The Management Trust Reviews

Updated May 11, 2015
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William B. Sasser
5 Ratings

14 Employee Reviews

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  1. Helpful (2)

    The company overworked you!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Tustin, CA
    Former Employee - Administrative Assistant in Tustin, CA
    Doesn't Recommend
    Positive Outlook

    I worked at The Management Trust full-time (More than a year)

    Pros

    Employee owned & tried to make it feel like a family

    Cons

    The management did Too much micromanaging.

    Advice to Management

    Don't choose favorites but give a chance to everyone who wants to learn new positions


  2. Helpful (1)

    The higher-ups just don't care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Aurora, CO
    Former Employee - Administrative Assistant in Aurora, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Management Trust full-time (More than 3 years)

    Pros

    Paid time off- you are going to need it Freedom to come & go as you please (if you are a manager)

    Cons

    "Low morale" would be putting it nicely, Constantly using your sick days because you are mentally and physically sick, constantly ripping off customers/clients

    Advice to Management

    I know I personally wrote the CEO & CFO many times over issues at the Colorado Division, which ultimately ended up in me being reprimanded many times when I voiced my concerns. Not sure if the "Division President" is still in charge that was last year when I left, but if he is, you really need to get rid of him. The Management Trust is an employee owned company, and that is the ONLY good thing. Here is my advice and if anyone at T.M.T is paying attention. You folks are setting yourself up for a TON of liability with your preferred vendor program. To have a vendor pay into this program, and to give employees a % of a large skill job is called a "kick back", and is illegal. I was overlooked for many promotions, and watched people with NO experience put into much better positions than my own. Talk about a slap in the face.


  3. Helpful (1)

    If you like not knowing if you have a job tomorrow its the place for you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The management is nice to your face.

    Cons

    The management creates a hostile work environment. No training, support, raises, praise or comrade.

    Advice to Management

    Learn to manage, train, communicate, share a direction, create a pleasant work place, give full disclosure on how bad off the company is doing. Remove entrenched broken management team.


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  5. Helpful (1)

    Nice people, horrible company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Palm Desert, CA
    Former Employee - Anonymous Employee in Palm Desert, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Management Trust full-time (More than a year)

    Pros

    The staff members were made up of very friendly people. Company hosted events were nice. Pay and benefits were decent.

    Cons

    Management was horrible. Lack of training for new employees and managers did not put the effort into effectively leading their staff. On numerous occasions, I saw property managers using their assistants as scape goats when the board was upset over an issue. Lack of loyalty towards employees as management only cares about making their boards happy. Very long work hours.

    Advice to Management

    Focus more on the professional growth of your staff. Also put more money into updating your technology.


  6. Helpful (1)

    Accounting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at The Management Trust full-time (More than 3 years)

    Pros

    Great peers to work with. Everyone is busy and stressed, but will still take the time to help you if you are willing to ask questions.

    Cons

    Management changes have improved things, but the place is still dysfunctional. I truly think this stems, in part, from the "ESOP" model - presented as a way to empower employee-owners to feel vested, instead they have structured this to benefit upper management to such an egregious extent that everyone else just feels used. The pay and benefits simply don't compensate, as they are somehwat below market in both areas.

    Advice to Management

    What is the real incentive for an employee to go the extra mile? Constantly asking everyone to "hang in there" through yet another downturn in the market or self-created crisis is not the way to retain good employees. Why are underperforming employees not held accountable....which simply means that your best employees are constantly burdened with picking up the pieces. What a backward model for really being successful.


  7. Helpful (1)

    Accounting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Tustin, CA
    Current Employee - Accountant in Tustin, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Management Trust full-time (Less than a year)

    Pros

    Lots of fun and friendly people

    Cons

    Micromanagement to the fullest! If you want an accounting manager that will watch your every move, from the moment you walk in, take your break, and go home. This is the place for you. If you are a child and needs constant supervision. This is the place for you. Very low salary and no room for growth. You will hear about a "senior accountant" opportunity but no such position ever opened up. And many people were told they were good candidates! A candidate for a position that never existed! One manager plays favorites.

    Advice to Management

    Concentrate on making the company better (work on divisions who are struggling) don't micromanage. People feel uneasy and mistreated. If management has time to walk around and write down people's time. They need more work or manage their work life, so much needs to be fixed. People coming in once in a while a few minutes late (even when all their work is completed, above standards) is acceptable.


