The Mirage

  www.mirage.com
  www.mirage.com

The Mirage Reviews

Updated November 1, 2014
Updated November 1, 2014
12 Reviews
3.6
12 Reviews
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Recommend to a friend
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Felix Rappaport
6 Ratings

Employee Reviews

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  1.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at The Mirage

    Pros

    Great benefits, good pay and decent shifts.

    Cons

    Not easy to be hired.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good experience. Good benefits. My department was limiting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge in Las Vegas, NV
    Former Employee - Concierge in Las Vegas, NV

    I worked at The Mirage full-time (more than an year)

    Pros

    It was a good customer service experience. They had great benefits and there were a lot of perks from working in the concierge. Management was approachable.

    Cons

    For some reason the concierge department didn't function like a normal concierge. We weren't allowed to book all normal amenities. We were restricted in our commissions (unlike ALL of the other hotels on the strip).

    Advice to ManagementAdvice

    Not sure if it's since been updated. If not, improve your commission and tipping restrictions. Basically allow the department to function as a full-service concierge.

  3.  

    challenging and everchanging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chef
    Former Employee - Chef

    I worked at The Mirage full-time (more than an year)

    Pros

    benefits and people as they are both good

    Cons

    none nun nunununu njun nun

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Not a place to work if you're smart!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Designer in Las Vegas, NV
    Former Employee - Senior Designer in Las Vegas, NV

    I worked at The Mirage full-time (less than an year)

    Pros

    The only positve part was that I did enjoy some of my former colleagues.

    Cons

    I came into this position with high hopes and full of ambition. At first I was praised beyond belief and then overnight everything changed. This is not a place where professionalism is key. They sold the atmosphere as a 'team', only to micromanage and make you do the work of your own manager. There was little to no communication from the management down, but you were expected to know what they want. It is a hostile work environment where mean girls with mediocre skills prevail. There are regular outbursts and continuous negativity. They will find a way to bring you down, despite how much they tell you how well you are doing. To be allowed to attend a meeting relevant to your job is considered a "privilege." This was a very dissapointing experience and I would NEVER recommend this position to anyone that has a mind of their own and a truly professional demeanor. It will not be appreciated.

    Out of 10 employees in office, 8 of which are managers. Rampant power trips and personal complexes. They do not respect Designers. They spoke ill of ALL of their previous employees, making fun of them publicly and personally. Even going so far as to write names on a whiteboard with descriptions such as "lazy", "looser", "druggie," etc.

    Advice to ManagementAdvice

    Learn to understand and respect what Designers actually do everyday. Learn some professionalism and common human decency and please get off your high horses, you're really not that bright.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Special Events

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Special Events Coordinator in Las Vegas, NV
    Former Employee - Special Events Coordinator in Las Vegas, NV

    I worked at The Mirage full-time (more than 3 years)

    Pros

    None. If I could give this job a 0 I would!

    Cons

    This was the worst job I've ever had in Special Events! Don't do it! Worst upper management who doesn't know how to lead a team. Your opinions are worthless and you will get taken advantage of. Also , did I mention MICROMANAGE!? All employees have left because of this.

    Advice to ManagementAdvice

    Don't be such a bully! Appreciate your employees!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Great opportunities to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge in Las Vegas, NV
    Former Employee - Concierge in Las Vegas, NV

    I worked at The Mirage full-time (more than an year)

    Pros

    Loved the opportunities provided to existing employees. Straight forward policies. Great perks as a concierge.

    Cons

    Frequent management turnover. Lots of politics.

    Recommends
    Approves of CEO
  8.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Mirage part-time (less than an year)

    Pros

    Good pay
    Lots of hours

    Cons

    The job becomes your life. If they need you and you don't answer your phone that will be points taken from attendance. So if you have another job or go to school, give it up if you take a job here.
    Also lots of favoritism towards Spanish workers.

    Advice to ManagementAdvice

    Show more appreciation towards your employees

    Doesn't Recommend
    No opinion of CEO
  9.  

    wonderful company to work for 24 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PABX Attendant in North Las Vegas, NV
    Former Employee - PABX Attendant in North Las Vegas, NV

    I worked at The Mirage full-time (more than 10 years)

    Pros

    great benifits,company teamwork. great work enviorment.

    Cons

    understaffed, need more employees to fill positions

    Advice to ManagementAdvice

    hire more people to manage more positions to give the best customer service

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    company that knows how to respect employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casino in Las Vegas, NV
    Current Employee - Casino in Las Vegas, NV

    I have been working at The Mirage part-time (more than an year)

    Pros

    good pay and environment. they know how to treat employees. it seems like I will be sticking around with this company for awhile.

    Cons

    nothing much I can think of. good management and they are working hard to get the company going and improving

    Advice to ManagementAdvice

    keep doing what you are doing

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great for a second job and/or while going to.school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Mirage part-time

    Pros

    Good pay and benefits and decent job if u are not furthering ur education.

    Cons

    It is job, not a career.

    Recommends
    Negative Outlook
    Approves of CEO

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