The Myers Group

  www.themyersgroup.net
  www.themyersgroup.net
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The Myers Group Reviews

Updated September 9, 2014
Updated September 9, 2014
8 Reviews
2.6
8 Reviews
Rating Trends

Recommend to a friend
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A.C. Myers III
4 Ratings

Employee Reviews

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  1.  

    Decent pay, no great schedule options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Agent  in  Duluth, GA
    Former Employee - Call Center Agent in Duluth, GA

    I worked at The Myers Group full-time for less than a year

    Pros

    The entry level pay is pretty good and you don't need any experience. You're almost guaranteed to get the job.

    Cons

    Training was supposed to last 5 days, However the training instructor was new and skipped over important things. By the 3rd day of training we were already on the phones because the company was behind on a project. Lack of good training really impacts how you do your job. Secondly, the schedule options weren't that great. Most people get out between 7 and 9. The lucky ones get out 5 or 6. Very strict work environment.

    Advice to ManagementAdvice

    Oversee training more. Make sure new employees know exactly how to do the job. Consider not calling people as late as 9pm

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Felt like a sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Duluth, GA
    Former Employee - Analyst in Duluth, GA

    I worked at The Myers Group full-time for more than a year

    Pros

    Expectations are clear, and you get more efficient over time. Teaches you good Excel skills.

    Cons

    Workload was ridiculous, due to manual processes. Management is poor from top to bottom. Many have not managed in other companies, so they have no idea of best practices. Nepotism and probably fear of a challenge prevents the best leaders from being brought in. They only reason this company is growing is that they're in a growing niche. Company on-boarding was laughably bad. Compensation was too low for the amount of work.

    Advice to ManagementAdvice

    Clean house!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    customer service manager

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Duluth, GA
    Former Employee - Manager in Duluth, GA

    I worked at The Myers Group full-time for less than a year

    Pros

    location in duluth is good.

    Cons

    terrible director, and ALOT OF NEPOTISM

    Advice to ManagementAdvice

    i was a mgr, but

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Call Center Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center  in  Duluth, GA
    Former Employee - Call Center in Duluth, GA

    I worked at The Myers Group full-time for less than a year

    Pros

    They like to give us free food once in a while

    Cons

    The paid is horrible for what we do.

    Advice to ManagementAdvice

    They need to check their QM because they just sit around doing nothing,.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Mid-size Family-Like Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at The Myers Group full-time for more than a year

    Pros

    Nice people, Nice culture, Not too crowded.

    Cons

    Compensation does not match industry standards.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    CATI Interviewer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Myers Group full-time for less than a year

    Pros

    no one is breathing down your neck.

    Cons

    LOTS of them....where do I start. Basically, if you don't speak Spanish then you are treated like trash. They get the schedules they want, time off as much as they want, better schedules, more money, better promotions, and overall better treatment. So there is no point working here if you don't speak Spanish. No Promotions or room for growth. Thats why they are hiring all the time! No one stays there longer then a week once they realize how crappy it is.

    Advice to ManagementAdvice

    EQUAL Treatment of Employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Political, but the perfect job depending on whose side youre on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Duluth, GA
    Current Employee - Project Manager in Duluth, GA

    I have been working at The Myers Group full-time

    Pros

    Lots of flexibility, nice break room, always celebrating something with food

    Cons

    Too political, not much room for growth or advancement

    Advice to ManagementAdvice

    take the time to listen to those at the bottom. promote employees based on merit and ability, not just because they bring you cookies!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Good experience if you like the outbound call center environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Computer Assisted Telephone Interviewer  in  Duluth, GA
    Former Employee - Computer Assisted Telephone Interviewer in Duluth, GA

    I worked at The Myers Group

    Pros

    Knowing that you are obtaining feedback that will help possibly improve health care plans. You frequently get to talk with respondents that are very cooperative and pleasant which makes the job more enjoyable. Management is helpful when you are unsure of how to handle different respondent situations. Coworkers and supervisory staff are pleasant. Training time is thorough and prepares you well.

    Cons

    The entry level pay is rather low and there are no benefits. During the down season, you may be sent home due to lack of work for the day which of course means no pay for the day. Sometimes the autodialer will have the caller ready and the script is delayed just a moment so that you sound not quite prepared. If the script could be visible before caller answers, you can sound more prepared and professional.

    Advice to ManagementAdvice

    When there is no work it would be nice if management could inform you ahead of time so that you don't make the trip to work. Also, the pay and benefits could be better even for entry level.

    Recommends
    No opinion of CEO

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