The UPS Store Reviews

Updated August 3, 2015
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238 Employee Reviews

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  1. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The UPS Store

    Pros

    Independently owned store, flexible hours

    Cons

    no benefits, not a lot of room for promotion


  2. Packing associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The UPS Store part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    very very flexible schedule wise. close connection with other employees and employer. hours of operation are great, not many weekend hours necessary

    Cons

    since so close, hard to call in sick, not many other employees to cover for you, people still think that shipping is cheap and it isnt no matter where you go.

    Advice to Management

    I dont really have any. sometimes a little more communication with management and customers. my boss never seems to be there.


  3. Enjoyable Enough

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The UPS Store

    Pros

    Good co-workers and I was allowed an hour for lunch which was nice. It was not a terrible job, but there were just so many small things I did not like about it.

    Cons

    Poor hours, less than desirable communication from management, very slow work day. Pay was minimum wage, and they had me work out on their farm one weekend, which I was never quite sure on the legality of. We were not allowed to sit down through out the day or converse with other employees which was also strange.

    Advice to Management

    Management could lighten up a little bit. No one ever comes in the store from 1pm to 4pm, so it just never made sense to me that we were not allowed to talk to each other.


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  5. sales rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The UPS Store

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, good part time job during college

    Cons

    customers have little knowledge what the ups store truly is


  6. Great Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The UPS Store full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great Co-Workers Great Hours (Closed on Holidays) Great Working Environment Great Learning Experience Room for Advancement depending on Career Field

    Cons

    Pay can somewhat be mediocre depending on standards Long boring days if slow Hard to advance in a career other than Graphics Design or being a Print Specialist


  7. Customer Service Representatvie

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Apple Valley, MN
    Former Employee - Customer Service Representative in Apple Valley, MN

    I worked at The UPS Store full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fun people, fast paced environment. Lots of long time customers.

    Cons

    Pay was pretty meager. could have made more flippin burgers at mcdonalds

    Advice to Management

    more incentives to work towards


  8. Flexible and Fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shipper in East Greenwich, RI
    Current Employee - Shipper in East Greenwich, RI

    I have been working at The UPS Store part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible Schedule, great staff, amazing owner, relaxing work environment, great hours, closes early.

    Cons

    Not enough hours available, no room to advance.


  9. The UPS Store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The UPS Store

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Somewhat Flexible Schedule and freedom

    Cons

    The pay is very low for what is required


  10. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Pompano Beach, FL
    Current Employee - Store Manager in Pompano Beach, FL

    I have been working at The UPS Store full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The ability to really help people with something that may be a hassle like shipping.

    Cons

    Store owners may be micro managing and encouraging dishonest practice's such as over charging.

    Advice to Management

    Focus more on the customer service and less on the bottom line, the previous will bring the other.


  11. The store I worked at was AWFUL

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at The UPS Store full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Full time *stable* work , good places to eat in the neighborhood I worked in The main pro is , we as employees can leave anytime we want to work for something less torturous. The store I worked in was like something from your worst nightmare

    Cons

    1-Long hours / LOW pay. Pathetic. I make more now doing less lol 2-very tiring work, and it gets so busy nothing gets really done. Things are left laying around all day, and its a pigsty 3-the manager / or owner whatever he was kept trying to pawn off his responsibilities to me even though I hadnt been trained or knew anything yet. One time he told me to get copy paper from his car in the garage. Great, but I didnt know what his car was or where it was parked. He pawned over undesirable customers to me because he didnt want to deal with them. My co-worker wound up training me more than the man in charge 4-UNSANITARY. Everything was covered in dust, and yes I mean everything (even the fridge) ..and when I cleaned it , I got a some kind of 24 hour illness..the packing table was covered in flattened boxes, some of them had spiders crawling in them 5-No PTO, no paid holidays or benefits 6-Disorganized , see 2-4 ABSOLUTELY THE WORST MOST DISGUSTING PLACE I EVER WORKED IN.

    Advice to Management

    You better hope nobody from the Governnent sanitation department doesnt inspect your place. This manager has no idea how to train someone. Im so glad that Im not there !! I cannot rate the CEO since I dont know that person, but the person who managed the store was awful.



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