The Home Depot Reviews in San Jose, CA

Updated June 26, 2014
Updated June 26, 2014
4,799 Reviews

3.3
4,799 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Home Depot Chairman and CEO Frank Blake
Frank Blake
3,021 Ratings

Review Highlights

Pros
  • They are one of few companies today that provide part time employees with benefits (in 209 reviews)

  • There were some good benefits for part-timers, such as a discount on your cell phone bill (in 190 reviews)


Cons
  • No work/life balance, so be ready to not see your love ones how you might like to (in 135 reviews)

  • Now they mostly hire only part time that offers very little in the way of benifits (in 241 reviews)

More Highlights

24 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Jose, CA
    Former Employee - Sales Associate in San Jose, CA

    I worked at The Home Depot full-time for more than a year

    Pros

    people are nice and helpful and it is a good atmosphere to work in for person looking to move up and build a career over time that one could advance and grow in

    Cons

    gets really busy at times but that is a good thing to make the day go by quickly. Be nice if they had more training done from within to learn more and advance within the company

    Advice to ManagementAdvice

    more training from within

    Recommends
    Neutral Outlook
    No opinion of CEO

    The Home Depot Response

    Jul 3, 2014Client Partner

    Thank you for your review. Retail associates are the face of The Home Depot for the thousands of customers who walk through the doors each day. As a retail associate you can expect to interact in a ... More

  2.  

    Fast pace continued change in business and customer base makes a unique environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  San Jose, CA
    Current Employee - Customer Service Associate in San Jose, CA

    I have been working at The Home Depot part-time for more than 8 years

    Pros

    Great customers both professional and average people make the culture quite amazing to work with. I never find a dull moment in meeting or exceeding a great experience.

    Cons

    I think the political side of the company can be oppressive if one wants to be recognized in performance, it is somewhat biased by the same associates being rewarded for only doing the job they are paid to do, thus many of the same persons are over rated while others are under rated.

    Advice to ManagementAdvice

    To equally share training and mentoring all associates is essential. Performance developing by updating new system operations and tools to all instead of few favored ones goes a long way in team performance in a profit sharing company. I think support from managers can be the best and I have seen it at its least when they groom others to look better than their actual performance is obvious to those who work beside them.

    Recommends
    Positive Outlook
    Approves of CEO

    The Home Depot Response

    Jun 6, 2014Client Partner

    Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking ... More

  3.  

    Great second job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Team  in  San Jose, CA
    Former Employee - Stock Team in San Jose, CA

    I worked at The Home Depot part-time for less than a year

    Pros

    Fun environment
    Friendly management
    Managers did not micromanage

    Cons

    Low pay
    Not much room to advance

    Recommends
    Positive Outlook

    The Home Depot Response

    Nov 12, 2013Client Partner

    Thank you for sharing your review. Our associates are key to our success. We strive to create an environment where all associates feel they are respected, their contributions are valued and they have ... More

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  5.  

    I've learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  San Jose, CA
    Current Employee - Customer Service Representative in San Jose, CA

    I have been working at The Home Depot part-time for more than a year

    Pros

    Lot of benefits, lot of opportunities, chances of grow, open positions all the time, lot of awards, events, fundraisers, bonuses, cash awards, parties,

    Cons

    Customers expect too much from you, need to take lot of training, lot of technical words, sometimes managers careless, deal with customer nonsense. Raise don't occur often if you do not ask for one, really strict about attendance.

    Advice to ManagementAdvice

    Sometimes there's no impartially between employees

    Recommends
    Positive Outlook
    No opinion of CEO

    The Home Depot Response

    Jul 16, 2013Client Partner

    Thank you for your review. We strive to provide excellent customer service. In the stores you’ll have thousands of customers every day with all kinds of questions. You have to know the store layout ... More

  6. 1 person found this helpful  

    More work, not worth the pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser  in  San Jose, CA
    Former Employee - Merchandiser in San Jose, CA

    I worked at The Home Depot full-time for more than 3 years

    Pros

    40 hours a week. Sometimes you would work in teams, so I got to meet some interesting people.

