Glassdoor is your free inside look at The Pantry reviews and ratings — including employee satisfaction and approval rating for The Pantry CEO Dennis G. Hatchell . All 31 reviews posted anonymously by The Pantry employees.
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Dennis G. Hatchell
Current Employee – been working at The Pantry part-time for more than 3 years
Pros – Challanging, active, and thought provocking. Nice to have some independance as well as suppoort.
Cons – low pay, restricted hours, sometimes dealing with stressed folks.
Advice to Senior Management – adopt better ordering process to satisfy customers and employees, and all phone numbers for occasional occurances should be combined in a book somewhere, to spare unnecessary management calls and save time. Consider ideas and input from even the lowest on the todumpole.
2013-02-06 08:17 PST
Current Employee – been working at The Pantry full-time for more than a year
Pros – Great opporotunity to meet customers and create relationships.
Cons – Upper management isn't worried about people under them.
Advice to Senior Management – Care about your employees
No, I would not recommend this company to a friend
2013-01-30 14:06 PST
Former Employee – worked at The Pantry full-time for more than 3 years
Pros – Decent pay. Some good people to work with.
Cons – Short term thinking dominates the company. They keep making a one size fits all for corporate decisions. The decision makers are not held responsilble. Store and district staff are blamed. There is a distinct adversarial relationship between the office and the field. Region Directors are generally better at politics than actual operations.
Advice to Senior Management – Listen to the field sometime. Stop running good people off.
No, I would not recommend this company to a friend
2012-11-07 09:24 PST
1 person found this helpful
Former Employee – worked at The Pantry full-time for more than a year
Pros – The organization's flexibility of working with your work -life schedule.
Openess to accept new ideas as well as implementation of those ideas. The company's processes and procedures are outdated and they now realize to remain competive they must incorporate a higher caliber employee.
Overall respectfull work enviroment especially now that a new CEO has arrived.
Cons – The company makes it a practice to under pay/compensate their employees regardless of performance. If you are thinking about becoming a part of this organization negotiate salary, benefits, and vacation upfront.
Software, policy, practices, and procdeures are outdated even though now there are trying to come into the present.
A lot of the managment aren't as knowledgable in their field as they should be.
The company handbook is too open ended. Alot is left to managerial discretion which opens the company to neopotism or favortism issues.
Advice to Senior Management – Fairly compensate your employees to retain your talent versus talented individuals using this organization as a temporary lay over until something better comes along.
Human Resources needs to create a real handbook and don't leave so much up to managerial discretion.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-29 18:32 PDT
Former Employee – worked at The Pantry full-time for more than 7 years
Pros – Good pay, good benefits, flexible hours
Cons – Higher ups don't understand what is involved in running a store.
Advice to Senior Management – LISTEN to your employees better.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-07 09:57 PDT
Current Employee – been working at The Pantry full-time for less than a year
Pros – The new President seems nice, but knows nothing about how to run this company
Cons – I work in the corporate region, one of the company's best District Manager's went on vacation, came back, went out on illness and coincidentally did not have a job anymore. I was told about another District Manager that worked in Sanford that had a family illness and never came back. It seems like they treat the low performing talent the best and do everything they can to get rid of talent. My boss is an *** kissing corporate person who is dating the human resource manager, so there is nothing he can do wrong. Everyone at corp seems afraid of him and let him do whatever he wants.
Advice to Senior Management – Upper Management seems really nice but are completely unaware of why they are losing great talent, look no further than the person that leads the corporate area.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-09-18 13:45 PDT
Former Employee – worked at The Pantry full-time for less than a year
Pros – You can get plenty of hours due to the fact that most employee's do not show up to work
Cons – you can never plan your life, people do not show up or show up late and leave you stuck
Advice to Senior Management – hire people that care and not bodies to fill a store with employee's
Yes, I would recommend this company to a friend
2012-07-19 09:49 PDT
Former Employee – worked at The Pantry full-time for more than a year
Pros – Up to date technology, central location for corporate, good scheduling, some flex scheduling, good working environment with friendly and helpful coworkers, annual bonus
Cons – below average salaries, expensive benefits, vacation is low for starting employees, PTO has just been increased from 3 days to 5 days annually, chain of command is not direct, your supervisor may not be your rater
Advice to Senior Management – Make lines of responsibility clearer, make managers real managers with full responsiblitiy for all personnel actions
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-07-01 07:41 PDT
Former Employee – worked at The Pantry part-time for less than a year
Pros – Working third shift meant you always knew your hours
Free fountain drinks
$0.20 above minimum wage
Cons – A lot of work for just one person
Management doesn't care for some of their employees
Most managers have 'favorites'
Ended up in the hospital due to stress, and the management didn't seem to care at all, just about how it affected his schedule
Advice to Senior Management – Treat your employees with kindness and respect and you will get it back.
No, I would not recommend this company to a friend
2012-08-06 13:42 PDT
Current Employee – been working at The Pantry full-time for more than 7 years
Pros – This job is very fulfilling and offers opportunity for advancement.
Cons – The only con is that stores are open 24 hours and schedules can be long.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-06-17 05:35 PDT
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