  8. Helpful (1)

    No one watching the hen house

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Manager in Kirkland, WA
    Former Employee - Community Manager in Kirkland, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at The Management Trust full-time (More than a year)

    Pros

    Recommend other divisions if interested in this company or field. Decent office location; can be an OK commute point. Near pubic transit options

    Cons

    Culture is insular, very immature and extremely negative. Upper management seems entirely checked out and uninterested in company. Rumors, drama, infighting, blaming, perpetual victim attitude is rampant. Speak poorly of each other, of their own clientele on a routine basis from the Upper Executive level management on down. Questionable ethics in terms of client support. Pay for anyone but upper management entrenched (and now "vested" in the new "employee owned" terms) is very poor and below industry standard. Pay is wildly uneven between Association Managers, with no reward for excellent service and no consequence for incompetent service. Internal systems have massive gaps and holes in maintaining accurate records for clients. Turn over is very high. Very high level of zero experience hires straight into management. Lax to non-existent training. No attention to detail or basic skills. Internal company meetings routinely have presentations riddled with spelling errors, poor grammar and mistakes. Constant state of crisis over being "overwhelmed", "overworked", things will improve "once they settle down" or "once they hire a good manager" is the consistent rally cry. Has been ongoing for year(s) with little to no improvement. Do not fire detrimental employees. Those known to never report to office for shift, those who play favorites and receive possible kick backs from outside vendors. Those that speak rudely to clients. Those with extraordinarily high number of client complaints. Those that openly express racist, sexist and other views about co-workers and clients. Those with active and obvious substance abuse problems. Those that violate Association Governing Documents out of internal co-worker spite are all still employed and consistently defended by management as employees they cherish and appreciate. Strong rumors and evidence Company as a whole is not financially sound since ESOP transfer.

    Advice to Management

    Remove entrenched leadership. Spend less time singing the praises of ESOP or coming up with new mottoes and tag lines. Only use outside recruiters or high performing internal employees from separate divisions to hire. Start managing and monitoring employees actual work product. Enforce company standards equally. Require regular attendance.


  9. Helpful (1)

    Setting themselves up for a buy-out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Management Trust full-time (More than 5 years)

    Pros

    Overall the employees are an excellent group. Pay is good if you take on a lot of work. They instituted an employee wellness program so you are financially incentivized to lose weight, have low blood pressure, etc. and they check you every year to see what level of benefits the company will pay for (better health = more money towards your benefits).

    Cons

    Upper management talks all day about the Employee Owned Stock Plan. The few at the top are very well compensated because they own the real stock in the company. The rest of the employees get the ESOP stock which is worth FAR less (this site will not let me disclose the formula to determine worth but it's a negligible amount of money). If you're vested (7 years) and leave, you can't collect anything from your stock in the first year and you get paid out over the next 5 years. There is zero match to the 401K. All this is public knowledge, if you know where to look. Upper management has questionable ethics at times and you will be pressured to do what they want at risk of your job. Again, this site does not allow me to elaborate but you can be steered away from a vendor you like for a "company preferred" vendor. For property managers, your salary is dependent on the number of accounts you manage, not by how well you manage them (as long as you keep the accounts). So staff is generally over-worked to the detriment of the clients. During inevitable downturns in the real estate market, expect layoffs (especially in accounting and support services but strangely not IT) because the top management needs to keep their salaries intact. Recently (2014), the company is slashing costs and trying to boost revenue as quickly as possible.


  10. Helpful (2)

    Very unorganized and very unprofessional.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Phoenix, AZ
    Former Employee - Administrative Assistant in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Management Trust part-time (More than a year)

    Pros

    The property managers were very nice and very helpful when needed.

    Cons

    Lack of communication, no promotions or pay raises.


  11. ESOP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Portland, OR
    Former Employee - Accountant in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Management Trust full-time (More than 5 years)

    Pros

    The pay and benefits are good. It is a newer employee owned company so it is still evolving into an employee owned culture. It feels like a family business.

    Cons

    Training is lacking. This is a fast paced business and everyone is too busy to help new people come in and get going. There is high turnover.

    Advice to Management

    Because HOA management is so difficult, focus on making the day to day administrative duties as simple/smooth as possible. Support those on the frontlines.



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