The Running Room

  www.runningroom.com
  www.runningroom.com

The Running Room Reviews

Updated December 8, 2014
Updated December 8, 2014
19 Reviews
2.5
19 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John M. Stanton
7 Ratings

Employee Reviews

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  1.  

    Amazing, friendly staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Running Room part-time

    Pros

    Being able to work with people and customers who enjoy the same passion as I do, RUNNING!

    Cons

    Some cons include low pay and redundant tasks. Not enough hours for part time staff.

    Advice to ManagementAdvice

    Be more involved at the store. Don't ever see upper management. Only through email I hear about them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Not a place to work for long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at The Running Room full-time (more than an year)

    Pros

    The people that you work with at the store-level are great

    Cons

    Disconnect between upper management and store-level
    Everything you do is micromanaged by somebody sitting behind a desk in Canada
    No latitude for negotiating salary - they start everybody at the bare minimum
    Constant push to increase sales and metrics and even to go through sales training programs outside of work but no opportunity for commission or bonuses, no possibility of pay increase more than once a year no matter what you contribute

    Advice to ManagementAdvice

    Don't treat your employees like expendable cogs and still expect them to put in extra time and effort for you

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Could be so much better if the company was run properly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Toronto, ON (Canada)
    Current Employee - Store Manager in Toronto, ON (Canada)

    I have been working at The Running Room full-time (more than 10 years)

    Pros

    Share a love of running and fitness with likeminded individuals

    Cons

    Poor pay. Bad upper management. Only negative criticism is given, never any good praises no matter what you do. Expected to work alone most of the time which results in no breaks even though breaks are taken out of the hours worked in the schedule. If you complain about breaks, you are told that you get breaks when nobody comes in the store... No room for advancement. Very little chance of a bonus or a raise. head office does nothing to drive sales into stores and then blame you for low sales. The current model is NOT working.

    Advice to ManagementAdvice

    Hire somebody with real business experience to make changes in the company to help it turnaround. A huge personnel change should be made from the top down.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Disrespectful senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)

    I have been working at The Running Room full-time (more than an year)

    Pros

    Great coworkers, for the most part. No work on weekends. Consistent weekly hours. Social committee plans events for the office, though generally too athletic-focused for a somewhat non-athletic office.

    Cons

    Senior management is disrespectful to anyone they deem low on the totem pole; after a couple years in the office, they still don't know my name, or probably even what I do. Pay is pitifully low. Benefits are barely helpful. Communication is lacking between almost every single department. HR is basically non-existent; if you have a complaint, too bad for you. Not really room to move up anywhere.

    Advice to ManagementAdvice

    Higher wages would make a huge difference for the company. People would be more motivated to do a good job if they were paid what they deserve. Of course effort will be lacking when employees feel they're wasting their time. Get to know the people working for you; treat them as if they're people, not just positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great co-workers, good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Purchaser in Edmonton, AB (Canada)
    Current Employee - Purchaser in Edmonton, AB (Canada)

    I have been working at The Running Room full-time (more than 5 years)

    Pros

    Great people to work with, some of the best and smartest I've ever worked with, consistent work schedule, weekends off, social committee organizes fun events, decent benefits package.

    Cons

    Salaries aren't great, no sick days, limited advancement opportunities, few training opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great concept, terrible disrespect from higher management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at The Running Room full-time (more than 10 years)

    Pros

    John Stanton captured what society needed in regards to health, fitness and place to find your healthy lifestyle needs.

    Cons

    Staying current with ever changing pay scales. Minimum wages moves so quickly that RR needs to stay on top. A huge disconnect between home office and store staff. I worked for the company more than a decade and one of the Stanton sons didn't even know my name. Upon resigning I didn't hear from any members of the family, after working as a manager and area manager. Very disappointing.

    Advice to ManagementAdvice

    I would insist that neutral exit interviews are conducted. If HR conducted them officially then RR top people would learn much more than when Brenda conducts them. For example, she could be the issue with those leaving RR but that would not be evident. Overall find a way to retain and show appreciation to the key members of your team. Underpaying + under appreciation = under valuing your people. Running Room prides themselves for having friendly knowledgeable sales people but behind the scenes their expectations are not industry comparable. For all the profit the company is experiencing the employees are not the ones reaping the benefits. Some kind of profit-sharing program would be a start. As I write this I realize I could go on and on and on, unfortunately.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    great energy, fun people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Vancouver, BC (Canada)
    Former Employee - Sales Associate in Vancouver, BC (Canada)

    I worked at The Running Room part-time (more than an year)

    Pros

    an opportunity to share my passion for running, educating, teaching, motivating!

    Cons

    HQ doesn't really know the talent they have 'on the floor' at store locations. Too much focus on the day to day processes; micromanaging

    Advice to ManagementAdvice

    recognition is given yes - but to an overall region or store(s) which usually points to area manager and/or store manager. Need to get specific and recognize individual team members by name on front lines.

    Neutral Outlook
    No opinion of CEO
  9.  

    Encouraging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Running Coach in Toronto, ON (Canada)
    Current Employee - Running Coach in Toronto, ON (Canada)

    I have been working at The Running Room as an intern (less than an year)

    Pros

    Wonderful employees - team atmosphere

    Cons

    Can be difficult to run in slippery conditions

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Edmonton, AB (Canada)
    Current Employee - Sales Associate in Edmonton, AB (Canada)

    I have been working at The Running Room part-time (more than 5 years)

    Pros

    Works around school
    Great customers
    Amazing co-workers

    Cons

    Terrible pay
    Home office blames everyone
    No direction
    No real direction in the company. Things change wildly from minute to minute. Contradictions abound.

    Advice to ManagementAdvice

    Pay your employees above minimum wage. A proper training program that isn't Graff retail.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Alright, pretty decent company to work at for a part-time job.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Running Room

    Pros

    Lots of great people work for the company. Fair pay for the amount of work.

    Cons

    Corporate often doesn't take responsibility for it's mistakes and likes to blame the staff. Managers not paid enough for the amount of work.

    Advice to ManagementAdvice

    Have a more open dialogue with the staff.

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