The J. M. Smucker Company Reviews

Updated September 1, 2015
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3.8
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Richard K. Smucker
41 Ratings

Pros
  • Smucker offers a nice work/life balance and good benefits (in 5 reviews)

  • Great benefits and perks for employees (in 5 reviews)

Cons
  • Orrville is in the middle of no where (in 3 reviews)

More Pros and Cons

97 Employee Reviews

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  1. Top-notch Northeast Ohio Employeer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    "Thank you for a job well done" is genuine and true to the culture Visibility and strength of leadership team Communication - excellent about being clear, getting employees and teams together often Strong, healthy brands with excellent market position Commitment to innovation/long-term growth Investment in employees - top-notch content from the leadership & employee development teams, willingness to send you to job-specific conferences for growth

    Cons

    Rapid growth requires a willingness creates turbulence due to necessary change(s) Sometimes conservative nature hinders willingness to take risks


  2. Not all its cracked up to be.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Orrville, OH
    Current Employee - Technician in Orrville, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The J. M. Smucker Company full-time (More than 8 years)

    Pros

    The company campus provides many amenities like child care, fitness facility, and a nice cafeteria (all at a cost of course).

    Cons

    If you don't have a collage degree then plan on getting treated badly, apparently they're the only ones that enjoy spending time with their families. If you want a job that you can live at then this is the job for you. According to management its cheaper to work us to death than it is to staff the plant the way it should be. As for insurance, it just keeps getting worse and worse each year!!! And as for management, if you find one you respect rest assured they won't be there long.

    Advice to Management

    Bring back the old management that the employees respected. Remember, if you respect us we will respect you........that's how you get the most out of your employees!!!!


  3. Love this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Have been with them for a long time and they treat employees well

    Cons

    Growing pains with current acquisition

    The J. M. Smucker Company Response

    Aug 20, 2015 – Corporate Communications Representative

    Thank you for your feedback. As our Company continues to pursue growth , our focus remains on the growth and development of our people. Your comments will be shared internally.


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  5. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great culture, people management and system.

    Cons

    Nothing that I can think of at the moment.


  6. Regional Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great people, secure company, great products, solid brand foundation

    Cons

    risk averse company, lots of red tape due to size


  7. Love working for Smuckers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are amazing, it is a low-stress environment, and everyone is happy to come to work.

    Cons

    You will gain 15lbs working here because there is food everywhere.


  8. Helpful (8)

    Be careful before accepting a position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Orrville, OH
    Former Employee - Manager in Orrville, OH
    Doesn't Recommend
    Neutral Outlook

    I worked at The J. M. Smucker Company full-time (More than 8 years)

    Pros

    Great amenities are being added at the Corporate campus - on-site child care, fitness facility, a great cafeteria. The facilities are wonderful and very comfortable to work in.

    Cons

    Too much attention is given to the corporate campus and not enough at the plant level. It is difficult to travel to the plants and see what their surroundings look like versus at the corporate level. Be careful before accepting a job here, there is a reason so many things are on-site, they don't want you to be home with your families. If you leave at 5:00 you are frowned upon for leaving early, management says they care about work life balance, but they don't. You have to fit a certain image for them to allow you to move up within the Company and you have to put in the hours, so if you love spending a lot of time at work then this might be a good fit for you.

    Advice to Management

    Go back and remember what the culture was like prior to the Folgers acquisition, the Company changed a lot after that. You have employees in management positions that should not be and I saw a lot of good employees leave because of that. You move people into other management positions to give them another chance, but you lose good talent when you do things like that because it feels like you are rewarding bad management by keeping them employed. Learn to allow employees to actually have a work life balance. You shouldn't expect employees to work the hours they do, especially in the plant.


  9. Great job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics in Orrville, OH
    Current Employee - Logistics in Orrville, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The J. M. Smucker Company full-time

    Pros

    Have been working with company more than 4 years now. Love the culture and people, company keeps growing which provides more opportunities for promotion and development.

    Cons

    Most everyone is nice and good to work with but like any other company there is always one or two not so good people.

    Advice to Management

    Make sure to continue to uphold the company values as the company grows and culture keeps evolving.

    The J. M. Smucker Company Response

    Aug 20, 2015 – Corporate Communications Representative

    Thank you for your feedback and your dedication to The J.M. Smucker Company. We're happy to hear you enjoy your employment with our Company!


  10. Marketing Analyst

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at The J. M. Smucker Company full-time

    Pros

    Great company culture with best in class practices. Opportunity to move onto other brand teams. Supportive coworkers and collaboration across departments.

    Cons

    Could have more uniformity in procedures across SBAs.

    The J. M. Smucker Company Response

    Jul 31, 2015 – Corporate Communications Representative

    We appreciate your comments and will share your review with our internal teams!


  11. process engineer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The J. M. Smucker Company full-time

    Pros

    decent pay good company good benefits good relocation

    Cons

    long hours decent company bad attitudes poor resources



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