TheLadders

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TheLadders Reviews

Updated August 21, 2014
Updated August 21, 2014
90 Reviews

2.7
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TheLadders Co-Founder and CEO Alexandre Douzet
Alexandre Douzet
18 Ratings

Review Highlights

Pros
  • Fully-stocked kitchen & weekly meals (in 17 reviews)

  • Free snacks and unlimited vacation for salaried employees (in 11 reviews)


Cons
  • Bad pay, boring monotonous work, no room for growth (in 4 reviews)

  • Not much work/life balance in some areas (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Challenging place to work, not in a good way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    Pros

    Unlimited PTO, good kitchen with snacks and drinks, and I think that engineers/programmers get a lot of respect and have a good work environment compared to the rest of the company.

    Cons

    Direction, performance, and security. Seems like the company is always pursuing the next big thing, and never really getting there. Over the years TheLadders has become notorious for ballooning up then firing scores of people, which has led to a lack of stability and security in most job roles. The CEO is one of the founders, and runs the company as if he's the chief of every team, so the top down process can be very oppressive and dissatisfying.

    Advice to ManagementAdvice

    You hired smart people- empower them before they burn out and leave.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Forget advancement; why do we go to the bar on Thursdays; incompetent management...but well-stocked kitchen!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    - A job in a big city, like New York, may lead to better opportunities in the future...but only if you socialize/network out of the office.

    - Open office enviornment

    - Kitchen well-stocked with a plethora of snacks and drinks, even healthier options.

    - You may not be able to prove your abilities to management, but you can prove your worth to yourself.

    - My coworkers were very competent.

    Cons

    - Management either micromanages or doesn't manage when they need to.

    - Learn the chain of command or have your work stolen by management. (Hint: there is none, go straight to the people the changes will affect.)

    - Not all employees treated equally: temps excluded from much of company culture because of employment status. They're not invited to parties, company picnic, talent show, etc. even though their contributions are crucial to the life of the company.

    - Everyone celebrates end of week on Thursday (because of way job postings used to work) so forget socializing if you don't live within the general vicinity.

    - High-schoolish/cliquey social structure

    - Incomptence rampant in all levels of management: right hand doesn't know what the left hand is doing.

    - Boring, monotonous work you don't need a degree for, had to dig deep to challenge myself.

    - Working remotely is pointless if the speed of said system only allows you to do half your work in a day.

    - If you're older, you might be working for someone and around people younger than you. Prepare to eat humble pie.

    - Dismal payrate

    Advice to ManagementAdvice

    - Learn to communicate effectively and properly

    - Provide clear feedback

    - Treat all employees equally and include all (even temps) in the company culture

    - Compensate workers appropriately: equal pay for equal work

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Fun coworkers and great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    Pros

    Lots of swag
    Awesome coworkers
    Catered lunch every week and breakfast every Friday
    Well stocked kitchen with killer coffee and a whole range of snacks for every taste and preference

    Cons

    Upper Management has a tendency to micromanage when it gets down to crunch time, but once the storm has passed, it goes back to normal.

    Advice to ManagementAdvice

    Relax and let the people you hired do the jobs you hired them to do. If you can't trust them to make the right decisions then they probably shouldn't be in that position.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    A Fantastic First Job of my Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent insurance/benefits, free food 2-3 times a week from Soho's upscale restaurants, stocked kitchen, tons of opportunites to learn

    Cons

    Need more seasoned managers, lack of job security; intimidating low pay

    Advice to ManagementAdvice

    Hire the best people as you did in the past; stop turnover of staff; don't make decisions hastily!

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Experience at TheLadders.com

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  New York, NY
    Former Employee - Account Manager in New York, NY

    Pros

    great culture, work life balance and brilliant work staff.

    Cons

    The senior management really needs to think decisions through and keep staff in the loop.

    Recommends
    No opinion of CEO
  7.  

    Fun Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Job Search Advisor  in  New York, NY
    Current Employee - Job Search Advisor in New York, NY

    Pros

    A young work environment and the managers are nice to work with.

    Cons

    At times I would question the direction of the company. The upper management failed to describe the company's direction which became very frustrating.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great kitchen, changes directions quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resume Analyst  in  New York, NY
    Former Employee - Resume Analyst in New York, NY

    Pros

    fun people, stocked kitchen, relaxed atmoshphere

    Cons

    lied to by ceo about job longevity

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    financially rewarding and chill place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    Pros

    As FTE employee, awesome benefits and perks.

    Cons

    Too many young (inexperienced) people in management positions; no succession plans in place for people that excel. Too many talented people have left the company and current strong performers are taken for granted.

    Advice to ManagementAdvice

    Tap into the versatility employees offer and groom current high performers for their next adventure within the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Very poor treatment of talented people; low pay and poor communication by management staff to subcontractors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resume Writer  in  Tallahassee, FL
    Former Employee - Resume Writer in Tallahassee, FL

    Pros

    From an external contractor view: no micro-management and sometimes able to control own time to complete work assignments; continuous flow of work assignments.

    Cons

    Rip-off to "members" who think contractors get paid the full fee of $395. Very low level pay for amount of work required, including hours and hours of customer service that is above and beyond the scope of the work to be performed and thus not paid for. Pay rate cut of over 52% while still requiring the same amount of work and customer service level, i.e. same work amount for less pay per assignment resulting in contractor having to do double the number of assignments to maintain prior level of income while spending more time with "customers" who are sold on the service. Managers have never done the 'job' of the contractor and are thus very unqualified to understand all that is involved in completing projects to customer's satisfaction. Managers don't care about the problems contractors have; all they care about is that the contractor meets deadlines and handles all customer complaints even if what should be a 2 hour project turns into a 12 plus hour project. Project assignments went to automated scheduling by customer so contractors lost their control of project start times and dates. They tell clients that they will be assigned to a resume writer with over 10 years of experience and then assign the client to a writer with less than 1 year of experience. They use unqualified people to critique original resumes, and these people are only interested in selling to make small commission and use standard critique templates full of useless information.

    Advice to ManagementAdvice

    Hire someone to manage resume writing function who understands and has "lived" all aspects of what a resume writer experiences in working with clients and the time it takes for customer service handling on top of just actually writing the resume. Raise pay rate to attract and keep the best resume writers rather than just churning through newly certified writers who don't know what they are doing. Pay the best writers what they are worth rather than 22% of the sale - $90 to writer for a $395 sale is pitiful and below industry standard. Institute higher sliding pay rate to best writers who consistently deliver quality work without customer complaints or requests for refunds after work is delivered. Stop trying to automate the resume writing process - it can not be automated. Stop treating writers as if they were robots turning out resumes as if they were on an assembly line.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Great First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Associate  in  New York, NY
    Current Employee - Community Associate in New York, NY

    Pros

    Free food and lots of swag. Open start up type environment.

    Cons

    Pay is not high. Company at times seemed to mismanage and waste money.

    Advice to ManagementAdvice

    Cutting back on unnecessary expenses and raising salaries will pay off in the long run.

    Recommends
    Neutral Outlook
    Approves of CEO

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