The Standard

  www.standard.com
  www.standard.com

The Standard Reviews

Updated December 19, 2014
Updated December 19, 2014
101 Reviews
2.6
101 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Standard President & CEO J. Greg Ness
J. Greg Ness
55 Ratings

Review Highlights

Pros
  • Great location in downtown Portland (in 14 reviews)

  • Good people, good benefits, fair location (in 9 reviews)


Cons
  • Of course, upper management received healthy salary increases while non-management salaries stagnated (in 8 reviews)

  • The news that layoffs were coming in favor of outsourcing to India was announced by the IT VP a few months ago (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Stay away... Look elsewhere... This place is poison...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Policy Administrative in Portland, OR
    Current Employee - Policy Administrative in Portland, OR

    I have been working at The Standard full-time (more than 5 years)

    Pros

    The sense of team and family with your imediate co-workers. Cause at the end of the day you are all in the same sinking boat.

    Cons

    The Following:

    Poor raises regardless of performance
    The class war between the salaried and the hourly employees
    Too much work, not enough people to keep up
    Useless and oblivious upper management that is only concerned with the bottom line
    Poor technology (I.E. Paper files, and 1970's billing systems)
    Poorly written contracts that are hard to administrate
    HR is less concerned with the employee's needs and only out to protect the company
    No advancement oppurtunities, not real ones anyway
    Supervisors picking favorites for open positions, and interviewing people for show
    Completely outdated dress code
    Witch hunts on employees and teams by upper management to attempt to make themselves look better, and or, busy to protect the fact that they are not effective at their own positions.
    Fake bonuses that never meet the standards that they are supposed to
    Extreme cronyism amongst upper managment, HR, and Team Supervisors

    Advice to ManagementAdvice

    The upper management should all quit, and let new people come in. The average raise for the employee's last year was about 1-2%, barely cost of living. The officers of course, all brought home record high salaries and bonuses. They are all posted in Forbes for your review.

    The companies values are to always "do the right thing"... After 5 years of employment here, I have yet to see that played out for either the employees, claimants, or customers. It should be do the right thing, as long as it makes the shareholders happy/richer. But I guess that might be too long to fit on a cheap business card.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Has potential but currently limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Claims, Employee Benefits in Portland, OR
    Current Employee - Process Claims, Employee Benefits in Portland, OR

    I have been working at The Standard full-time (more than 3 years)

    Pros

    Benefits
    Fast paced
    Benefits
    Comrade ride
    Bonus for high performers
    Tuition reimbursement
    Convenient locations

    Cons

    Transition from privately to publicly owned company creates tension between those who want change and those who want to keep things as they were
    Departments can operate in silos, almos like they don't want to share resources
    Rapid change in leadership and turnover create significant inconsisties

    Advice to ManagementAdvice

    Hire leaders with experience in management

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good supportive company trying to do its best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at The Standard

    Pros

    Good benefits and opportunities to move up and into other positions.

    Cons

    If you work in a production level job, time deadlines and productivity goals are demanding. Professional level positions are quite flexible.

    Advice to ManagementAdvice

    Invest in IT and infrastructure commensurate with competitors.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 6 people found this helpful  

    Stick your head in the sand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Copywriter in Portland, OR
    Former Employee - Copywriter in Portland, OR

    I worked at The Standard full-time (more than 5 years)

    Pros

    Excellent benefits. Good location. Volunteer culture. Company has a good story to tell. Even the people who love backstabbing office politics are at least polite to your face.

    Cons

    Top execs have no idea what it's like to work for them. They don't communicate strategy and priorities to the rest of the company. Company has a good story to tell but woe to she who tries to tell it. Marketing rewards mediocrity. Corp Comm and Public Affairs like to pretend that the rest of the company doesn't exist. Sales hates marketing. Marketing doesn't know what sales does. The people in the trenches (particularly claims examiners) are hideously understaffed and overworked.

    Advice to ManagementAdvice

    There's more to life than keeping your head down and squeezing another drop of blood from your employees. Develop empathy. Stand up and tell the world the Standard exists, or at least tell Portland, because when I used to say I worked for the Standard, most people thought I meant the toilet manufacturer.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Went from 5 to 1 in a year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Assistant II in Portland, OR
    Current Employee - Staff Assistant II in Portland, OR

    I have been working at The Standard full-time (more than an year)

    Pros

    The location is great! Lots of food choices, and after hours fun. Overall, people are engaging, helpful and easy to work with. For an insurance company, they pay better than most.

