The UPS Store

  www.theupsstore.com
  www.theupsstore.com
Work in HR? Unlock Free Profile

The UPS Store Reviews

Updated September 23, 2014
Updated September 23, 2014
156 Reviews
3.4
156 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The UPS Store President Tim Davis
Tim Davis
31 Ratings

Review Highlights

Pros
  • I loved the flexible hours and the small staff that I worked with (in 7 reviews)

  • It is a laid back environment during non-holiday seasons and great for college students (in 7 reviews)


Cons
  • Low pay, long boring hours, deal with some interesting people (in 9 reviews)

  • No benefits, not much room to move up without buying the store itself (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good job for right out of high school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The UPS Store

    Pros

    Flexible hours. Locally owned franchise. Laid back atmosphere.

    Cons

    Unless you are in high school, or fresh out of high school, the pay probably isn't enough. That said, they don't advertise it to be. I had very few complaints working there. Getting enough hours was probably the biggest issue.

    No opinion of CEO
  2.  

    Great for students always off sunday!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UPS Store Clerk  in  Dallas, TX
    Current Employee - UPS Store Clerk in Dallas, TX

    I have been working at The UPS Store part-time for more than 3 years

    Pros

    Off Sundays go home as early as 7:00 pm
    Individually owned and operated. Feels like working for mom and pops. Off most major holidays.

    Cons

    Lots of repetition on returns for DVR's and Modems. Corporate is really dumb about stuff most of the time.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    A good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Designer
    Former Employee - Instructional Designer

    I worked at The UPS Store as an intern for less than a year

    Pros

    Access to a big named employer, education on the workings of how to train a franchise business, insight into what a huge corporation does when it put instructional designers under human resources.

    Cons

    Interesting management styles, projects are limited in scope, and peculiar hiring methods that may result in a lack of a job at the end of the internship.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    The UPS Store, Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Humble, TX
    Current Employee - Sales Associate in Humble, TX

    I have been working at The UPS Store part-time for more than 3 years

    Pros

    Flexible Hours.
    OK job if you are in college.
    25% shipping discount
    You gain knowledge about shipping

    Cons

    The job kind of sucks at first, there is a lot of crap that you have to remember and it takes about a little over a month until you feel comfortable with everything.
    Have to be a decent people person, the biggest factor in the success and growth of a store might be the level of customer service you provide.
    You don't just do a few things at UPS stores. The job can be very simple at times but other times there are so many different things you will be required to do. There is shipping stuff, printing, faxing, notary, mailbox, packing a bunch of crap.
    UPS Stores are franchised and individually run, but lot of people confuse UPS Stores being the actual UPS.
    Not a lot of incentive to work hard, unless you work at a store that makes a lot of money.
    If you work under a cool Owner/Manager, the job will suck a lot less.
    Not a job that you want to be at for more than a year.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at The UPS Store part-time for more than 3 years

    Pros

    owner would give Bonus at the end of the year

    Cons

    do not have any benefit

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    I love the work and customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Gallatin, TN
    Current Employee - Assistant Manager in Gallatin, TN

    I have been working at The UPS Store full-time for more than 5 years

    Pros

    Flexible hours, multitasking haven which I love, almost never the same job throughout the day, no Sundays, family like workplace, teamwork utilization, etc!

    Cons

    No benefits, not much room to move up without buying the store itself

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Franchise stores are all dependent on owner.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Associate  in  San Luis Obispo, CA
    Former Employee - Senior Sales Associate in San Luis Obispo, CA

    I worked at The UPS Store full-time for more than 3 years

    Pros

    Great people, many aspects in the store (shipping, packing, printing, notary, livescan etc. ), awesome team environment.

    Cons

    Small franchises can make it difficult for time off and vacations. Pay is a little above minimum wage (all depends if you work at a high volume store or not and the owner)

    Advice to ManagementAdvice

    Depending on which store you work for depends on pay and benefits. I have worked for 3 stores and they are all different. Some owners know how to take care of their employees and other's can be cheap and not care. Corporate needs to weed out owners that don't care and aren't looking to grow business.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Morrisville, NC
    Current Employee - Store Manager in Morrisville, NC

    I have been working at The UPS Store full-time for more than 3 years

    Pros

    time to yourself
    Customers
    working with few people
    owners

    Cons

    working with few people
    owners sometimes

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    good experience in ups

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graphic Designer  in  Orlando, FL
    Current Employee - Graphic Designer in Orlando, FL

    I have been working at The UPS Store full-time for more than 3 years

    Pros

    very nice and clean environment

    Cons

    big challenge is for over seas customer have different language !

    Approves of CEO
  11.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Overland Park, KS
    Current Employee - Store Manager in Overland Park, KS

    I have been working at The UPS Store full-time for more than 5 years

    Pros

    Great company to work for! Learn a lot about logistics and running a small business. Also learn how to interact with people.

    Cons

    It can get stressful at times, especially when there is a rush. Software might be hard to learn at first, but it does get better.

    Recommends
    Neutral Outlook
    Approves of CEO

The UPS Store Photos

Worked for The UPS Store? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.