The MENTOR Network

www.thementornetwork.com
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The MENTOR Network Reviews

Updated February 26, 2015
Updated February 26, 2015
190 Reviews
2.4
190 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The MENTOR Network President and Chief Executive Officer Bruce Nardella
Bruce Nardella
26 Ratings

Review Highlights

Pros
  • Great mission - the company does good work when it comes to serving people with disabilities (in 7 reviews)

  • Great people to work with and there is opportunity to grow (in 6 reviews)


Cons
  • They are paying new hires more than people working there for years with no raises (in 13 reviews)

  • No raises to reflect the cost of living (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great for college students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DSP in Brandon, FL
    Former Employee - DSP in Brandon, FL

    I worked at The MENTOR Network full-time (less than a year)

    Pros

    Flexible scheduling and getting into the company is easy! Simply stop by the office and you will be interviewed by the top bosses

    Cons

    People who work in the field are often unhappy and can make working in the homes horrible. Heavy lifting without proper training

    Advice to ManagementAdvice

    Focus on hiring college students that are willing to work hard for the company

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Loved the clients dearly, but compensation was not in line with the level of responsibility required for the position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Coordinator in Saint Paul, MN
    Former Employee - Program Coordinator in Saint Paul, MN

    I worked at The MENTOR Network full-time (more than a year)

    Pros

    Making a difference
    Individuals served were fantastic to work with
    Flexible work schedule
    Nice coworkers
    Good support from management

    Cons

    Compensation is lacking
    Responsibilities too high for compensation
    Staffing always a problem
    Easy to let work/life balance slip away

    Advice to ManagementAdvice

    Increase compensation to reduce high turnover rates

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse in Daytona Beach, FL
    Current Employee - Nurse in Daytona Beach, FL

    I have been working at The MENTOR Network

    Pros

    Great staff to work with, helpful. Work as a team.

    Cons

    No problems . No complaints.

    Advice to ManagementAdvice

    No problems with management, good rapport. No suggestions.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    They have corporate mind set that leaves you feeling like just a cog in the wheel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Service Professional in Manitowoc, WI
    Current Employee - Direct Service Professional in Manitowoc, WI

    I have been working at The MENTOR Network

    Pros

    They have some very good benefits. The pay you get is similar to other companies of the same services.

    Cons

    The corporate mindset is hard to get used to . It seems they train their management to take a top down approach rather than serving the clients as individuals.

    Advice to ManagementAdvice

    Please take time to find out what each client needs and how they need to be helped to live the best life that is possible for them in our facilities.

    Doesn't Recommend
    Positive Outlook
  6.  

    Positive in the consultant role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The MENTOR Network (more than 5 years)

    Pros

    Flexibility, recognition, appreciation, timely response to invoices, mission statement has focus on consumer well-being

    Cons

    Middle managers so busy they have little time to devote to employee growth

    Advice to ManagementAdvice

    Increase awareness that quality service delivery will result in more profits in the long run

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great people, poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Boston, MA
    Former Employee - Marketing in Boston, MA

    I worked at The MENTOR Network full-time (more than a year)

    Pros

    I met wonderful people during my time at TMN and the company's mission is meaningful. I worked in the corporate office, so I was not in the field on a daily basis.

    Cons

    Company leadership. The current and former CEOs are great, but because it is a for-profit company the bottom line is profit. Many issues are ignored and brushed under the carpet. Employee satisfaction is not ever taken into account by leadership. High turnover rate in both the corporate office and the field.

    Advice to ManagementAdvice

    Listen to the feedback of employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    I haven't enjoyed this experience due to low pay, poor management, terrible benefits, poor working conditions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The MENTOR Network

    Pros

    I live close to work and have a balance between work and home life.

    Cons

    The benefits are almost non existent and work environment leaves much to be desired.

    Advice to ManagementAdvice

    Increased pay and benefits along with more positive feed back to employees would be appreciated.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Residents are great. Management sucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Support Professional in Superior, WI
    Current Employee - Direct Support Professional in Superior, WI

    I have been working at The MENTOR Network

    Pros

    The residents are nice to work with. Few employees are nice to work with.

    Cons

    Management doesn't return messages, dishonest, or can't help you in the first place.
    Staff are placed in the house by them self without knewledge on how to care for residents.
    Benefits are not great and $$.

    Advice to ManagementAdvice

    Better than some but still not a great place to work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    The highs and lows

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Direct Support Professional in Somerset, NJ
    Former Employee - Senior Direct Support Professional in Somerset, NJ

    I worked at The MENTOR Network full-time (more than 3 years)

    Pros

    Overtime!!! its beautiful when its allowed. Also loved the bonuses. Most of all the clients. They make it worth while.

    Cons

    Management!!!!! They were horrible. Too much favoritism, pettiness, sneaky things. People trying to set others up and lies. Majority of the managers, program directors and area coordinators need to be replaced.

    Advice to ManagementAdvice

    Keep personal issues.... personal!!! Be professional at work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    I Feel Supported

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Life Skills Trainer in Portland, OR
    Current Employee - Life Skills Trainer in Portland, OR

    I have been working at The MENTOR Network part-time

    Pros

    Its easy to connect to supervisors and get support or training.

    Cons

    Pay could be better for entry levels.

    Recommends
    Positive Outlook
    Approves of CEO

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