    Cons

    My manager is scattered, and does not really know how to manage well. An example to this situation: When we are short staffed, due to vacation or illness, the manager thinks it's the right time to cross train people during this time. This behavior is consistent and many examples abound. Going to their boss is not an option as there is a 'club' among them.

    The company also revised its benefit plan for the 2015 year, but rolled out this information a couple of days after their company giving campaign ended; leaving many people feeling betrayed. Since the affected benefits are vacation related, many people were making their 2014 vacation plans on the old policy, only to be surprised with this information a couple of weeks before enrollment of the 2015 year. Lots of unhappy employees because of this change.

    Advice to ManagementAdvice

    Upper management is its own club. They are 'untouchable' in that I don't feel like I can go to them. Going to HR is also out of the question as the employee looks disgruntled. I truly feel like I could do a better job at organizing and making big-picture decisions than my boss. If there is someone causing a high turn-over, their practices should be examined.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Balanced & Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at The Standard full-time (more than an year)

    Pros

    Immense opportunities for growth, an affordable and solid benefits package inclusive of health and dental insurance and transit subsidies, time and opportunities to volunteer within the community, pay scale is well within the market range, many extra perks such as classes, resource groups, and activities for professional growth, support and networking. When I was looking for a new job, and got hired on at The Standard I can solidly say from my research and experience that The Standards pay and benefits are very much in line with, and even a bit better than the majority of what is out there.

    Cons

    Nothing from the company itself is negative in my book. There are the challenges you can encounter in any workplace that relate more to the dynamics of team work, cohesion, professional communications, etc. that come down to individual behavior and approach rather than company policy and procedure.

    Advice to ManagementAdvice

    I appreciate managements approachability and communication.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Look elsewhere is you expect hard work, great job reviews and expertise to pay off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Standard full-time (more than 3 years)

    Pros

    Co-workers are very nice people.

    Cons

    Hard work is not valued if you don't know the right people. Doesn't promote from within or reward exceptional work, unless you are in the "right circles". Upper management is overpaid and underworked, and middle management is underpaid and overworked.

    Advice to ManagementAdvice

    Stop the nepotism and back door promotions; hard working individuals get paid much less than people higher up who virtually do nothing. It is no secret that many wonder what some very well compensated people even do at all. Upper management is fraught with cronyism. Surveys are only given lip service. Work overtime and deliver exceptional results? Don't expect to advance more than a paltry 2% per year with a measly bonus even when you get an exceptional review. HR is fine with this. Your employees sacrifice their family time and quality of life to deliver the requirements of their jobs. If people excel they should be compensated.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Good people working hard to support poorly thought out strategies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Standard full-time (more than 8 years)

    Pros

    There are a lot of good people at The Standard who work hard to provide good service to their customers and really want to do the right thing. The benefits and compensation packages are fair. The locations are decent and the company's involvement in the community is admirable.

    Cons

    The lack of strategic thinking at the senior levels has led to snowballing problems.Years of kicking the can down the road on technology projects has caught up with the company. A lack of focus on and investments in the core business has led to competitive disadvantages and no clear USP for any of the product lines. And staff reductions, benefit cuts and outsourcing of key functions have led to a brain drain and a lack of confidence among remaining employees.

    Advice to ManagementAdvice

    You really need to learn the difference between strategy and tactics. A well defined strategy helps you focus on what you will do--- and as importantly, what you will not. The lack of a clear strategy and myriad tactical projects competing for resources have left people feeling overwhelmed and disheartened. Many people, particularly those in middle management who have enough visibility into goings on to get a good sense of the situation, wonder about the long-term viability of the company. It is time to take a realistic look at the projects under way, the service being provided to customers and the technology that supports everything and make some serious decisions about what you are going to continue to do going forward.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Great if you keep your mouth shut

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contact Center Representative in Hillsboro, OR
    Current Employee - Contact Center Representative in Hillsboro, OR

    I have been working at The Standard full-time (more than an year)

    Pros

    There are good people here, some growth potential if you start off low, supportive leadership for the most part.

    Cons

    Poor work-life balance, schedule inflexibility if working in the contact center, there can be very low morale at times, 1 praise for 10 criticisms, way too much gossip and back-stabbing.

    Advice to ManagementAdvice

    Be more flexible. We don't live to work; we work to live.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at The Standard

    Pros

    Great experience. Lots of responsibilities that grow one

    Cons

    Upward Mobility constraints.
    Unprofessional HR

    No opinion of CEO

The Standard Photos

Standard Plaza

+ Add Photo

Work at The Standard? Share Your Experiences

The Standard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.