The Palms Hotel & Spa

  www.thepalmshotel.com
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The Palms Hotel & Spa Reviews

Updated Jul 16, 2014

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All Employees Current Employees Only

2.3 6 reviews

6 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    creative exciting and fun

    Executive Chef (Current Employee)

    ProsI was a part of a team

    ConsToo many management change over the years

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    No respect,no money,no leadership

    Anonymous Employee (Former Employee) Miami Beach, FL

    ProsAvoid being homeless or hungry.

    ConsNo work-life balance:"We need you,come to work or you are fired",phone call from manager at 9 PM for the next day,a scheduled day off. Company culture is cannibalistic,use people then discard them,promise them things,when u ask months later,a blank stare followed by "excuse me?" Bad bosses,everyone currying favor,everyone afraid of everyone else. Bosses do the wrong things,talk on cellphone in public areas,use guest bathrooms,then fire employees for doing exact same thing. Bad salaries,no salary increases as promised on hire.

    Advice to Senior ManagementYou cannot keep good workers because you show them no respect,not with money,not with relationship,not with promotion.You try to save every penny and the only reason it works is lazy and poor workers are afraid to leave.The good workers leave because they see there is no future at the palms.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Extremely poor upper level management,nickle and dime attitude towards all employees at all levels.

    (Former Employee)

    ProsVery few.The outdoor grounds are attractive,thats about it.

    ConsA million cons.Here are the top 10:

    1: Top-level management,meaning the GM,operates this hotel as a dictatorship, terrorizing & threatening department managers to cut costs regardless of the negative impact upon safety, well-being, and employee satisfaction.

    2: Long-term employees are not rewarded in any manner for their loyalty, devotion, and contributions to the success of the hotel. Employees are given 30 cent a year salary increases, what an insult to the worker. You have devoted employees making 10.00 per hour after 10 YEARS of full-time work!

    3: General Manager and Human Resources concoct absurd "rewards" to honor hard work, such as a "Sand Dollar" program that gives employees certificates that can be accumulated to be redeemed for items at an online gift shop worth $5.00-$10.00. Seriously! You are treated as though you are a contestant on a game show.

    4: All employees are treated the same, there is no positive incentive given to do your best, and no negative consequences when u fail to do your best. Truly disheartening when you have a natural inclination to work hard, and are treated exactly the same as those who spend 1+ hr every day just hanging out in the employee bathroom.

    5: A complete lack of team spirit. Every department manager is out for him/herself, an attitude necessitated by the general manager who counts every penny spent by a manager as a mark against him.

    6: Poor working conditions, safety and health are ignored & sacrificed in the name of saving a few cents or getting something done quickly. Employee cafeteria serves leftover food from previous days restaurant & banquet events,barely edible due to spoilage. Chefs do not wear gloves, sneeze & cough into food, periodically resulting in 50+% of employees coming down with colds at the same time, from eating cafeteria food.

    7: Senior management is not open to suggestions from middle or lower level employees. Human Resources gives you an intimidating, "Yes, what can I do for you..." glower when you enter their office. Mistakes on paychecks are common, always in favor of the hotel, and you are made to feel like you are doing something wrong when you ask HR to correct them.

    8: No opportunities for advancement, top level prefers to bring in new people, not promote from within.

    9: The higher up you go in the company, the more dangerous your employment status becomes, because you are forced to maximize profit at the expense of guest satisfaction, employee well-being, and simple human decency. If you want to treat your employees decently as a manager, you will end up being fired for not maximizing bottom-line profit for owner/general manager.

    10: This place does not know how to motivate employees, how to make them feel invested in the success of the hotel. The hotel is very profitable, but naked greed wins out, and no matter how much money is made, there is no reasonable effort made to share this success with the people who made it possible, the hardest working, lower and mid-level staff.

    Advice to Senior ManagementTreat your lower and middle level employees the way you would want to be treated if you were in their position. Appreciate the fact that so many poor immigrants are working so hard to help you make millions of dollars of profit every year. Develop genuine respect for people, treat people with respect, not as faceless props to be exploited for as long as they allow, and replaced without any hesitation.

    Pay your employees a fair wage, to start and over time. 30 to 50 cent annual salary increases, which is what ALL non-managerial employees receive, are a slap in the face.

    Reward good workers and punish poor workers, incentivize your workers to do their best, and stop the ridiculous "Sand Dollar" gift certificates and "team member of the month" dog and pony show in which managers simply nominate workers on a rotating basis.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Not the best

    Anonymous Employee (Former Employee)

    Prosgood place to gain experience

    ConsLots, poor culture, lack of structure

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Morale at lowest levels.

    Front Desk (Former Employee) Las Vegas, NV

    ProsWhat pros? Nothing! Trying to find pros.

    ConsThe goal of this new mgt team is to get rid of all the senior employees from the previous owner era and replace with their own team. They say the don't do this, but their actions say other wise. It is just a matter of time that this property will be unionized. They will create a reason to fire you. Morale is very bad. They do no practice progressive counseling, they do not mentor or help you progress. They would rather get rid of you and bring in their own people. Just visit the property and ask and current employee. I challenge you to do this. Do your homework please.....

    Advice to Senior ManagementKnow the federal labor laws.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great for place to start a career

    Learning and Development Specialist (Former Employee) Miami Beach, FL

    ProsGreat team and work atmosphere

    ConsPoor Senior Management - Poor Managerial abilities

    Advice to Senior ManagementLook for opportunities for development for them and their team

    Yes, I would recommend this company to a friend

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