The Pantry Reviews

Updated April 7, 2015
79 reviews filtered by
  • Any Location
  • Any Job Title
2.7
79 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
The Pantry President & CEO Dennis G. Hatchell
Dennis G. Hatchell
25 Ratings

Pros
  • This job is very fulfilling and offers opportunity for advancement (in 3 reviews)

  • It's a job and you get paid weekly (in 4 reviews)

Cons
  • long hours because employees only get 25 part time (in 6 reviews)

  • Underpaid, impossible to find decent employees that want part time, very small labor hours given to employees, rude customers, no personal life (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Trainee in Winona, MS
    Former Employee - Manager Trainee in Winona, MS

    I worked at The Pantry

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training videos, great atmosphere to work in. Company cares about employees.

    Cons

    Most employees were part time.

  2. fantastic,loved the moments working there..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Cashier in Little River, SC
    Former Employee - Associate Cashier in Little River, SC

    I worked at The Pantry full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    people,working with in your community .making them smile when they see your face .they will spend money everyday,a hello,a smile.customers love that

    Cons

    the young people that don't want to work,to keep the appearance up in store.daily cleaning.something everyday can be cleaned.

    Advice to Management

    employ.employee that live in neighborhood of the store.community relation

  3. We are the Apple of retail (convenience stores and gas).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Pantry

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    The people make it such a great place to work. A very solid company who values its employees. The company consistently strive to keep innovating and improving the customer experience as well as the employee experience. I know first hand that if you work hard and do a good job, you will have greater rewards and opportunities afforded to you. We are the Apple of retail (convenience stores and gas).

    Cons

    The only downside I have experienced is that it is still a job. I may not have been with the company long enough to have discovered more cons, but this company truly values their people and strives for excellence each and every day. We have a new CEO and there is always some uncertainty with a new top dog, but all the whispers thus far are very favorable.

    Advice to Management

    Keep up the good work and please continue to reward us for quality work, especially those of us in the trenches serving the field.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It's been great so far...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Pantry

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Working at Kangaroo Express (The Pantry is the parent company) has been a pretty good experience for me. I work in a store as a manager, and like most retail jobs, you have to have a sense of urgency when working with customers. The company is really trying to clean up the stores and is focusing on selling more fresh food and coffee. I have been treated fairly by my District Manager, and for the most part I work 45-50 hours per week. Salary and bonus are good. I have heard that the management training program has improved since I joined the company.

    Cons

    Sometimes we are short-handed when someone calls out sick.

    Advice to Management

    A tuition reimbursement program would be nice.

  6. Directionally challenged organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at The Pantry full-time (more than a year)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some people really care about doing good work. Once found, good work can be pushed through the system. Some departments are stacked with good talent as well. My department was one of them. My manager and director were fantastic hard working people willing to do what it takes to help out. Random merchandising perks are a plus.

    Cons

    Slackers are allowed to stick around instead of being fired. Some VPs have no clue about the work their department actually handles. This creates a disconnect between the office workers and Executive Leadership Team. Overall communication is poorly managed.

    Advice to Management

    Stick with a direction for more than 6 months. Change takes time. Provide the correct tools workers.

  7. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Jackson, MS
    Current Employee - Assistant Manager in Jackson, MS

    I have been working at The Pantry

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good company room for advancement

    Cons

    Too structured not enough hours

  8. Working at the Pantry is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Pantry

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent salary, great work life balance dependent on what department you are in

    Cons

    Benefits are not ideal along with the lack of initial company training

  9. i've had a pretty god experience at pantry so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Starke, FL
    Current Employee - Sales Associate in Starke, FL

    I have been working at The Pantry part-time (less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    it has good benefits if your full time

    Cons

    not enough hours,would love to have benefits

    Advice to Management

    make sure your manageers know what how to manage a store

  10. Helpful (1)

    Poor training but great access to internal opportunities.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Pantry

    Pros

    Starting pay is a dollar higher than min. wage.

    Cons

    Training was poor.
    Poor communication between managers.

  11. Helpful (1)

    control payroll,hire and maintain associates,Inventory control,schedule,increase sales,maintain a friendly and clean .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Jacksonville, FL
    Current Employee - Store Manager in Jacksonville, FL

    I have been working at The Pantry full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    meet great people everyday,always a learning process, store management for at least 10-15 years

    Cons

    up sale to increase Sales ,always look for the best way to keep customers coming back, friendly great team Respect.

    Advice to Management

    My first rule is never feel that your associate should do a job you will not do.
    we always work as a team.I can do trash also.

Work at The Pantry? Share Your Experiences

The Pantry

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.