The Rank Group Reviews

Updated February 16, 2015
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2.2
21 Reviews
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The Rank Group Chief Executive Henry Birch
Henry Birch
5 Ratings

Employee Reviews

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  1. Helpful (1)

    Bit of a dinosaur

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Rank Group full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Relaxed, good work-life balance, some really nice people, old fashioned appeal. Salaries okay (but very little progression). Little sense of urgency so low stress and well resourced.

    Cons

    Slow moving, lots of cliques and politics, unwilling to adopt new ideas, lots of people who have been there a long time stuck in a time-warp. Unbelievably old fashioned, like Grace Brothers in Are You Being Served at times. Know your place and speak when you're spoken to or else. A few cynical people completely up themselves pretending to be good guys. Company talks a good fight but often just talk.

    Advice to Management

    Update the business model, reward talent and achievement. Create a true high performance culture with rewards and people held accountable

  2. Helpful (4)

    They haven’t got a clue!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Maidenhead, England (UK)
    Current Employee - Anonymous Employee in Maidenhead, England (UK)

    I have been working at The Rank Group full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Nice people. Free coffee and tea. Plenty of free parking in Maidenhead, good location and the option to work flexibly. But don’t get sucked in by these “hygiene factors”. They soon pale into insignificance when you get to know the place for what it really is.

    The new CEO has a good vision and a clear strategy, but unfortunately he doesn’t have the competent management to execute it.

    Cons

    If Rank was a restaurant and Glassdoor was TripAdvisor then you wouldn’t touch this place with a bargepole, so why would you even consider working here? They’re about 5 years behind the curve with digital / on-line / multi-channel gaming and by the time they launch their digital offering (I give it no less than 2 years) the gaming market will probably have changed considerably. Everything here is behind the times. They still do annual leave applications on manual cards. Working here feels like being in a bygone era.

    Advice to Management

    Wake up and smell the coffee. That loud bang you’ve just heard… yes, it was an iceberg. This ship is sinking. And people are already jumping overboard (figuratively speaking) in large numbers while you blissfully carry on scooping buckets of water out the hull thinking everything’s okay. You really have no clue! Do yourselves a favour and start analysing all the feedback on this site.

  3. Helpful (6)

    Complete shambles!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Maidenhead, England (UK)
    Former Employee - Anonymous Employee in Maidenhead, England (UK)

    I worked at The Rank Group

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Once upon time there were good people there..

    Cons

    Middle and senior management that have no idea what they're doing. Restructure after restructure, often as excuses for those in charge to feed their own personal agendas, hide incompetence and stop themselves from being shown up by those who are qualified, experienced and morally sound. The working culture is unpleasant, hostile and haphazard (as a result of continual restructures and redundancies), the latter illustrating the lack of integrity within the HR team who work on the side of the business, rather than adhere to employment law.

    Advice to Management

    Take the wool from over your eyes and sniff out the blaggers, the overpaid consultants and un-collaborative individuals who have no genuine interest in the success of the business. Start to gather your own evidence regarding the talent and capability that the business is losing. More importantly, encourage ethical behaviour amongst the HR team and others.... restructures, redundancies and tribunals aren't are good use of finances!

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  5. Big improvements over the last 6-12 months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at The Rank Group full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Clear strategy with new CEO, frequent updates from senior management, great work-life balance, given a voice and listened to, opportunity to make changes, very collaborative environment

    Cons

    shift in culture means some people are in old mind-set, people still want to point the finger rather than resolve the problem, lack of targets limits motivation, would be nice to be set a target then rewarded if it's hit

    Advice to Management

    Keep informing everyone on strategy and let us know how we're doing regularly

  6. Helpful (4)

    Horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Project Manager in Maidenhead, England (UK)
    Former Contractor - Project Manager in Maidenhead, England (UK)

    I worked at The Rank Group as a contractor (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Dark, depressing, oppressive and outdated from the minute you walk into the building

    Cons

    Same as the Pros nothing slightly redeeming about the place.

    Advice to Management

    Perhaps the new CEO can sort things out, but very much doubt it.

  7. Information management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in London, England (UK)
    Current Employee - Developer in London, England (UK)

    I have been working at The Rank Group full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good work from home priviledge

    Cons

    no bonuses, no good social events

    Advice to Management

    be kind to staff

    The Rank Group Response

    Oct 27, 2014Director of Talent

    Work from home privileges are designed to enable more effective and productive outputs and are offered at the discretion of the departmental manager where relevant to the role and individual ... More

  8. Helpful (2)

    Dont reward their staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Rank Group full-time (more than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Fairly laid back, not too stressful

    Cons

    No interest in rewarding staff. High turnover as a result. Senior management pretty clueless.

    The Rank Group Response

    Oct 27, 2014Director of Talent

    Rank is an environment where there is is high demand and high work load. Everyone is busy striving to maximise our amazing opportunities as we move more and more into the digital world.
    It is
    ... More

  9. Rewards those who are prepared to contribute

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Rank Group full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is a renewed positivity and a real desire to grow the business sustainably and profitably.
    People are rewarded for going the extra mile and spotting and actibng upon initiatives that will benefit the Group and the customer.
    People who are collaborative, engaged and keep the customer experience front of mind will succeed. Those who solely focus on the things that could be better will not be a part of the new vision and the success that will accompany.

    Cons

    There are some outdated processes and attitudes, but slowly and surely these are being overcome through a wave of new positive recruits that believe in the direction of the new CEO.
    If you want an easy ride where you can sit back and let the others do the work then this place is not for you. If you are prepared to get stuck in and contribute and work with your colleagues to improve every aspect of the business then you will have a great time here.

    Advice to Management

    Keep the faith. Share the good news and support the growing culture of engagement.

  10. Helpful (7)

    Short Term Gain long Term Pain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager In IT in London, England (UK)
    Former Employee - Project Manager In IT in London, England (UK)

    I worked at The Rank Group full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Plenty of work to do - Can't think of anything else having been made redundant after only a few months of employment. Ignore comments about new people as Rank has a throw away culture towards people

    Cons

    Company that couldn't care less about it's employees. Everything is done by the "book" but sadly that isn't great for morale nor motivation. Suppliers are all to often in the driving seat and I can't see many of the recent Exec hires staying for the duration.

    Advice to Management

    Understand that is takes time to rebuild, have you shared the vision. Focusing on results is great but what's the expectation. Get someone who really understands the digital market to lead it and be prepared to speculate in that area to accumulate more customers.
    Wouldn't hurt to improve the digital experience within the retail outlets and for crying out load modernise the Bingo halls in line with customer expectations

  11. Helpful (4)

    Its a shame about what has happened to a on- time great British institution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Rank Group full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Rank is good a buying people into the company through good pay and benefit offers. A historical, backward-facing portrayal of a once-loved organisation, going through a short-lived spell of chaos, but with the ambition to restore itself to its former glory, can be a compelling case to join - do not get sucked in!

    Cons

    I'm a bit of an optimist, and like to think that a clear strategy and positive people culture can sometimes overcome the bad performance of an organisation, but the slow and painful decline of the Rank Group is inevitable unless transformation happens soon. As has been mentioned before, the organisation is either clueless, or not interested, in tackling the source of the real business problems, but instead in maintaining existing power structures and cliques, and even resorting to some pretty poorly disguised bullying techniques to address any threat to the status quo.

    Advice to Management

    Shut it down and start again.

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