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The Pantry
2.7 of 5 31 reviews
www.thepantry.com Cary, NC 5000+ Employees
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The Pantry Reviews

Updated Feb 6, 2013

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2.7 31 reviews

                             

100% Approve of the CEO

The Pantry President & CEO Dennis G. Hatchell

Dennis G. Hatchell

(4 ratings)

42% of employees recommend this company to a friend
31 employee reviews
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Volusia, FL

Current Employee – been working at The Pantry part-time for more than 3 years

ProsChallanging, active, and thought provocking. Nice to have some independance as well as suppoort.

Conslow pay, restricted hours, sometimes dealing with stressed folks.

Advice to Senior Managementadopt better ordering process to satisfy customers and employees, and all phone numbers for occasional occurances should be combined in a book somewhere, to spare unnecessary management calls and save time. Consider ideas and input from even the lowest on the todumpole.

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Raleigh, NC

Current Employee – been working at The Pantry full-time for more than a year

ProsGreat opporotunity to meet customers and create relationships.

ConsUpper management isn't worried about people under them.

Advice to Senior ManagementCare about your employees

No, I would not recommend this company to a friend

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Charleston, SC

Former Employee – worked at The Pantry full-time for more than 3 years

ProsDecent pay. Some good people to work with.

ConsShort term thinking dominates the company. They keep making a one size fits all for corporate decisions. The decision makers are not held responsilble. Store and district staff are blamed. There is a distinct adversarial relationship between the office and the field. Region Directors are generally better at politics than actual operations.

Advice to Senior ManagementListen to the field sometime. Stop running good people off.

No, I would not recommend this company to a friend

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Cary, NC

Former Employee – worked at The Pantry full-time for more than a year

ProsThe organization's flexibility of working with your work -life schedule.
Openess to accept new ideas as well as implementation of those ideas. The company's processes and procedures are outdated and they now realize to remain competive they must incorporate a higher caliber employee.
Overall respectfull work enviroment especially now that a new CEO has arrived.

ConsThe company makes it a practice to under pay/compensate their employees regardless of performance. If you are thinking about becoming a part of this organization negotiate salary, benefits, and vacation upfront.
Software, policy, practices, and procdeures are outdated even though now there are trying to come into the present.
A lot of the managment aren't as knowledgable in their field as they should be.
The company handbook is too open ended. Alot is left to managerial discretion which opens the company to neopotism or favortism issues.

Advice to Senior ManagementFairly compensate your employees to retain your talent versus talented individuals using this organization as a temporary lay over until something better comes along.
Human Resources needs to create a real handbook and don't leave so much up to managerial discretion.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Lexington, SC

Former Employee – worked at The Pantry full-time for more than 7 years

ProsGood pay, good benefits, flexible hours

ConsHigher ups don't understand what is involved in running a store.

Advice to Senior ManagementLISTEN to your employees better.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Raleigh, NC

Current Employee – been working at The Pantry full-time for less than a year

ProsThe new President seems nice, but knows nothing about how to run this company

ConsI work in the corporate region, one of the company's best District Manager's went on vacation, came back, went out on illness and coincidentally did not have a job anymore. I was told about another District Manager that worked in Sanford that had a family illness and never came back. It seems like they treat the low performing talent the best and do everything they can to get rid of talent. My boss is an *** kissing corporate person who is dating the human resource manager, so there is nothing he can do wrong. Everyone at corp seems afraid of him and let him do whatever he wants.

Advice to Senior ManagementUpper Management seems really nice but are completely unaware of why they are losing great talent, look no further than the person that leads the corporate area.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Jackson, MS

Former Employee – worked at The Pantry full-time for less than a year

ProsYou can get plenty of hours due to the fact that most employee's do not show up to work

Consyou can never plan your life, people do not show up or show up late and leave you stuck

Advice to Senior Managementhire people that care and not bodies to fill a store with employee's

Yes, I would recommend this company to a friend

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Cary, NC

Former Employee – worked at The Pantry full-time for more than a year

ProsUp to date technology, central location for corporate, good scheduling, some flex scheduling, good working environment with friendly and helpful coworkers, annual bonus

Consbelow average salaries, expensive benefits, vacation is low for starting employees, PTO has just been increased from 3 days to 5 days annually, chain of command is not direct, your supervisor may not be your rater

Advice to Senior ManagementMake lines of responsibility clearer, make managers real managers with full responsiblitiy for all personnel actions

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Lincolnton, NC

Former Employee – worked at The Pantry part-time for less than a year

ProsWorking third shift meant you always knew your hours
Free fountain drinks
$0.20 above minimum wage

ConsA lot of work for just one person
Management doesn't care for some of their employees
Most managers have 'favorites'
Ended up in the hospital due to stress, and the management didn't seem to care at all, just about how it affected his schedule

Advice to Senior ManagementTreat your employees with kindness and respect and you will get it back.

No, I would not recommend this company to a friend

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Raleigh, NC

Current Employee – been working at The Pantry full-time for more than 7 years

ProsThis job is very fulfilling and offers opportunity for advancement.

ConsThe only con is that stores are open 24 hours and schedules can be long.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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