The News & Observer
2.6 of 5 8 reviews
www.newsobserver.com Raleigh, NC 1000 to 5000 Employees

The News & Observer Reviews

Updated Jun 6, 2014

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2.6 8 reviews

                             

25% Approve of the CEO

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Orage Quarles III

(4 ratings)

8 Employee Reviews
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    overworked

    District Manager (Former Employee)
    Raleigh, NC

    Prosgreat co-workers and supervisor at one DC

    ConsNo set policies, constant turnover of carriers, some co-workers very lazy

    Advice to Senior ManagementStop holding the presses so late that carriers can't make the delivery deadline

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Hired then Laid Off

    Anonymous Employee (Former Employee)
    Raleigh, NC

    ProsThe staff reporters and editors are generally creative and smart people which makes the working environment enjoyable. In addition, the job can be very rewarding when you publish a piece makes a difference in someone's life.

    ConsThe newspaper industry in general is going through a tough period financially. Because of this there are lay offs on a regular basis which is stressful to everyone involved, including those NOT laid off. At The N&O people have to take on more responsibility, are not getting raises, have to take furloughs (which are unpaid), and are in constant threat of being laid off. It causes low morale and deep frustration. They are also hiring mostly part-time people so that they don't have to offer benefits.

    Advice to Senior ManagementThink outside the box in terms of acquiring new revenue sources.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    very good

    Zone Supervisor (Former Employee)
    Raleigh, NC

    ProsGreat Management Team with extensive knowledge. I learned a lot from Management..

    ConsCompany not as stable or solid some uncertainty

    Advice to Senior ManagementMake sure that employees feel that they are safe in their positions.

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    • Culture & Values
           
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    Need to re-vamp middle management

    Sales Representative (Former Employee)

    ProsDedicated sales staff who try desperately to meet unrealistic goals set by management who has not come out from behind their desks in 20 years. Staff sells products such as reputation management to help clean up online reviews of our customers, yet the N&O does not even buy the product themselves in order to clean up the bad reviews left on them. Makes it a hard product to sell.... Along with the dying newspaper and an online staff of 2 who simply cannot keep up with the sales that the reps make. Most online sales end up running wrong or not running at all.

    ConsManagers rule by humiliation tactics. They make the entire group suffer for the lack of effort of a few slackers. Kind of like being in middle school, where if one group of kids act up, the entire class has to suffer... They try to get rid of the people who speak the the truth and prefer to keep those who are quiet and keep their heads down, even if the quiet people do not meet their numbers. They are looking to replace the seasoned reps with young faces fresh out of school who do not know any better...

    Advice to Senior ManagementRetire! Hire a new group of young fresh managers who enjoy their job and appreciate the sales staff that they manage!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Love My Co Workers ....Overall things need to change

    Sales Assistant (Current Employee)
    Raleigh, NC

    ProsGreat co workers, family oriented environment

    ConsManagement needs to be completely revamped. No room for opportunity to advance in careers. There is no fair treatment between assistants and reps.

    Advice to Senior ManagementTreat your employees like you want them there.

    No, I would not recommend this company to a friend

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    Started great...ended terribly.

    Sales Assistant (Former Employee)
    Raleigh, NC

    ProsI've never worked alongside a more dedicated, caring, knowledgeable group of people.

    ConsThe company is disintegrating from the top down. There is no care for the employees. Very stressful work environment. Employees are paid less and less, but are required to do more and more.

    Advice to Senior ManagementPlease realize how valuable the "little" people are in your company. There are so many extremely talented, very hard-working people in your organization that are leaving as soon as an opportunity arises. Management seems to rule by fear and threats instead of good leadership. This is such a huge change from 10 years ago. If the company were still run as it was a decade ago, I would have gladly retired with McClatchy. Now, I'm sad to hear of how badly things continue to be within the company, but am happy to be on the outside.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Generally positive until the economic downturn

    Assistant Sports Editor (Former Employee)
    Raleigh, NC

    ProsIf you are interested in producing good journalism, The N&O is pretty solid for a newspaper of its size. Most of the people who work there are smart and committed to the profession.

    If you prove you can handle your job, they generally don't meddle.

    Once they decide to cut an employee loose, the severance package is fair. They even let employees who have been axed work two more weeks.

    ConsJob security. Like most newspapers, The N&O is struggling to remain viable but the decisions to lay off or gut most of its personnel have seriously damaged the product. I accepted a buyout, but I would have been let go six months later anyway.

    While management has made drastic cuts in the newsroom, all of the top managers remain employed. Some have been reduced to part-time status, only to regain their full-time employment to replace folks who have been laid off. That affects morale in a profound way. The very people who are charged with figuring out how to keep the newspaper going are failing, yet their jobs are apparently secure.

    Advice to Senior ManagementStart charging for online content. Newspapers cannot continue giving away their product free of charge.

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    so-so

    Anonymous Employee (Former Employee)
    Raleigh, NC

    Prosgood people,good benefits, slow advancement

    Consupper management,hours, weather, declining industry

    Advice to Senior Managementneed to listen to customers

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