The Pantry

www.thepantry.com
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The Pantry Reviews

Updated February 19, 2015
Updated February 19, 2015
73 Reviews
2.7
73 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Pantry President & CEO Dennis G. Hatchell
Dennis G. Hatchell
23 Ratings

Review Highlights

Pros
  • This job is very fulfilling and offers opportunity for advancement (in 3 reviews)

  • It's a job and you get paid weekly (in 4 reviews)


Cons
  • long hours because employees only get 25 part time (in 6 reviews)

  • Underpaid, impossible to find decent employees that want part time, very small labor hours given to employees, rude customers, no personal life (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I learned a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Assistant Manager, District Manager, Sales Manager
    Former Employee - Lead Assistant Manager, District Manager, Sales Manager

    I worked at The Pantry full-time (more than 5 years)

    Pros

    Able to move up quickly. Went from assistant manager to district manager in five years. Decent benefits. Great training from upper management

    Cons

    Long hours. Holidays were spent here. No respect for loyalty. Just recently bought out by a larger company and many changes are coming.

    Advice to ManagementAdvice

    Communication is horrible. When someone is loyal to you please be aware that you should respect that. I grew a lot and I thank you for the opportunity you gave me. I watched a lot of people lose their jobs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Jackson, MS
    Current Employee - Assistant Manager in Jackson, MS

    I have been working at The Pantry

    Pros

    Good company room for advancement

    Cons

    Too structured not enough hours

    Recommends
    Positive Outlook
  3.  

    job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Jacksonville, FL
    Former Employee - Management in Jacksonville, FL

    I worked at The Pantry

    Pros

    Working with the public, pay pretty well, Benefits are good

    Cons

    Unreasonable expectations of employees sometimes. As a management employee you are expected to be on call 24 hours a day and 7 days a week. Their main concern are the numbers not the relationship with staff.

    Advice to ManagementAdvice

    Communicate with your staff. Treat them like they are people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Working at the Pantry is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Pantry

    Pros

    Decent salary, great work life balance dependent on what department you are in

    Cons

    Benefits are not ideal along with the lack of initial company training

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Trainee in Winona, MS
    Former Employee - Manager Trainee in Winona, MS

    I worked at The Pantry

    Pros

    Great training videos, great atmosphere to work in. Company cares about employees.

    Cons

    Most employees were part time.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    i've had a pretty god experience at pantry so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Starke, FL
    Current Employee - Sales Associate in Starke, FL

    I have been working at The Pantry part-time (less than a year)

    Pros

    it has good benefits if your full time

    Cons

    not enough hours,would love to have benefits

    Advice to ManagementAdvice

    make sure your manageers know what how to manage a store

    Recommends
    Neutral Outlook
  8.  

    good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSA in Kinston, NC
    Former Employee - SSA in Kinston, NC

    I worked at The Pantry part-time (more than a year)

    Pros

    room for growth, many locations, flexible hours and you can go to school and work at a location. in a lot of cities.

    Cons

    not everyone works under the same rules, single coverage, robberies, not a lot of training. you are on your own, basically

    Advice to ManagementAdvice

    managers and district managers should at least know as much as the employees about how to operate a register. Different rules for different employees. low morale. Our old district manager had an interest in our stores and she kept the team in good spirits. We don't have anyone at this time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Store Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Sales Manager in Wilmington, NC
    Current Employee - Store Sales Manager in Wilmington, NC

    I have been working at The Pantry full-time (more than a year)

    Pros

    Paid weekly, meet cool customers/coworkers/managers from other stores. Paid time off (if you can actually schedule it)

    Cons

    Underpaid, impossible to find decent employees that want part time, very small labor hours given to employees, rude customers, no personal life. District managers and up only seem to care about less important things.

    Advice to ManagementAdvice

    Need to pay more for people that slave away for the company, need to give more labor hours to the store level to meet the outrageous standards especially in stores that are only single coverage.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    horrible workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Sales Manager in Sanford, NC
    Current Employee - Store Sales Manager in Sanford, NC

    I have been working at The Pantry full-time (more than 3 years)

    Pros

    customer interaction daily. paid weekly.

    Cons

    the corporate people are too far removed from the reality of day to day operations. They lose good managers because they expect them to be a cashier most of the day due to cuts in labor. work/life balance is horrible, company doesn't want overtime and only one who is salary is manager. Good employees are hard to find at minimum wage, and only offer parttime.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Not a positive experience. Leadership lacking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cary, NC
    Former Employee - Anonymous Employee in Cary, NC

    I worked at The Pantry full-time (more than a year)

    Pros

    Some great people work here. Very positive change with the hiring of Dennis Hatchell and CIO change. Nice office in Cary with a great location.

    Cons

    some departments are Toxic which makes for a toxic environment. Quite a bit of internal strife which becomes personal when some don't get there way. I was like working with school yard bullies at times. Pay, benefits and growth opportunities are lacking. Inter-departmental battles are the norm.

    Advice to ManagementAdvice

    Reel in the personalities to right the ship. The interdepartmental struggles squash morale and sabotage project delivery.

    Doesn't Recommend
    No opinion of CEO

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