The Home Depot Reviews

Updated August 25, 2015
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3.1
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The Home Depot President & CEO Craig Menear
Craig Menear
5 Ratings

Pros
  • The pay allows part time workers to survive at below poverty levels (in 254 reviews)

  • Good benefits (we wil see what the new BCBS plan holds) (in 225 reviews)

Cons
  • days per week - So bad work/life balance (in 170 reviews)

  • benifits are minimal for part time employees (in 282 reviews)

More Pros and Cons

52 Employee Reviews

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  1. Helpful (1)

    Part Timers (PTs) are less fortunate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty Sales Associate in San Diego, CA
    Former Employee - Specialty Sales Associate in San Diego, CA

    I worked at The Home Depot part-time (Less than a year)

    Pros

    All new associates, part timers included, are given paid and adequate computer training on store's systems; entry level pay is higher than prevailing minimum wage; except for some, workers are generally friendly and helpful; mentors are assigned to new associates.

    Cons

    Computer training is necessary to familiarize new employees/PTs. However, it is quite different when one is already on the actual job, especially where you are in the midst of a number of customers, various situations (not included in the computer training), and challenging circumstances. It makes you feel embarrassed and humiliated when something new crops up. This is especially so when the mentors assigned to you are not around or busy with another customer. These mentors are so focused on their customers and will let you die in shame. Also, while some associates are inherently or taught to be extra-nice to customers, other associates are not generous enough to even smile at customers, more so at new PTs. Moreover, ASMs who do not know the nature of other Department's job are prone to lash out at a PT without thinking that PTs are not around everyday. PTs are always at the bottom list when it comes to job scheduling - less hours and are even sent home due to budgetary reasons, Some FTs are nice enough to take a leave though and donate their manhours to some PTs. PTs are not only given less hours but less benefits; thus, the high turnover rate. Performance are assessed for possible pay increase but not for promotion to higher level, i.e. supervisor, ASM, etc. Associates have to apply for the position. Likewise, becoming a full time associate is not also based on performance, somebody has to fight it out for you.

    Advice to Management

    PTs should be given enough manhours with the mentors, not OJTs, to provide more confidence to new associates. Note that PTs have less hours and are only present 3-4 days a week. Not only applicant's experience, HR should also consider assessing a prospective employee's personality if they are tailored to be a customer oriented person and a friendly co-worker. While it is understandable that PTs are given less benefits, Management should somehow also consider the high turnover rate. Ultimately, training overhead becomes expensive as well. Also, Management might want to consider establishing some performance metrics to bring a deserving associate to higher level.

    The Home Depot Response

    Aug 3, 2015 – Client Partner

    Thank you for your feedback. At The Home Depot, we strive to provide an environment where associates feel they’re valued, treated fairly, and respected. Taking care of our people is one of our core ... More


  2. Helpful (1)

    The Home Depot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in San Diego, CA
    Current Employee - Customer Service Associate in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time

    Pros

    Allow flexible working hours for employees

    Cons

    Value of employees not consistently reflected in pay.

    Advice to Management

    Ensure adequate managers are staffed each day.


  3. Great First Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in San Diego, CA
    Former Employee - Cashier in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Home Depot part-time (Less than a year)

    Pros

    As a first time job this is the best because you learn a lot about construction as well as develop some customer service skills.

    Cons

    The Salary is on the low in and non-negotiable.


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  5. Its good for the good and bad for the not good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hardware Sales Associate in San Diego, CA
    Current Employee - Hardware Sales Associate in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    Good benefits, decent pay. good for a mean while job.

    Cons

    Heavy lifting, a lot of work

    Advice to Management

    show more love to associates, especially on associate appreciation day!

    The Home Depot Response

    Jun 19, 2015 – Client Partner

    Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking ... More


  6. Decent job out of high school

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in San Diego, CA
    Current Employee - Cashier in San Diego, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at The Home Depot part-time

    Pros

    Better pay for cashier than most retail places

    Cons

    nothing too different than typical retail

    The Home Depot Response

    Jun 8, 2015 – Client Partner

    Thank you for your review. Retail associates are the face of The Home Depot for the thousands of customers who walk through the doors each day. As a retail associate you can expect to interact in a ... More


  7. Helpful (1)

    specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in San Diego, CA
    Current Employee - Sales Specialist in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at The Home Depot full-time (More than 8 years)

    Pros

    Family oriented environment. Employees knowledgeable about product.

    Cons

    Pay is not enough for extensive work involved. Communication is bad.

    Advice to Management

    Pay is important.


  8. Helpful (1)

    Great people terrible company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pro Account Sales Associate in San Diego, CA
    Former Employee - Pro Account Sales Associate in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Home Depot full-time

    Pros

    The co workers you meet become family

    Cons

    Pennies are the only pay increase and its once per year. But the responsibilities keep piling on.

    The Home Depot Response

    Jul 7, 2015 – Client Partner

    Thank you for sharing your review. We understand that our associates are the key to our success. We pay competitive rates and strive to create an environment where all associates feel they are ... More


  9. Helpful (1)

    Freight Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in San Diego, CA
    Former Employee - Associate in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Home Depot (Less than a year)

    Pros

    Benefits are great for the full time employee.

    Cons

    Poor pay and small hours

    Advice to Management

    Pay your employee's more

    The Home Depot Response

    Jul 3, 2015 – Client Partner

    Thank you for sharing your review. We understand that our associates are the key to our success. We pay competitive rates and strive to create an environment where all associates feel they are ... More


  10. operations associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Room Associate in San Diego, CA
    Former Employee - Computer Room Associate in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at The Home Depot full-time (More than 10 years)

    Pros

    Decent pay. Good benefits for full time associates.

    Cons

    Often short staffed and they cut hours during holiday season and first part if the year. If you dont have vacation time to use up yourppaycheck is going to hurt.

    Advice to Management

    Hire better. Pay is get what you pay for. Too many favorites.


  11. Helpful (1)

    they could offer more sales tools to peak customers interest....poor management poor schedule of hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Generator in San Diego, CA
    Current Employee - Lead Generator in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Home Depot part-time (More than a year)

    Pros

    lots of freedom good work envirionment

    Cons

    not allowed in mill works where I would get 90% of leads

    Advice to Management

    give lead generator freebies or discounts to hand out to customers instead of offering nothing for their information

    The Home Depot Response

    May 28, 2015 – Client Partner

    Thanks for taking the time to share your comments. We have shared your feedback with others. Our associates are encouraged to adopt and adapt good ideas from others, and initiate creative and ... More



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