The Learning Lab Reviews

Updated August 28, 2015
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Pros
  • The working environment is awesome, colleagues are nice and the organizational structure is flat and the senior managers are very approachable (in 6 reviews)

  • Good pay even for interns and fresh graduates (in 5 reviews)

Cons
  • Relief teaching extremely haphazard with teachers being called upon last minute (in 5 reviews)

  • This leads to an extremely high turnover rate as employees eventually get fed up and leave (in 5 reviews)

More Pros and Cons

70 Employee Reviews

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  1. Great teaching experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The company provides various workshops to train newcomers, curriculum teams are willing to openly consider teachers' opinions, nice working environment overall.

    Cons

    Last minute covers can be rather stressful.


  2. Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    High salary, flexible work schedule

    Cons

    Work you dry as much as they can

    Advice to Management

    Great job raking in the cash


  3. Helpful (3)

    Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay compared to other student intern jobs in Singapore. Nice working environment, everything is well designed and clean Most students are courteous and fun to be around. Managers are welcoming and approachable. Young workforce.

    Cons

    Front desk work and managing relationship with parents can be stressful. Expect to get screamed at alot. As it is in the service industry, expect to work on either Saturday or Sunday.

    Advice to Management

    Get more feedback on the ground and listen to the people on the ground more.


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  5. good pay, little satisfaction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Learning Lab full-time

    Pros

    - pay is higher than market rate - fun people to work with, very young colleagues, so most people get along well with each other

    Cons

    - unclear job description due to lack of organisational structure - most colleagues are very young, so there is a lack of proper learning curve - the only thing worth staying is the love for children, which can be stifled due to bad planning and frustrations with management

    Advice to Management

    -an expanding organisation requires more trust in your employees. Micromanaging creates much stress and distrust. As teachers, we are encouraged to be nurturing towards the children we come in contact with. I believe the management can build that culture of encouragement more than correction too.


  6. Poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist Teaching Associate in Singapore (Singapore)
    Current Employee - Specialist Teaching Associate in Singapore (Singapore)
    Recommends
    Positive Outlook

    I have been working at The Learning Lab full-time (More than a year)

    Pros

    Flexible timings and wonderful kids. Sure there are handfuls of nightmare students but overall, you grow to love all of them. Schedules are flexible and no micro managing of bosses. You manage your own time.

    Cons

    Workloads are unpredictable. No system in allocating responsibility and it is based mainly on saliency to management. A lot of fancy superficial benefits with no real welfare for the well being of teachers. Unprofessional behaviour as management or operations may even call your HOME to look for you. Teachers are also given very different pay structures. Some with AL, some without. Some with floorings (min pay for min headcount) and some without. They bank on your ignorance and hope you settle for the least and do not care about offering you what you deserve or what the norm is. It is up to you to do your HW and milk information to your advantage.

    Advice to Management

    Listen to the ground. A lot of unhappiness stems from the inability of management to understand and empathise with teachers workload and need for work life balance. There is no transparency. If you want staff to stay, clearly map the structures and benefits that will encourage us to work towards it.


  7. Helpful (1)

    Full-tilt all the time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Novena (Singapore)
    Former Employee - Anonymous Employee in Novena (Singapore)
    Recommends
    Neutral Outlook

    I worked at The Learning Lab full-time (More than 5 years)

    Pros

    Full corporate benefits ever since they were bought over by a new investor. Discounts at telcos, free GP visits at panel doctors etc. Workforce is largely sophisticated and worldly, with an intellectual bent (for the English department) or downright wacky (for branding). Unlike a regular tuition centre that can coast along for years on reputation and a library of previous materials, TLL is continually coming up with new projects which mean employees can take ownership of a project from conceptualisation to launch, with input from other colleagues and departments.

    Cons

    Need to watch the bottom line at all times. Again, this became more obvious after the sale to a new investor. This doesn't mean penny-pinching, but employees are expected to continually come up with new ideas and products. Many employees will have more than one role - management and teaching, or curriculum and teaching. Sometimes there isn't enough time to carry out both roles to our own high standards.

    Advice to Management

    As non-teaching staff, I did not have much trouble with management. Teaching staff may feel differently. I've seen many of the younger teachers leave very quickly.


  8. Great work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at The Learning Lab full-time

    Pros

    Great working environment, can be fast paced, great for those who are passionate about teaching and those who love kids.

    Cons

    The fast growth creates a fast paced environment which is exciting but may not be supported by similar growth in resources, which can be challenging for employees.

    Advice to Management

    Cant advise as management or management style has probably changed since I worked at learning lab. Its a relatively young company, lots to learn and grow.


  9. A dynamic and fun environment!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist Teaching Associate in Singapore (Singapore)
    Current Employee - Specialist Teaching Associate in Singapore (Singapore)
    Recommends
    Positive Outlook

    I have been working at The Learning Lab full-time (More than a year)

    Pros

    Very dynamic and fun environment because most of the staff are quite young. Colleagues are great, because we have common interests, and everyone is generally nice, maybe because this is a school after all. Work itself can be quite challenging because management tries to “stretch” everyone. Hmmm… can be a con too, I guess, depending… But I think there’s a lot of space and opportunity for learning and personal growth.

    Cons

    Sometimes things get thrown at you and you are expected to perform. And working OT is quite normal, although can claim off in lieu, subject to approval.

    Advice to Management

    To have more external training for teachers in addition to the current training program.


  10. Helpful (1)

    A place full of lovely, warm people with a passion for what they do

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Employee In Operations
    Current Employee - Full Time Employee In Operations
    Recommends
    Positive Outlook

    I have been working at The Learning Lab full-time (More than 3 years)

    Pros

    - I've worked in a previous organisation before joining TLL and I must say one of the best things about this company is that there is hardly any politics, at least in my department. So, you don't have to worry about silly things like people backstabbing you. - You can learn a lot from the people around you - they are patient in coaching you, guiding you up the curve, and the more senior members of staff, be it teachers or management, are generally friendly and helpful. - A lot of people here have interesting life experiences, and seek adventure. They always have some cool life advice to share, some exciting anecdotes to offer, and quite a few teachers I interact with are intelligent, passionate, hardworking, and genuinely care for their kids. It's quite inspiring to be around people like that. - The work environment is always fast moving, making it far from mundane. - Pay and staff benefits are decent, and more measures are currently being introduced to increase staff welfare. - Work / life balance - work hours are quite flexible, and you can easily switch your off days in Operations. The flexible working hours also allows you time to do your own thing - run errands in the mornings, take some classes outside of work etc.

    Cons

    - Lack of transparency with management. However, this is gradually improving and the management team have shown that they are taking feedback into consideration and are making changes in the frequency of communication. - Communication channel between teachers and management is not the most robust. It can be further improved.

    Advice to Management

    To work on motivating staff - perhaps some incentives and encouragement, no matter how small, can go a long way in letting someone see that they are appreciated. - Clearer explanation to staff about career track - right now, some do not clearly see where they can go or what job progression entails. - More communication between teachers and HR/management so that everyone is on the same page.


  11. rytuuui gtuyiu

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    yery good company for all

    Cons

    no cons at all good



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