - Senior Manager in Hershey, PA

    I have been working at The Hershey Company full-time (more than 5 years)

    Pros

    Great performing company with a strong history of giving back to the community.

    Cons

    Certain senior leadership is incompetent and people are judged based on political maneuvering rather than ability, results, and strong management skills. Some of the most competent people have been restructured out of the company leading to an aggressive environment with no job security. This then leads to a lack of teamwork and people step on others in an attempt to protect their own jobs. Senior leadership rewards this type of behavior instead of trying to change it. Some departments are good places to work, but others such as Legal and HR are not.

    Advice to ManagementAdvice

    Work in eliminating the incompetency in the senior leadership ranks and work on fixing the corporate culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Stable company, great brands, not for high performers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Hershey, PA
    Former Employee - Team Leader in Hershey, PA

    I worked at The Hershey Company full-time (more than 5 years)

    Pros

    Very relatable and easy to connect with vision & brands. Stable environment with great job security - you feel as if you could work your entire career there. Base pay is excellent, and opportunity for overtime is abundant.

    Cons

    Manufacturing plants are not run in Lean or Total Productive Maintenance environment, leading to frequent unplanned breakdowns, increased waste, and ultimately an over-worked and frustrated workforce. With a job-secure environment comes the inability for managers to let go of underperformers. There is a lack of understanding of processes in the manufacturing facilities, and training (since there's no Lean or TPM) is often an unstructured practice of assigning new employees to shadow experienced employees for a short time. Bonus structure is severely trailing the market.

    Advice to ManagementAdvice

    Take the plunge and implement Lean or TPM in all of your facilities. However, make sure it is done with the proper financial resources and senior leadership support. If taken seriously at all levels of the organization, this will unleash tons of value and improve morale. Let the under performers go. Implement a proper training program at all levels of the organization. Invest resources to understand your processes in detail. Improve the bonus target, therefore aligning work performance with pay. Hershey is a good company, waiting to be a great company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Strong company handcuffed by inability to truly grow outside US

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Director in Hershey, PA
    Former Employee - Marketing Director in Hershey, PA

    I worked at The Hershey Company full-time (more than 8 years)

    Pros

    Many smart, hardworking employees who want to win and want to utilize a "team" approach. For the most part the employees care about each other which helps keep one motivated when you work lots of extra hours. Company pay very well but benefits, like medical, continue to be squeezed. Company has many strong brands and there is a desire to assure quality remains strong.

    Cons

    Environment is heavily process driven and decisions take an inordinate amount of internal alignment to things moving. Sr. Management has lost some sense of the optimal price/value within the category and competition is starting to win. The total business is often challenged as the desire to expand globally does not work with the U.S. being the sole profit driver. Thus, the core business is always getting asked to do more with less.

    Advice to ManagementAdvice

    Focus more on long term vision than the need to impress wall street each quarter. Add more U.S. supporting resources to help sustain profitable growth instead of overstaffing/spending in global markets that will take years to even achieve small profits.

    Recommends
    Neutral Outlook
    No opinion of CEO

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