The Pantry

www.thepantry.com

The Pantry Reviews

Updated January 13, 2015
Updated January 13, 2015
70 Reviews
2.5
70 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Pantry President & CEO Dennis G. Hatchell
Dennis G. Hatchell
22 Ratings

Review Highlights

Pros
  • This job is very fulfilling and offers opportunity for advancement (in 3 reviews)

  • It's a job and you get paid weekly (in 4 reviews)


Cons
  • long hours because employees only get 25 part time (in 6 reviews)

  • Underpaid, impossible to find decent employees that want part time, very small labor hours given to employees, rude customers, no personal life (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Trainee in Winona, MS
    Former Employee - Manager Trainee in Winona, MS

    I worked at The Pantry

    Pros

    Great training videos, great atmosphere to work in. Company cares about employees.

    Cons

    Most employees were part time.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    fantastic,loved the moments working there..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Cashier in Little River, SC
    Former Employee - Associate Cashier in Little River, SC

    I worked at The Pantry full-time (more than 5 years)

    Pros

    people,working with in your community .making them smile when they see your face .they will spend money everyday,a hello,a smile.customers love that

    Cons

    the young people that don't want to work,to keep the appearance up in store.daily cleaning.something everyday can be cleaned.

    Advice to ManagementAdvice

    employ.employee that live in neighborhood of the store.community relation

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    We are the Apple of retail (convenience stores and gas).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Pantry

    Pros

    The people make it such a great place to work. A very solid company who values its employees. The company consistently strive to keep innovating and improving the customer experience as well as the employee experience. I know first hand that if you work hard and do a good job, you will have greater rewards and opportunities afforded to you. We are the Apple of retail (convenience stores and gas).

    Cons

    The only downside I have experienced is that it is still a job. I may not have been with the company long enough to have discovered more cons, but this company truly values their people and strives for excellence each and every day. We have a new CEO and there is always some uncertainty with a new top dog, but all the whispers thus far are very favorable.

    Advice to ManagementAdvice

    Keep up the good work and please continue to reward us for quality work, especially those of us in the trenches serving the field.

    Recommends
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    It's been great so far...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Pantry

    Pros

    Working at Kangaroo Express (The Pantry is the parent company) has been a pretty good experience for me. I work in a store as a manager, and like most retail jobs, you have to have a sense of urgency when working with customers. The company is really trying to clean up the stores and is focusing on selling more fresh food and coffee. I have been treated fairly by my District Manager, and for the most part I work 45-50 hours per week. Salary and bonus are good. I have heard that the management training program has improved since I joined the company.

    Cons

    Sometimes we are short-handed when someone calls out sick.

    Advice to ManagementAdvice

    A tuition reimbursement program would be nice.

    Recommends
    No opinion of CEO
  6.  

    Working at the Pantry is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Pantry

    Pros

    Decent salary, great work life balance dependent on what department you are in

    Cons

    Benefits are not ideal along with the lack of initial company training

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    i've had a pretty god experience at pantry so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Starke, FL
    Current Employee - Sales Associate in Starke, FL

    I have been working at The Pantry part-time (less than an year)

    Pros

    it has good benefits if your full time

    Cons

    not enough hours,would love to have benefits

    Advice to ManagementAdvice

    make sure your manageers know what how to manage a store

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    Poor training but great access to internal opportunities.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Pantry

    Pros

    Starting pay is a dollar higher than min. wage.

    Cons

    Training was poor.
    Poor communication between managers.

  9. 1 person found this helpful  

    control payroll,hire and maintain associates,Inventory control,schedule,increase sales,maintain a friendly and clean .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Jacksonville, FL
    Current Employee - Store Manager in Jacksonville, FL

    I have been working at The Pantry full-time

    Pros

    meet great people everyday,always a learning process, store management for at least 10-15 years

    Cons

    up sale to increase Sales ,always look for the best way to keep customers coming back, friendly great team Respect.

    Advice to ManagementAdvice

    My first rule is never feel that your associate should do a job you will not do.
    we always work as a team.I can do trash also.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    its been good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Pantry full-time

    Pros

    good pay for the job

    Cons

    long hours because employees only get 25 part time

    Advice to ManagementAdvice

    Keep employees satisfied

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good job and good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Department in Cary, NC
    Current Employee - IT Department in Cary, NC

    I have been working at The Pantry full-time (more than 5 years)

    Pros

    Really good people at the Corporate Headquarters. A laid back environment with not a lot of stress. Yearly bonuses with some years really good and some just okay. Yearly salary reviews and always at least some kind of raise. Quality, high integrity people and company.

    Cons

    Upper level management has had a lot of instability. Sometimes lack of direction and leadership. It seems that upper management does not have a clear strategy or the strategy is always changing.

    Advice to ManagementAdvice

    Need to be more competitive in fuel prices to increase volume and get customers inside the store. Get rid of the layers of mid to higher level management and some of the dead weight employees to become more efficient and profitable. Stop rewarding those who contribute less and reward those who contribute more.

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at The Pantry? Share Your Experiences

The Pantry

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.