The UPS Store

www.theupsstore.com

The UPS Store Reviews

Updated January 30, 2015
Updated January 30, 2015
182 Reviews
3.5
182 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The UPS Store President Tim Davis
Tim Davis
40 Ratings

Review Highlights

Pros
  • I loved the flexible hours and the small staff that I worked with (in 7 reviews)

  • It is a laid back environment during non-holiday seasons and great for college students (in 7 reviews)


Cons
  • Low pay, long boring hours, deal with some interesting people (in 10 reviews)

  • No benefits, not much room to move up without buying the store itself (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work while in school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA

    I have been working at The UPS Store full-time (more than 5 years)

    Pros

    Flexible hours if you are in college, decent pay if you work in an upper income area

    Cons

    No room for advancement beyond manager since they are franchised but gives you good skills for future job

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Good job while going to school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The UPS Store

    Pros

    Good hours Sundays and holidays off decent pay

    Cons

    No benefits and not really any opportunity to get promoted.

    Advice to ManagementAdvice

    Be more hands on and visit the store more often.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The UPS Store

    Pros

    Not too labor intensive, rarely do you get a super heavy package.

    Cons

    None that I can think of.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The UPS Store

    Pros

    Great environment. Great boss. Decent pay.

    Cons

    None that I can think of. Id return if offered.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    its been a good job as a full time student was the perfect part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The UPS Store

    Pros

    flexible hours and great management

    Cons

    a lot of work but not payed enough

    Advice to ManagementAdvice

    do quarterly evaluations on employees

    Recommends
  7.  

    No room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Greensboro, NC
    Current Employee - Sales Associate in Greensboro, NC

    I have been working at The UPS Store part-time (more than a year)

    Pros

    Flexible work environment. The work is easy and the days are short. It's a great job for a college kid.

    Cons

    There is no room for growth. You are either a manager or sales associate. This is a franchise and not direct UPS, so although it looks good you won't be going anywhere.

    No insurance.
    No paid vacation.
    One Christmas bonus a year.
    Underpaid employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    DRIVER HELPER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The UPS Store

    Pros

    decent money if single no kids

    Cons

    Strict regulations males no hair

    Advice to ManagementAdvice

    stop harassing people

  9.  

    Best left unsaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at The UPS Store full-time (more than a year)

    Pros

    Customers are interesting and fun to deal with

    Cons

    Owner can be a bit single minded at time

    Advice to ManagementAdvice

    Same as any other Management job

    Doesn't Recommend
    Positive Outlook
  10.  

    Just depends on who owns your location and who runs it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copy and Print Specialist in San Francisco, CA
    Current Employee - Copy and Print Specialist in San Francisco, CA

    I have been working at The UPS Store full-time (more than a year)

    Pros

    Christmas Bonus sometimes a Monthly Sales Bonus. Reimbursed Notary Certification training. (after 3 months)

    Cons

    Very inconsistent policies.

    Advice to ManagementAdvice

    More Communication

    Doesn't Recommend
    Neutral Outlook
  11.  

    Good job, especially for a college student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Carrollton, TX
    Former Employee - Sales Associate in Carrollton, TX

    I worked at The UPS Store part-time (more than a year)

    Pros

    Good customer service experience. Flexible hours are good for college students.

    Cons

    Can be slow at times.

    Recommends
    Neutral Outlook
    No opinion of CEO

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