The Myers Group Reviews

Updated July 8, 2015
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2.4
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A.C. Myers III
7 Ratings

19 Employee Reviews

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  1. Call Center Interviewer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Agent in Duluth, GA
    Former Employee - Call Center Agent in Duluth, GA

    I worked at The Myers Group

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good orientation in the beginning

    Cons

    After the orientation, you are on your own.

    Advice to Management

    Be attentive to your employees when they need help


  2. Improve the bottom so your employees can rise to the top

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CATI-Interviewer in Duluth, GA
    Former Employee - CATI-Interviewer in Duluth, GA

    I worked at The Myers Group (More than 3 years)

    Approves of CEO
    Approves of CEO

    Pros

    Great orientation easy to understand

    Cons

    Presented a False hope/pay/repetitious/micro mangaging

    Advice to Management

    Make some changes


  3. Great for a seasonal job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Survey Verifier in Duluth, GA
    Former Employee - Survey Verifier in Duluth, GA

    I worked at The Myers Group

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The managers aren't on top of you all the time. You show up, do your work, and go home.

    Cons

    It was only seasonal because after a while, you run out of surveys to verify.

    Advice to Management

    People that are temporarily switching over from verifier to phone interviewer shouldn't still be able to have their lunch in the area in which did before. Other than that, everything was fine.


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  5. Helpful (2)

    Avoid this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Duluth, GA
    Former Employee - Anonymous Employee in Duluth, GA

    I worked at The Myers Group full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Management has poor leadership. They are rude and treat you like your in highschool. They get mad when you ask questions. Low pay. They expect a lot out of you and don't pay you for all you do. They have strict rules that apply to some people but not to others. They have high turnover rates. People are constantly quitting or getting fired. Short lunches and breaks. Really strict about being late by one minute.

    Cons

    Company activities. Usually the other side benefits more.

    Advice to Management

    Take leadership class or go to school and learn how to work with people. Develop a better level of professionalism in the workplace. Work on making the job equal for everyone.


  6. Helpful (2)

    Okay company to work for

    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Myers Group

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Company activities & internal advancement

    Cons

    Favoritism, High turnover rates, low pay, some of the management in the call center is very unprofessional & don't know how to handle a leadership role.

    Advice to Management

    If you get to the bottom of your turnover rates it could mean better production from your employees as a whole. Work on the management in the call center.


  7. Helpful (2)

    Not bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA

    I have been working at The Myers Group full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - I like the people I work with, in and out of my department - They make an effort to foster cohesion among employees - Industry is interesting - Flexibility with working from home depending on department - Fair amount of PTO

    Cons

    - A lot of unpaid overtime work - Not convinced of business model as the industry changes and we take on more work - Some departments have high turnover rates and some are understaffed - I expected my salary offer to be about $10,000 higher than it was

    Advice to Management

    Management never has an easy job... but must address the causes of high turnover rates in some departments.


  8. Helpful (3)

    Middle of the road

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Myers Group full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people, flexible working hours and work from home policy, depending on your department.

    Cons

    Too much overtime is expected, salaries below the industry average, many departments are permanently understaffed.

    Advice to Management

    Bring salaries up to the industry standards so you can hire people with experience.


  9. Helpful (3)

    Did not like it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Agent in Duluth, GA
    Former Employee - Call Center Agent in Duluth, GA

    I worked at The Myers Group

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    guaranteed 40hr work week, holiday celebrations, laid back environment

    Cons

    Favoritism among the supervisors and employees. A lot of high school students. Boring repetitive work

    Advice to Management

    be more professional. penalize supervisors for showing favoritism to their friends


  10. Helpful (2)

    Easy company to work for, simple but repetitive job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Agent in Duluth, GA
    Current Employee - Call Center Agent in Duluth, GA

    I have been working at The Myers Group full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    3 breaks (2 paid 15 min breaks, 1 unpaid 30) The relaxed environment Working independently The job was so simple a 1st grader could do it (conducting surveys and calling doctors offices or patients) When in the right season (do not work here in the summer time) you get a substantial paycheck

    Cons

    Very seasonal HIGH turnover rate Favoritism Doing the same surveys over can become redundant Supervisors only care about their pockets not anyone else Was out of work for 1 month and never got a reasonable explanation except "We ran out of work, or we're trying to get more contracts"

    Advice to Management

    Tell the new hires that your work is only seasonal, especially if they get hired in the off season! Don't hire people and give them this false hope that they're going to have FULL time hours and make them sign a contract with you but when they start working they're barely getting hours. Stop showing favoritism, it's unprofessional and unsettling. Also, stop hiring kids fresh out of high school or college with no experience, interpersonal skills and allowing them to be QM's (Quality Monitors). Pay your workers what they are worth $9 is not enough, give raises to the ones that have been there for the longest and consistently improve. As a company, you collectively need to become more organized. You're more dysfunctional than a person who suffers from schizophrenia psyche!


  11. Helpful (2)

    blah

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Myers Group full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    the people made me stay.

    Cons

    most challenging to work with are micromanagers seniors seems to be fake

    Advice to Management

    really listen to your people



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