The Shade Store Reviews

Updated August 1, 2015
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  1. High expectations, high reward

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Competitive salaries. Free breakfast everyday, free lunch every Friday. Good morale, good vibes. Work is engaging. Meritocracy. Excellent computer, monitors.

    Cons

    No major issues. You do need to be ready to work, they pay well but they are looking for a return on that investment.

    Advice to Management

    Remain a nimble and lean machine as we continue to scale.


  2. Helpful (2)

    COO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Port Chester, NY
    Current Employee - Anonymous Employee in Port Chester, NY
    Recommends
    Positive Outlook

    I have been working at The Shade Store full-time (More than 5 years)

    Pros

    Fantastic culture, very supportive, very generous. It's a company with a clear vision and it's exciting to be part of a team all working towards the same goal. While the company has a very cool design, and world class look and feel in its showrooms and website - underneath it all is true old-school family values - in that they treat every customer like gold. Whether you shop with them or not - they continuously preach about providing the best experience possible to a customer. And if for whatever reason a customer is not satisfied, they will do whatever is necessary to satisfy that customer. So its nice to have a company that stands behind what they sell and the service they provide - you're never in an awkward position because you the know company has your back, and will always do right by the customer. Lastly, I know the company had many opportunities to take its production overseas where it would be a lot cheaper. And I think it's amazing that they continue to choose to produce everything by hand right here in the USA. I've seen these workrooms across the US almost ready to close - and when The Shade Store came in - they literally have hundreds of people making product every day. It really saved the small town where the window treatment factory is the center of it all. Pretty cool to see the positive effect of keeping business in the US.

    Cons

    There really aren't any. If you're looking to just skate by probably not the company for you. If you're looking to make a difference and be rewarded for it - would highly recommend The Shade Store.

    Advice to Management

    Keep on trucking. Its not always easy when trying to grow and be great - however never lose site of the vision - which is to be the best company in the world when for custom window treatments. Customers are inviting us into their homes / their sanctuaries - they will have this product up for years - we want them to have nothing but good thoughts about their experience when they see their window treatments - not mention it truly transforms the room when done right. It's really becoming a part of interior design - and of course has practical benefits for privacy and energy efficiency.


  3. Helpful (1)

    Highly Recommended! Fun, exciting and fast growing company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Port Chester, NY
    Current Employee - Anonymous Employee in Port Chester, NY
    Recommends
    Positive Outlook

    I have been working at The Shade Store full-time (Less than a year)

    Pros

    Autonomous environment, there is a high level of attainability in adding value with this company. With the company growing so fast you can gain knowledge and experience on what it’s like to be a part of that growth which is exciting. The leadership is very driven and approachable- It’s nice getting the opportunity to collaborate with the owners and senior leaders on the future of the company.

    Cons

    No cons here, you definitely need a level of creativity and intuition as room for enhancement as well as new ideas are the expectation.


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  5. Helpful (3)

    Do yourself a favor and run now!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Still trying to think of one.

    Cons

    They want you to live and breathe your job. If you are looking for a life/work balance this is not the place for you. They put on a great facade during the interview process but things change quickly once you start working there. What they say to get you in the door is the complete opposite once you have the job.

    Advice to Management

    Don't make your employees feel shameful for wanting to have a normal life and not wanting to spend every waking minute thinking about the place.


  6. Senior Accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Port Chester, NY
    Current Employee - Senior Accountant in Port Chester, NY
    Recommends
    Positive Outlook

    I have been working at The Shade Store full-time (Less than a year)

    Pros

    It’s a dream commute from NYC/Bronx/Westchester Great work/life balance Amazing compensation and benefits Schedule flexibility Daily breakfast provided Career/growth potential

    Cons

    There are no names displayed on desks, so it's a little difficult to remember everyone's name when you start working.

    Advice to Management

    Let's make our company values displayed so that all employees are aware of what they are and provide examples.


  7. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Boca Raton, FL
    Current Employee - Customer Service Manager in Boca Raton, FL
    Doesn't Recommend
    Neutral Outlook

    I have been working at The Shade Store part-time (More than a year)

    Pros

    The manager is amazing. He is really nice and understanding and is happy to help you grow in the field.

    Cons

    The hours are few, which results in less pay and less learned.

    Advice to Management

    Keep the business versatile to make it more interesting to customers.


  8. Helpful (5)

    No work life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at The Shade Store full-time (Less than a year)

    Pros

    Slightly above average pay but it's not worth it.

    Cons

    Healthcare starts after 3 months employment. You are expected to work from 8:30AM to 6:00PM or later every night. It was the norm to see people in the office working until 9:00PM at night. Getting calls, text messages and emails for non-emergencies is the norm and you're expected to respond promptly. Employees are worked to the point of exhaustion, people often made mistakes they would not normally make simply due to lack of rest. Don't take a job here unless you have no other options, you're better off taking 10K-15K less someplace else just so you can have a life.


  9. Helpful (10)

    STAY AWAY!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Department in Port Chester, NY
    Former Employee - Sales Department in Port Chester, NY
    Doesn't Recommend
    Neutral Outlook

    Pros

    Pay is good, friendly atmosphere.

    Cons

    Everything else. Do not apply here.

    Advice to Management

    Please create shifts so people can have a life. Have people dedicated to either the early shift or the late shift as well as the weekends. Some people are having problems with their spouses because of this place. I was hired to work the phone sales dept. Hours were Monday - Friday 9am to 6pm with a 1 hour lunch. The hours are now 9am - 6pm or 11am - 8pm with 2 Saturdays a month (9am - 6pm) and now I heard 1 Sunday (11am - 6pm) a month. Also communication is lacking and people have no clue as to what is going on sometimes.


  10. Helpful (3)

    Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in New York, NY
    Current Employee - Developer in New York, NY
    Recommends

    I have been working at The Shade Store full-time (More than a year)

    Pros

    relocate to another city to work

    Cons

    development the website for better user experience



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