The Myers Group

  www.themyersgroup.net
  www.themyersgroup.net

The Myers Group Reviews

Updated December 6, 2014
Updated December 6, 2014
11 Reviews
2.4
11 Reviews
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A.C. Myers III
6 Ratings

Employee Reviews

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  1.  

    Decent pay, no great schedule options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Agent in Duluth, GA
    Former Employee - Call Center Agent in Duluth, GA

    I worked at The Myers Group full-time (less than an year)

    Pros

    The entry level pay is pretty good and you don't need any experience. You're almost guaranteed to get the job.

    Cons

    Training was supposed to last 5 days, However the training instructor was new and skipped over important things. By the 3rd day of training we were already on the phones because the company was behind on a project. Lack of good training really impacts how you do your job. Secondly, the schedule options weren't that great. Most people get out between 7 and 9. The lucky ones get out 5 or 6. Very strict work environment.

    Advice to ManagementAdvice

    Oversee training more. Make sure new employees know exactly how to do the job. Consider not calling people as late as 9pm

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Its a good start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cati in Duluth, GA
    Former Employee - Cati in Duluth, GA

    I worked at The Myers Group as a contractor (less than an year)

    Pros

    40 hour work week. Available overtime. Easy

    Cons

    Boring. Favoritism. Cattiness. Too many high school kids.

    Advice to ManagementAdvice

    be professional and make people actually want to show up for work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    blah

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Myers Group full-time (less than an year)

    Pros

    the people made me stay.

    Cons

    most challenging to work with are micromanagers
    seniors seems to be fake

    Advice to ManagementAdvice

    really listen to your people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    CATI: Working at The Myers Group was a great experience, especially being my first position working at a call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Agent in Duluth, GA
    Former Employee - Call Center Agent in Duluth, GA

    I worked at The Myers Group full-time (less than an year)

    Pros

    Great experience talking to people on the phone.

    Cons

    Management is not considered when it comes to understanding your needs.

    Advice to ManagementAdvice

    Business needs is required but life circumstances happens.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Felt like a sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Duluth, GA
    Former Employee - Analyst in Duluth, GA

    I worked at The Myers Group full-time (more than an year)

    Pros

    Expectations are clear, and you get more efficient over time. Teaches you good Excel skills.

    Cons

    Workload was ridiculous, due to manual processes. Management is poor from top to bottom. Many have not managed in other companies, so they have no idea of best practices. Nepotism and probably fear of a challenge prevents the best leaders from being brought in. They only reason this company is growing is that they're in a growing niche. Company on-boarding was laughably bad. Compensation was too low for the amount of work.

    Advice to ManagementAdvice

    Clean house!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    customer service manager

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Duluth, GA
    Former Employee - Manager in Duluth, GA

    I worked at The Myers Group full-time (less than an year)

    Pros

    location in duluth is good.

    Cons

    terrible director, and ALOT OF NEPOTISM

    Advice to ManagementAdvice

    i was a mgr, but

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Call Center Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center in Duluth, GA
    Former Employee - Call Center in Duluth, GA

    I worked at The Myers Group full-time (less than an year)

    Pros

    They like to give us free food once in a while

    Cons

    The paid is horrible for what we do.

    Advice to ManagementAdvice

    They need to check their QM because they just sit around doing nothing,.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Mid-size Family-Like Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at The Myers Group full-time (more than an year)

    Pros

    Nice people, Nice culture, Not too crowded.

    Cons

    Compensation does not match industry standards.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    CATI Interviewer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Myers Group full-time (less than an year)

    Pros

    no one is breathing down your neck.

    Cons

    LOTS of them....where do I start. Basically, if you don't speak Spanish then you are treated like trash. They get the schedules they want, time off as much as they want, better schedules, more money, better promotions, and overall better treatment. So there is no point working here if you don't speak Spanish. No Promotions or room for growth. Thats why they are hiring all the time! No one stays there longer then a week once they realize how crappy it is.

    Advice to ManagementAdvice

    EQUAL Treatment of Employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Political, but the perfect job depending on whose side youre on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Duluth, GA
    Current Employee - Project Manager in Duluth, GA

    I have been working at The Myers Group full-time

    Pros

    Lots of flexibility, nice break room, always celebrating something with food

    Cons

    Too political, not much room for growth or advancement

    Advice to ManagementAdvice

    take the time to listen to those at the bottom. promote employees based on merit and ability, not just because they bring you cookies!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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