The SCOOTER Store Reviews

Updated March 5, 2015
128 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. I would still be happily working here if they hadn't turned out to be defrauding the government.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Marketing Customer Service Representative in New Braunfels, TX
    Current Employee - Inbound Marketing Customer Service Representative in New Braunfels, TX

    I have been working at The SCOOTER Store full-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Worked with great people, good starting pay for someone lacking experience, and got to hear some incredible stories from the people calling in. You felt like you were actually getting to help people everyday and the work was easy. I spent the last portion of my time with TSS working from home and it was a GREAT experience-the work was easy and you could relax with some music in the background, watch a movie in-between calls, etc. It was never a career for me but I wish they hadn't turned out to be so incompetent so I could continue to work for them! Also was great not having to share cubicles, the office was in a beautiful area, we had long lunches and there was a potluck nearly every week. Was also tons of fun getting to decorate everything for Halloween and Christmas. All the managers I got to work with and know were fantastic and while they weren't always very intelligent they cared about you. I can sincerely say that I miss working here.

    Cons

    They got raided by the FBI and let everyone go without any warning and without any compensation for our untaken vacation time, etc.

  2. Medicare Fraud

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mss in Grand Rapids, MI
    Former Employee - Mss in Grand Rapids, MI

    I worked at The SCOOTER Store full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay, friendly co-workers, a lot of fun and knowing we were helping some people who deserved it.

    Cons

    Being persuaded to deliver equipment to people who don't qualify; hearing how proud the founder was that our budget for confetti was more than some smaller company's total operating budget; pressure at the end of every month to deliver powerchairs and ignore those needing service because deliveries paid the bills; constantly surrounded by the "holier than thou' management styles; putting up with the "Good ol' Boy" attitudes of the founder and his family members and buddies; double standards; employees at The Ivory Towers having all of the benefits; charging the American taxpayer through Medicare to pay for a 15 year anniversary chartered cruise to Mexico! Core Ideologies............what a joke.

    Advice to Management

    Turn yourselves in for fraud

  3. Helpful (1)

    Roller Coaster, fun and exciting to start then white knuckled with a sense of pending doom at the end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The SCOOTER Store full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The work was truly rewarding.

    Cons

    It seems profit replaced the focus which was once the consumer.

    Advice to Management

    Remain true to the mission statement.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    In nine years that I worked there this company went from 5 star to OOBiz due to upper mismanagement issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobility Manager in Lombard, IL
    Former Employee - Mobility Manager in Lombard, IL

    I worked at The SCOOTER Store full-time (more than 8 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great for helping end user good feelings.

    Cons

    Too much pressure from upper management to do things out of your skill set with minimal training, tools, and support. New developments in products with minimal improvements on quality and durability. In some cases new products new products inferior to products they replaced.

    Advice to Management

    Train people in accordance with their talents goals and strengths or allow than to volunteer for new roles. Listen to your employees and provide realistic goals. Focus efforts that produce significant income and staff appropriately with new hires or newly trained volunteers with talent toward those goals. Companies profit little by forcing unlikely scenarios on current situations.

  6. Great company mismanaged and now closed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The SCOOTER Store full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great salary! Good people to work with!

    Cons

    Mismanagement by former executives caused business to close.

  7. Helpful (1)

    Mobility Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobility Manager in Seattle, WA
    Former Employee - Mobility Manager in Seattle, WA

    I worked at The SCOOTER Store full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great Pay. Excellent Health Benefits. Lousy Retirement options.

    Cons

    Pushed Scooters and Power Chairs on those who really didn't need them at the specific time of delivery.

    Advice to Management

    They are no longer in business. Advice to upper management probably should have paid debt off to the federal government.

  8. It was a pleasant experience to work with such a great team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Review Nurse in New Braunfels, TX
    Former Employee - Medical Review Nurse in New Braunfels, TX

    I worked at The SCOOTER Store full-time (more than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The Scooter Store was a family not a job.

    Cons

    Continuous changing guidelines referring to Medicare.

    Advice to Management

    None

  9. Facts

    Former Employee - Sales Team Manager
    Former Employee - Sales Team Manager

    I worked at The SCOOTER Store full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The FBI didn't close TSS. They found no fraud, and reported that to Medicare. They stopped funding. That was the issue, you should get facts straight.

    Cons

    Medicare officials suck. Closed an amazing company for no good reason.

  10. Helpful (1)

    Everchanging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The SCOOTER Store

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    On the road meeting interesting people

    Cons

    Instability, they have since closed

    Advice to Management

    Get new ones

  11. Loved this company, it was a great experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rehab Technician in Grand Rapids, MI
    Former Employee - Rehab Technician in Grand Rapids, MI

    I worked at The SCOOTER Store full-time (more than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Scooter was shut down by Medicare...

    Cons

    Cannot think of a downside...

    Advice to Management

    Always treat customers with respect, and always do the right thing...

The SCOOTER Store Photos

Front entrance at TSS

+ Add Photo

Work at The SCOOTER Store? Share Your Experiences

The SCOOTER Store

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.