The News & Observer

  www.newsobserver.com
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The News & Observer Reviews

Updated August 13, 2014
Updated August 13, 2014
10 Reviews
2.6
10 Reviews
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Employee Reviews

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  1.  

    Great paper going through hard times.

    Current Employee - Reporter  in  Raleigh, NC
    Current Employee - Reporter in Raleigh, NC

    I have been working at The News & Observer full-time for less than a year

    Pros

    Writing. More writing. Answering the phone.

    Cons

    Low pay. Answering the phone.

    Advice to ManagementAdvice

    Switch everything to digital or free candy.

  2.  

    Advertising Senior Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Raleigh, NC
    Current Employee - Senior Account Executive in Raleigh, NC

    I have been working at The News & Observer full-time for more than 10 years

    Pros

    Great new product. High name recognition. Used to be a great place to work. I thought I would be able to retire here.

    Cons

    Company did not handle the economic downturn very well. Cut a lot of sales support staffand that has cut sales productivity and quality of product. Reactive instead of proactive to the changing media environment.

    Advice to ManagementAdvice

    Management has a ready, shoot, aim attitude to new digital products. They do not fully vet new digital products before rolling out to sales staff. Then the new digital products do not have the support staff to make the new digital work properly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager  in  Raleigh, NC
    Former Employee - District Manager in Raleigh, NC

    I worked at The News & Observer full-time for more than 3 years

    Pros

    great co-workers and supervisor at one DC

    Cons

    No set policies, constant turnover of carriers, some co-workers very lazy

    Advice to ManagementAdvice

    Stop holding the presses so late that carriers can't make the delivery deadline

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Hired then Laid Off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at The News & Observer part-time

    Pros

    The staff reporters and editors are generally creative and smart people which makes the working environment enjoyable. In addition, the job can be very rewarding when you publish a piece makes a difference in someone's life.

    Cons

    The newspaper industry in general is going through a tough period financially. Because of this there are lay offs on a regular basis which is stressful to everyone involved, including those NOT laid off. At The N&O people have to take on more responsibility, are not getting raises, have to take furloughs (which are unpaid), and are in constant threat of being laid off. It causes low morale and deep frustration. They are also hiring mostly part-time people so that they don't have to offer benefits.

    Advice to ManagementAdvice

    Think outside the box in terms of acquiring new revenue sources.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    very good

    Former Employee - Zone Supervisor  in  Raleigh, NC
    Former Employee - Zone Supervisor in Raleigh, NC

    I worked at The News & Observer full-time for more than 10 years

    Pros

    Great Management Team with extensive knowledge. I learned a lot from Management..

    Cons

    Company not as stable or solid some uncertainty

    Advice to ManagementAdvice

    Make sure that employees feel that they are safe in their positions.

  7.  

    Need to re-vamp middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at The News & Observer full-time for more than 8 years

    Pros

    Dedicated sales staff who try desperately to meet unrealistic goals set by management who has not come out from behind their desks in 20 years. Staff sells products such as reputation management to help clean up online reviews of our customers, yet the N&O does not even buy the product themselves in order to clean up the bad reviews left on them. Makes it a hard product to sell.... Along with the dying newspaper and an online staff of 2 who simply cannot keep up with the sales that the reps make. Most online sales end up running wrong or not running at all.

    Cons

    Managers rule by humiliation tactics. They make the entire group suffer for the lack of effort of a few slackers. Kind of like being in middle school, where if one group of kids act up, the entire class has to suffer... They try to get rid of the people who speak the the truth and prefer to keep those who are quiet and keep their heads down, even if the quiet people do not meet their numbers. They are looking to replace the seasoned reps with young faces fresh out of school who do not know any better...

    Advice to ManagementAdvice

    Retire! Hire a new group of young fresh managers who enjoy their job and appreciate the sales staff that they manage!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Love My Co Workers ....Overall things need to change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant  in  Raleigh, NC
    Current Employee - Sales Assistant in Raleigh, NC

    I have been working at The News & Observer full-time for more than a year

    Pros

    Great co workers, family oriented environment

    Cons

    Management needs to be completely revamped. No room for opportunity to advance in careers. There is no fair treatment between assistants and reps.

    Advice to ManagementAdvice

    Treat your employees like you want them there.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Started great...ended terribly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  Raleigh, NC
    Former Employee - Sales Assistant in Raleigh, NC

    I worked at The News & Observer full-time for more than 8 years

    Pros

    I've never worked alongside a more dedicated, caring, knowledgeable group of people.

    Cons

    The company is disintegrating from the top down. There is no care for the employees. Very stressful work environment. Employees are paid less and less, but are required to do more and more.

    Advice to ManagementAdvice

    Please realize how valuable the "little" people are in your company. There are so many extremely talented, very hard-working people in your organization that are leaving as soon as an opportunity arises. Management seems to rule by fear and threats instead of good leadership. This is such a huge change from 10 years ago. If the company were still run as it was a decade ago, I would have gladly retired with McClatchy. Now, I'm sad to hear of how badly things continue to be within the company, but am happy to be on the outside.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Generally positive until the economic downturn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Sports Editor  in  Raleigh, NC
    Former Employee - Assistant Sports Editor in Raleigh, NC

    I worked at The News & Observer

    Pros

    If you are interested in producing good journalism, The N&O is pretty solid for a newspaper of its size. Most of the people who work there are smart and committed to the profession.

    If you prove you can handle your job, they generally don't meddle.

    Once they decide to cut an employee loose, the severance package is fair. They even let employees who have been axed work two more weeks.

    Cons

    Job security. Like most newspapers, The N&O is struggling to remain viable but the decisions to lay off or gut most of its personnel have seriously damaged the product. I accepted a buyout, but I would have been let go six months later anyway.

    While management has made drastic cuts in the newsroom, all of the top managers remain employed. Some have been reduced to part-time status, only to regain their full-time employment to replace folks who have been laid off. That affects morale in a profound way. The very people who are charged with figuring out how to keep the newspaper going are failing, yet their jobs are apparently secure.

    Advice to ManagementAdvice

    Start charging for online content. Newspapers cannot continue giving away their product free of charge.

    Disapproves of CEO
  11.  

    so-so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at The News & Observer

    Pros

    good people,good benefits, slow advancement

    Cons

    upper management,hours, weather, declining industry

    Advice to ManagementAdvice

    need to listen to customers

    Disapproves of CEO

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