The Hershey Company

  www.thehersheycompany.com
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The Hershey Company Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

3.6 148 reviews

93% Approve of the CEO

The Hershey Company President, CEO and Director John P. (J.P.) Bilbrey

John P. (J.P.) Bilbrey

(61 ratings)

74% of employees recommend this company to a friend

Review Highlights

Pros
  • Comments in older reviews about work-life balance no longer relevant(in 10 reviews)

  • Family-oriented company and great people to work with(in 8 reviews)


Cons
  • Difficult to maintain work life balance(in 8 reviews)

  • Always on the road as a retail sales rep over 300 miles per week(in 7 reviews)

148 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Great company, not very challenging.

    Anonymous Employee (Former Employee)

    ProsThey have a great support system. The executives are very motivating. The training was excellent. Even though I was out in the field, I never felt alone.

    ConsAmazing company. The work wasn't as challenging as I want. The day-to-day work could get very monotonous. The part time positions do not have any upward advancement available.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Great Company but has flaws

    Retail Sales Merchandiser (Former Employee) Irving, TX

    ProsAt the time my position as an RSM was great. Responsible for my own territory. Loved being in the field.

    ConsPart-time work started to come home with me. Did not like that. Procedures and policies kept changing back and forth as to what we were supposed to do in the field-- i.e. exchanging expired candy versus new product.

    Advice to Senior ManagementListen to the field reps who know know what the key decision makers need/want.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Political and poor senior leadership in many departments.

    Senior Manager (Current Employee) Hershey, PA

    ProsGreat performing company with a strong history of giving back to the community.

    ConsCertain senior leadership is incompetent and people are judged based on political maneuvering rather than ability, results, and strong management skills. Some of the most competent people have been restructured out of the company leading to an aggressive environment with no job security. This then leads to a lack of teamwork and people step on others in an attempt to protect their own jobs. Senior leadership rewards this type of behavior instead of trying to change it. Some departments are good places to work, but others such as Legal and HR are not.

    Advice to Senior ManagementWork in eliminating the incompetency in the senior leadership ranks and work on fixing the corporate culture.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Stable company, great brands, not for high performers

    Team Leader (Former Employee) Hershey, PA

    ProsVery relatable and easy to connect with vision & brands. Stable environment with great job security - you feel as if you could work your entire career there. Base pay is excellent, and opportunity for overtime is abundant.

    ConsManufacturing plants are not run in Lean or Total Productive Maintenance environment, leading to frequent unplanned breakdowns, increased waste, and ultimately an over-worked and frustrated workforce. With a job-secure environment comes the inability for managers to let go of underperformers. There is a lack of understanding of processes in the manufacturing facilities, and training (since there's no Lean or TPM) is often an unstructured practice of assigning new employees to shadow experienced employees for a short time. Bonus structure is severely trailing the market.

    Advice to Senior ManagementTake the plunge and implement Lean or TPM in all of your facilities. However, make sure it is done with the proper financial resources and senior leadership support. If taken seriously at all levels of the organization, this will unleash tons of value and improve morale. Let the under performers go. Implement a proper training program at all levels of the organization. Invest resources to understand your processes in detail. Improve the bonus target, therefore aligning work performance with pay. Hershey is a good company, waiting to be a great company.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Retail Sales Rep

    Retail Sales Representative (Former Employee)

    ProsCompany car, lots of benefits and perks

    Consno personal growth, talked down to

    Advice to Senior ManagementInstead of reading a power point to new employees, create more hands on, interactive training tools.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    The Hershey Sales Force: Experts in their field, climbing the ladder is very challenging

    Retail Sales Representative (Current Employee) Westbury, NY

    ProsOverall great company, strong brand and reputation. Sales Force get great benefits, healthcare, 401k, company car, gas reimbursement, bonuses, etc. If you willing to give the company your all, than you may have the potential for promotions.

    ConsRelocation is requirement for any Sales job within Hershey. Usually the expectation for entry level Retail Sales Representative is at least 100 miles away from your home. Every promotion requires a relocation. The day to day work gets redundant and tiring. If you have the mental will power to commit yourself to this company, than maybe you'll have a chance to move up. If not, this isn't the job for you.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

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    Great career development

    Retail Sales Representative (Current Employee) Wausau, WI

    ProsGreat opportunity to build business acumen. Fun team atmosphere. Great insurance. Competitive salary. Ability to be promoted in several areas after a short period in entry level.

    ConsThere isn't a lot for the Cons list. Having discount on candy would be nice. Other than that this company is great.

    Advice to Senior ManagementHave more availability to advance without relocation

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Approves of CEO

     

    A good place to work with room for improvement

    Retail Sales Representative (Current Employee) Dallas, TX

    ProsBenefits, pay, time off/company holidays
    payment
    culture of team members depending on team
    rem meetings- day out of retail to spend learning upcoming programs and be with team members
    csr events
    some districts have overnights before REM meeting for team building
    autonomy
    depending on person- there is a work life balance...

    Consyou sometimes inherit a store that has weak management and employees so you become the person working all candy and programs out of back room.
    everything is a prioritiy therefore nothing is a priority....
    sku proliferation
    not enough time to get work done unless you want to work optional 55 hours a week...you may physically be able to get work done, but the store doesn't allow it or you can't get your work done as you have to work with stores.
    the retail environment- especially walmart.
    Rude and unprofessional store managers.
    Hershey's internal promotion process.

    Advice to Senior Managementchange the interview process. shrink the candidate pool and send out an email with yes or no- if you don't make an interview, manager will follow up with feedback.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Strong company handcuffed by inability to truly grow outside US

    Marketing Director (Former Employee) Hershey, PA

    ProsMany smart, hardworking employees who want to win and want to utilize a "team" approach. For the most part the employees care about each other which helps keep one motivated when you work lots of extra hours. Company pay very well but benefits, like medical, continue to be squeezed. Company has many strong brands and there is a desire to assure quality remains strong.

    ConsEnvironment is heavily process driven and decisions take an inordinate amount of internal alignment to things moving. Sr. Management has lost some sense of the optimal price/value within the category and competition is starting to win. The total business is often challenged as the desire to expand globally does not work with the U.S. being the sole profit driver. Thus, the core business is always getting asked to do more with less.

    Advice to Senior ManagementFocus more on long term vision than the need to impress wall street each quarter. Add more U.S. supporting resources to help sustain profitable growth instead of overstaffing/spending in global markets that will take years to even achieve small profits.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    change without clear direction

    Project Manager (Current Employee) Hershey, PA

    Proslarge local company with ok reputation

    Consweak leadership without clear direction, do not promot from within

    Advice to Senior Managementpromot from within

    Yes, I would recommend this company to a friend

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