    Cons

    When I first started working I didn't understand what a merchandiser did. After a couple of days I had mastered the job. In this position there wasn't a high chance of being promoted or even getting a raise. I hardly call a $0.23 for working a year a raise. You pretty much did everything store associated did, but more. We restocked, set up displays, clean, and do customer service. All this work starting at 5am, not worth it.

    Advice to ManagementAdvice

    Higher people that can do the job,.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    The Home Depot Response

    Aug 23, 2013Client Partner

    Thank you for the hard work and dedication you provided to The Home Depot. We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we ... More

  7.  

    can be a fun place to work, lots of learning, but pay is low and work environment dictated by local mgrs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Supervisor  in  San Jose, CA
    Former Employee - Department Supervisor in San Jose, CA

    I worked at The Home Depot full-time for more than a year

    Pros

    I really enjoyed working with a lot of the people at Home Depot. There is a great deal to learn from people who have learned so much and know so much. There is the ability to learn a whole lot in a bunch of different departments.

    Cons

    I have a college degree and had a white collar job before and this place just didn't fit well for me. It felt like working in the military. The way stores were managed felt like I had joined bot camp. Management were fanatics about showing up exactly on time and making sure that no one ever complained about tiny issues. I often felt micro managed on silly stuff. Most people are brought in on a part time basis. There is no control over scheduling.

    Advice to ManagementAdvice

    be nice to have a more rounded way of reviewing employee's performance.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Home Depot Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  San Jose, CA
    Current Employee - Sales Associate in San Jose, CA

    I have been working at The Home Depot part-time for less than a year

    Pros

    Good place to work. Friendly people. Flexible work hours and there is a willingness on the part of the company to work around your schedule, especially if you have another job.

    Cons

    Never enough associates on the floor to provide customer service in every department.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at The Home Depot

    Pros

    home depot is a great company. it has a lot of flexiblity in terms of departments and jobs. it has good benefits for their employees. the environment is easy and fun to work.

    Cons

    the pay isn't going to be great if you work at home depot. if you stay there long enough you might make it to manager and that may pay better.

    Advice to ManagementAdvice

    the compnay itself is run pretty well. i have no complaints about their management and leadership. although their training programs are a bit strenuous. overall not as bad as some of the other companies

    Recommends
    Approves of CEO
  10.  

    Was a nice, friendly place to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cashier  in  San Jose, CA
    Former Employee - Cashier in San Jose, CA

    I worked at The Home Depot

    Pros

    *Co-workers were like family, everyone was so considerate and friendly towards one another.
    *Certain managers would "have your back" when issues would arise between you and a customer or you and another co-worker.
    *There were times when I did not feel as if I was going to "work" but rather a place to meet my friends.
    *They give you enough time to train in other dept's.

    Cons

    *Management does not really care for their associates they are only concerned with sales and love to gossip in the office.
    *"The customer is always right" Ha! yeah right!
    *Quarterly raises sucked..I knew some ppl who were getting $1.00 raises and what did I get? $0.10! I was a very hard worker too.

    Advice to ManagementAdvice

    Stop acting as if you are in highschool and start acting like professional managers out there in the real world. This is not a place to "socialize" but rather a place to professionally work and help our customers.

    Recommends
  11.  

    Home Depot - Love/Hate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Department Supervisor - Specialty  in  San Jose, CA
    Former Employee - Department Supervisor - Specialty in San Jose, CA

    I worked at The Home Depot

    Pros

    The people were the main reason I loved working at the home depot. the lot, cashiers, associates and the DH staff at my store were a family. the asms and store manager were the best group I had ever seen assembled, they were the ones that opened my store.

    Cons

    The original store manager and asm team of 4 were the best crew I have EVER worked with. Our store of 9 DH's and management staff of 5 surpassed all statistics and expectations in our district of 9 stores. But corporate wanted to spread the management team out to under performing stores and let what we called "old management" run our store into the ground.

    Advice to ManagementAdvice

    listen to the staff, don't be blinded by what the store manager says. look at the things he/she wants to lead you way from. it could save the careers of your strongest people and the store morale.

    Recommends
    Approves of CEO

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