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The Vanguard Group
3.1 of 5 413 reviews
www.vanguard.com Malvern, PA 5000+ Employees
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The Vanguard Group Reviews

Updated May 23, 2013

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3.1 413 reviews

                             

79% Approve of the CEO

The Vanguard Group Chairman and CEO William McNabb

William McNabb

(232 ratings)

55% of employees recommend this company to a friend
413 employee reviews
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Charlotte, NC

Former Employee – worked at The Vanguard Group full-time for more than 10 years

ProsThe benefits are great, but not what it used to be. The partnership is great, but not what it used to be.

ConsThe pay sucks unless you've been there for a long, long time but even then compared to you doing the same job at another company the pay sucks.

Advice to Senior ManagementStop stunting growth and creativity!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Charlotte, NC

Current Employee – been working at The Vanguard Group full-time for more than 3 years

ProsBenefits, 401K, vision dental, life insurance policy, licenses are paid for, professional training.

ConsVanguard runs at cost. This is great for the client, but your pay and growth within the company especially in North Carolina and Arizona will cap out @ around $50K.

Advice to Senior Management30 and 45 minute lunches outside of tax season should always be optional. Running a business at cost and efficiently was the dream of Jack Bogle; running a business understaffed and having clients wait 15-20 minutes before they reach an associate was not.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Former Employee – worked at The Vanguard Group

ProsI had a good experience here I felt like I was valued and they invested in me.

ConsWhere they are located didnt work for me.

Advice to Senior ManagementI like how you value diversity. But always judge on content of character not color or gender.

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  • Approves of CEO

 

Current Employee – been working at The Vanguard Group

ProsAnyone there can do a great job.

ConsIf you do a great job, chances are you won't get much for it, even though you outperform others.

Advice to Senior ManagementTake a look at your middle management and make changes.

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  • Work/Life Balance
         
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2 people found this helpful  

Former Employee – worked at The Vanguard Group

ProsBenefits are good
People are friendly
Work enviroment

ConsPay is very low compared to other financial service companies
Career advancement is slow
Will take anyone for Client Relationship Specialist, even if your not a business major
Employees are leaving

No, I would not recommend this company to a friend

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Charlotte, NC

Current Employee – been working at The Vanguard Group full-time for more than 3 years

ProsThere are a lot of opportunities for college hires in IT and a general "try anything once" and be rewarded attitude when it comes to the Agile Methodology. This attitude is slowly trickling up to the Malvern branch. The company is constantly polling crew and trying to gage general happiness at work and are responsive to results-i.e adopting work from home policy and supporting technology, and adopting a business casual dress code. Yearly bonus in which employees share in the success in the company is nice-it has been larger in the past by quite a bit-but as a college hire it is appreciate it. Not to mention there is still opportunity for year-end bonuses. This year, when the company reached a large milestone in terms of assets under management, every employee received a small bonus and a company gift. That was unexpected generous.

ConsThe company does a good job of bringing in IT talent but not utilizing their specific skill sets or valuing them in an effective that make the crew feel engaged and valued. College hire program is all about rotation which is great, but the program doesn't account for crew with specialized skills and their ability to contribute in this arena longer term. Crew can get frustrated and leave for jobs where these specialized IT skill sets can be directly utilized and better compensated.

The support IT shops (testing, analysis, interface design, data) can also be undervalued in favor for java and Mid-tier developer roles. Many of these IT shops are under resourced and over-committed, generally viewed and treated as periphery to the development process and less valued in skill sets than developers. This is visible on the project team, manager, and upper-management levels.

Company pushes that every college hire should aspire to management, again this is a fine goal for some, but recognition of the fact that people leadership is not the only measure or form of quality leadership is also important.

Advice to Senior ManagementDon't just pay lip-service to valuing all IT shop roles, specialized crew, or crew self-determined career paths, actually value them. Make crew feel empowered, appreciated, and compensated for their contributions equally. At the end of the day, we are all trying to better the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Charlotte, NC

Current Employee – been working at The Vanguard Group full-time for more than 3 years

ProsGreat co workers and a great work out center.

ConsLow compensation, not appreciated, no room for growth.

Advice to Senior ManagementTreat others like you want to be treated.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Scottsdale, AZ

Current Employee – been working at The Vanguard Group full-time for less than a year

Proswork life balance, training, good people

Conslow wages, low wages, low wages.

Advice to Senior Managementn/a

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Charlotte, NC

Current Employee – been working at The Vanguard Group full-time for more than 7 years

ProsThey offer overtime for additional income. You never have to bring your work home with you. The insurance is pretty good.

ConsIt's a call center atmosphere. You must love finance or its going to be a tough position to handle. Many of the calls from clients are to call and complain about problems.

Advice to Senior ManagementProvide more leadership and guidance to the reps that you manage.

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

 

Malvern, PA

Current Employee – been working at The Vanguard Group full-time for more than 7 years

Pros-Great benefits( fitness center, on-site clinic, profit sharing, generous vacation days, work-life balance, and many more). Tuition reimbursement, community garden, volunteer day off!!
-I work with so many crew who are so passionate about their jobs. Client focused!
- Mr.McNabb is so awesome, very personable, he makes time for his employees!

Cons-inconsistencies among managers!
-can be too controlling and this kills creativity!

Advice to Senior Management-promote consistencies across the company. I have seen people leave Vanguard before having opportunities to see what a great company we are. I moved to a different division and feel like I am working for a different company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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